Franchise manager Work, Jobs in Cheddington, Bkm (with Salaries)

Key Accounts Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
Franchise Community Manager
International Workplace Group plc —Milton Keynes
- Full-time
- English
- Microsoft Office
- In-person
12d
Supplier Assurance Manager
Dominos —Leighton Buzzard
- Full-time
- Hybrid work
14d
Sales Manager - Used Cars
Perrys Motor Sales Ltd —Aylesbury
- £50,000 - £70,000 a year
- Full-time
- Sales
- Employee discount
7d
Operations & Customer Experience Manager
Darlish Ice Cream —Hatfield
- £250 - £330 a week
- Part-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
1d
Project Manager
Monkey Puzzle Day Nurseries —Berkhamsted
- £55,000 - £60,000 a year
- Full-time
- Remote
- Hospitality
- Childcare
- PMP
- Annual leave
5d
Spaghetti Maths West London franchise manager
Spaghetti Maths West London —Hayes
- From £25 an hour
- Childcare
- Management
- Maths
Quick apply
Used Agricultural Machinery Sales Specialist
Farol Ltd. —Thame
- £30,000 - £35,000 a year
- Full-time
- Travel
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Store Manager
Subway —Leighton Buzzard
- £26,500 - £39,000 a year
- Management
- Restaurant
Quick apply
Branch Manager
Side Street —Bedford
- £25,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Sales
Quick apply
Local Marketing Manager
Dominos —Milton Keynes
- Full-time
- Marketing
Group Marketing Manager, Interventional Oncology & Embolization (EMEA)
Boston Scientific —Hemel Hempstead
- Hybrid work
- Engineering
- English
- Master's degree
11d
Leighton Buzzard
KellyDeli Partnership —Leighton Buzzard
Interactor
Warner Bros. Discovery —Leavesden Green
- £13.45 an hour
- Weekend availability
- IT
- Free parking
- Employee discount
4d
Senior Sales Negotiator
Country Properties Hatfield —Hatfield
- From £27,000 a year
- Full-time
- Sales
- Administrative experience
- Driving
- Paid training
Quick apply
6d
Registered Care Manager - Barnet
GoodOaks Homecare —Barnet
- £37,000 - £45,000 a year
- Leadership
- Communication skills
Quick apply
Assistant Manager
KFC Amersham - Sycamore Road —Amersham
- £26,000 - £28,000 a year
- Full-time
- Restaurant
- Employee discount
Assistant Manager
Thame —Thame
- £13.83 an hour
- Weekend availability
- Hospitality
- Management
- Supervising experience
- Paid training
- Annual leave
7d
Senior Product Manager
Alliance Automotive Group LV —Milton Keynes
- Microsoft Excel
- Computer literacy
- Analysis skills
Quick apply
7h
Assistant Manager
KFC Hatfield - Comet Way —Hatfield
- £26,000 - £28,000 a year
- Full-time
- Restaurant
- Employee discount

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franchise manager jobs near cheddington, bkm

Key Accounts Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Key Accounts Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

franchise manager jobs in cheddington, bkm

Key Accounts Manager

Franchise Community Manager

Supplier Assurance Manager

Sales Manager - Used Cars

Operations & Customer Experience Manager

Project Manager

Spaghetti Maths West London franchise manager

Used Agricultural Machinery Sales Specialist

Store Manager

Branch Manager

Local Marketing Manager

Group Marketing Manager, Interventional Oncology & Embolization (EMEA)

Leighton Buzzard

Interactor

Senior Sales Negotiator

Registered Care Manager - Barnet

Assistant Manager

Assistant Manager

Senior Product Manager

Assistant Manager

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