Guest service agent Work, Jobs in Cheddar, Som (with Salaries)

Reservations Agent
The Newt in Somerset —Castle Cary
- £27,990 a year
- Weekend availability
- Hotel
- Hotel experience
- Annual leave
- Employee assistance programme
Quick apply
8d
Casual Front Office Agent
The Celtic Collection —Newport
- £12.71 an hour
- Hotel
- Resort
Front Office Agent
The Celtic Collection —Newport
- Full-time
- Hotel
- Resort
- Employee discount
Spa Reservations Agent
The Celtic Collection —Cardiff
- £12.72 an hour
- Full-time
- Hospitality
- Sales
- Hotel
- Employee discount
1d
Guest Experience Agent / Reception Team Member
Eclipse Hotels Group —Bristol
- Weekend availability
- Hotel
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Reservations & Events Coordinator
Eclipse Hotels Group —Bristol
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Property Maintenance Operative – Cardiff
Clean & Maintain ltd —Cardiff
- £14 - £16 an hour
- Part-time
- Maintenance
- Driving
- Travel
- Flexible schedule
Quick apply
13d
Property Cleaner & Housekeeper
Clean & Maintain ltd —Cardiff
- £12.71 an hour
- Part-time
- Hospitality
- Hotel
- Driving
- Flexible schedule
Quick apply
13d

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Casual Front Office Agent
The Celtic Collection —Newport
Share your expert knowledge of The Celtic Collection to assist with guest queries and recommendations. Greet guests with a warm welcome and ensure smooth check-…
£12.71 an hour
Events Manager
Coombe - End Manor —Cheltenham
This is a hands-on role for someone who thrives in luxury hospitality, understands high-net-worth clientele and can seamlessly oversee both sales and delivery.
£35,000 - £40,000 a year
Quick apply
11d

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Reservations Agent

The Newt in Somerset -
Castle Cary

Quick apply

Job details

Full-time
£27,990 a year
8 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Hotel experience

Full job description

£27,990 per annum plus tronc and fantastic benefits

Reservations Agent

£27,990 per annum plus tronc and fantastic benefits

40 hours per week over 4 days

Mixture of shifts. Earliest shift is 7:30am start. Latest shift is 8pm finish.

Includes rotational weekend and bank holiday working

Read the full job description

Take a look at our website

Our Reservations Agents

Are you a natural communicator with a flair for customer service? Do you thrive in a busy,guest-focused environment where every detail matters? We’re looking for a Reservations Agent to be the first point of contact for our guests,helping them book unforgettable experiences across our hotel,spa,restaurants,visitor attractions and membership services.

Key Responsibilities:

Handle incoming calls and emails with professionalism and warmth.
Convert enquiries into confirmed reservations across hotel,spa,restaurants,visitor attractions and membership.
Record and manage bookings accurately in Opera,Acuity,ResDiary and other systems.
Process payments securely via phone and online.
Manage guest expectations,resolve issues,and apply booking parameters and cancellation policies.
Maintain confidentiality and handle data securely.
Support colleagues and other departments to ensure a seamless guest journey.

What we can offer

A positive workplace environment with opportunities to develop both personally and professionally.
Stay in shape with our complimentary use of our gym and wellbeing classes
Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% of Spa Treatments.
Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
Discover exclusive perks with our Discounted hotel stays for staff,accompanied by a fantastic 30% discount at our restaurants.
Complimentary garden membership for the Newt and our partner gardens including the Eden Project,Kew Gardens and The Lost Gardens of Heligan
Complimentary meal whilst on shift,created using fresh produce from our estate by our dedicated staff food chefs
We value your hard work and recognise your achievements through our colleague recognition programme “Newt Awards” with the opportunity to achieve a variety of amazing rewards including a complimentary Hotel Stay.
Support from our Employee Assistance Programme for both yourself and your family
A team that knows how to have fun with regular team engagement activities including Fun Squad events,which include activities such as Go-Karting and Wine Tasting,to name but a few.
Access your earnings at anytime with Wagestream,with access to nationwide brand discounts
Up to 30 days annual leave each year for our full-time team

Our Reservations Team

The Reservations team is a vital part of The Newt in Somerset,ensuring a smooth guest journey from first contact to arrival. Acting as brand ambassadors,the team balances attention to detail with a warm and personable approach,ensuring guests receive a seamless and personalised service that reflects the estate’s standards of excellence

Who are we - The Newt in Somerset

Nestled within an expanse of rolling fields and steeped in ancient history,our luxury country estate stands as a haven of refined elegance,inviting guests to explore acres of captivating gardens,meandering pathways,and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome,offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate,the Newt's essence remains tangible,with our Ecommerce teams delivering our finest products to homes,while media and membership endeavours keep them informed of our latest developments. Behind the scenes,a tapestry of talented teams - from Housekeeping to HR,Finance to Farming - collaborates harmoniously,crafting an unforgettable journey of growth,development,and innovation,where every contribution creates unparalleled experiences.

INDAVR

Quick apply

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guest service agent jobs in cheddar, som

Reservations Agent

Casual Front Office Agent

Front Office Agent

Spa Reservations Agent

Guest Experience Agent / Reception Team Member

Reservations & Events Coordinator

Property Maintenance Operative – Cardiff

Property Cleaner & Housekeeper

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