Front office manager Work, Jobs in Cheltenham, Gls (with Salaries)

Front Office Manager
Reception (Cheltenham) —Cheltenham
- £35,000 a year
- Weekend availability
- Hotel
- Organisational skills
Quick apply
1d
Office Manager / PA
Motofix Accident Repair Centres —Swindon
- Up to £38,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
1d
Front of House Manager
Cheltenham Chase Hotel & Spa —Brockworth
- £32,488 a year
- Full-time
- Bar
- Management
- Customer service
- Free parking
- Employee assistance programme
Quick apply
1d
Head Office Coordinator
Bruton Knowles Limited —Gloucester
- Full-time
- Customer service
- Microsoft Office
- In-person
Finance & Office Coordinator (Hybrid Role)
GRANITE Strategic Advisors Ltd —Hereford
- £26,000 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
Quick apply
4d
Reception Manager
The PIG Hotels —Cirencester
- £32,850 a year
- Full-time
- Hotel
- Front desk
- Restaurant
- Employee discount
Quick apply
8d
Survival Equipment Admin Support
Serco Plc —Carterton
- £27,250 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
9d
General Manager
HandPickedHotels —Stratford-upon-Avon
- Management
- Sales
- English
- Employee assistance programme
- Employee discount
Receptionist / 5484 - The Royal Hop Pole, Tewkesbury
J D Wetherspoon plc —Tewkesbury
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Annual leave
- Employee discount
3d
Receptionist
Top Banana —Alcester
- From £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Life insurance
Quick apply
9d
Receptionist
Billesley Manor Hotel & Spa —Alcester
- £12.71 an hour
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
5d

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Office Manager / PA
Motofix Accident Repair Centres —Swindon
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Front Office Manager

Reception (Cheltenham)
Cheltenham

Quick apply

Job details

Full-time
£35,000 a year
1 day ago

Benefits

Cycle to work scheme
On-site parking

Qualifications

Organisational skills

Full job description

As Front Office Manager, you’ll choreograph every moment of our guests stay. Motivating your team to deliver outstanding hospitality that sees them return time and again.

Responsible for both Reception and Night teams, you will oversee every aspect of the Front Office team’s duties: from welcome to ongoing guest relations. In fact, you’ll train your whole team to deliver truly exceptional service. You’ll bring a calm head and natural flair, and in return, well offer you an extraordinary career.

Key Responsibilities :

Ensure all department Health and Safety procedures are implemented and all team training is conducted.
Be aware of your responsibility for the security of guests and hotel property.
Complete all company and brand training and ensure the team do likewise.
Ensure all key metrics of hotel and department performance are understood and actions put in place to achieve annual targets.
Assist all guests in a sincere and courteous manner, wherever possible going the extra mile to ensure guest satisfaction.
Anticipate guests needs where possible and react to those needs to enhance guest satisfaction.
Deal with guests promptly upon arrival and departure, as per company standards for check-in and out procedures..
To lead and train department employees.
Ensure that the team are punctual, polite and courteous and helpful to guests and colleagues at all times.
Prepare, check and monitor department forecasts and rotas to ensure they are in line with set budgets and meet the service and business needs.
Maintain financial awareness and understanding of how the role impacts on the hotel’s profit and loss account and the company’s business as a whole.
Control department’s costs through correct storage and distribution of supplies.
Carry out Duty Manager responsibilities in order to support the hotel’s business needs.

About You

Previous experience as a Front Office Manager
Confident communicator with a hands-on leadership style
Passionate about delivering outstanding guest experiences
Flexible to work shifts including evenings, weekends and holidays
Excellent attention to detail and organisational skills

What We Offer

Cycle to Work Scheme
Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
We Care - A confidential support service providing expert guidance, practical resources, and professional help for a wide range of personal and work-related issues.
We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, regular on and off-site social events and celebrations and cycle to work scheme.

If this sounds like the job for you, please get in touch!

INDHOTEL

Quick apply

Refine Your Search

front office manager jobs in cheltenham, gls

Front Office Manager

Office Manager / PA

Front of House Manager

Head Office Coordinator

Finance & Office Coordinator (Hybrid Role)

Reception Manager

Survival Equipment Admin Support

General Manager

Receptionist / 5484 - The Royal Hop Pole, Tewkesbury

Receptionist

Receptionist

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