client experience manager Work, Jobs in chelmsford, eng (with Salaries)

People Advisor
Pinnacle Group —Chelmsford
- £35,000 - £40,000 a year
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Project Manager (client-focused)
RDA —Chelmsford
- £40,000 - £50,000 a year
- Weekend availability
- Project management
- IT
- Tax experience
- Free parking
- Relocation assistance
Quick apply
Client Manager - Corporate Insurance (Chelmsford)
Aon Corporation —Chelmsford
- Hybrid work
- Sales
- Leadership
- Communication skills
Client Relationship Manager
Balgores Property Group —Chelmsford
- £20,000 - £26,000 a year
- Full-time
- CRM software
- English
- In-person
Quick apply
2d
Business Management Trainee
Double Vision Solutions Limited —Chelmsford
- £26,000 - £27,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
3d
Relationship Manager
Property Solutions Group —Earls Colne
- £28,000 - £38,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Annual leave
Quick apply
Visa sponsorship for qualified candidates Senior Manager
DUAA PROPERTY INVESTMENT LTD —Ilford
- £40,000.00 - £63,637.75 a year
- Full-time
- Administrative experience
- Data entry
- In-person
- Free parking
Quick apply
Office Manager
LJ Recruitment —Colchester
- £35,000 - £40,000 a year
- ERP systems
- Microsoft Office
- Organisational skills
Recruitment Administrator
Kennedys Law - UK —Chelmsford
- Full-time
- Human resources
- Organisational skills
- IT
Team Manager
Gallagher —Chelmsford
- Microsoft Office
- Analysis skills
- Communication skills
- Employee stock purchase plan
- Life insurance
PMO Manager - Basildon
Arc —Basildon
- Customer service
Retail Branch & Transfer Manager
WeBuyAnyCar —Chelmsford
- £16,920 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Deputy Showroom Manager
The Watches of Switzerland Group —Chelmsford
- Sales
- Business development
- Retail management
- Employee assistance programme
11d
Office Manager
INSIGHT SOLUTIONS —Ilford
- £35,000 - £38,400 a year
- Full-time
- Hybrid work
- Administrative experience
- Supervising experience
- Team management
- Free parking
- Sick pay
Quick apply
15h
Project Manager
Schawk UK Limited —Witham
- Customer service
- Microsoft Office
- Continuous improvement
Quick apply
Helpdesk Administrator - Shifts
Equans —Chelmsford
- 12 hour shift
- Customer service
- Annual leave
- Employee assistance programme
Commercial Account Handler
Howden Group Holdings —Chelmsford
- Full-time
- Hybrid work
- Employee discount
Skills Account Manager (Apprenticeships)
Get Set UK 1 —Basildon
- £35,000 - £40,000 a year
- Monday to Friday
- CRM software
- Microsoft Outlook
- Microsoft Office
Quick apply
Field Sales Representative - Chelmsford
Flatpay —Chelmsford
- £60,000 - £70,000 a year
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
Skills Sales Manager (Apprenticeships)
Get Set UK 1 —Basildon
- £48,000 - £50,000 a year
- Sales
- Business development
- Leadership
Quick apply

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People Advisor

Pinnacle Group -
Chelmsford

Quick apply

Job details

£35,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Analysis skills
Human resources
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for an experienced People Advisor to join our People Team within our Central Division to provide professional and commercially focused support across the full employee lifecycle. In this role, you will offer timely, practical advice to managers and employees on people policies, processes and employment matters, ensuring consistency, fairness and compliance with UK employment law. Your contribution will play a vital part in enabling effective decision‑making, strengthening people capability and fostering a positive, well‑supported, and high‑performing workforce across the organisation.

Our Central Services team provides expert support across our business – from governance, compliance and business development to finance, marketing, HR, and IT. By partnering with our frontline operations, they help drive performance, innovation, and continuous improvement – all in support of our mission to Transform Communities, Change Lives

The ideal candidate will be an experienced HR/People Advisor with strong employment law knowledge and a proven track record of managing high volume and complex ER matters with confidence and independence. You will thrive in environments where you can coach and influence managers, support TUPE and organisational change and play an active role in strengthening culture, wellbeing and engagement. With excellent communication skills, sound judgement and the ability to navigate complex situations with confidence, you will bring strong influencing skills and effective decision‑making to the role.

Who we are

Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.

We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.

Who we’re looking for

We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

Key responsibilities will include:

Manage ER cases including disciplinaries, grievances, performance management, absence, and capability matters.
Coach, challenge, and influence managers to make sound, legally compliant decisions.
Produce outcome letters, investigation reports, and case documentation to a high standard.
Identify ER trends and propose preventative actions and training requirements.
Support with TUPE transfers (inbound and outbound), including accurate employee data management, consultation, and implementation.
In conjunction with the Senior People Advisor, provide advice and guidance on TUPE legislation, measures, changes to terms, and employee communications.
Support restructures, redundancies, and organisational change, ensuring compliance with statutory requirements.
Collaborate with Senior People Advisors and People Business Partners.
Provide clear, consistent guidance to employees and managers on policies and procedures.
Coach managers to build employee capability.
Support wellbeing, inclusion, and engagement initiatives across the organisation.
Contribute to creating a positive, ethical, and high‑performance culture.
Work collaboratively with other teams within the People function (Talent and Development, People Operations and Payroll) and wider organisation.

Key requirements:

Minimum 5 years experience in a HR/People Advisor role, managing high‑volume and complex ER cases with minimal escalation.
Strong knowledge of UK employment law and HR best practice, with proven ability to coach and influence managers.
End‑to‑end TUPE experience, including data preparation, consultation, and implementation.
Confident managing restructures, redundancy consultations and organisational change, ensuring compliance with statutory requirements.
Exceptional communication, influencing, and relationship‑building skills, supported by strong analytical ability to interpret HR data and identify trends.
High professional integrity and discretion, with desirable attributes including CIPD Level 5 (or studying), multi‑site experience, fast‑paced environments or exposure to FM/housing sectors.

Our offer

We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.

As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.

In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

client experience manager jobs in chelmsford, eng

People Advisor

Project Manager (client-focused)

Client Manager - Corporate Insurance (Chelmsford)

Client Relationship Manager

Business Management Trainee

Relationship Manager

Visa sponsorship for qualified candidates Senior Manager

Office Manager

Recruitment Administrator

Team Manager

PMO Manager - Basildon

Retail Branch & Transfer Manager

Deputy Showroom Manager

Office Manager

Project Manager

Helpdesk Administrator - Shifts

Commercial Account Handler

Skills Account Manager (Apprenticeships)

Field Sales Representative - Chelmsford

Skills Sales Manager (Apprenticeships)

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