Department head Work, Jobs in Chester, Chs (with Salaries)

Service Operations Coordinator
Healthcare Matters —Llay ED
- Up to £30,000 a year
- Full-time
- Customer service
- English
- Continuous improvement
- Free parking
- Employee discount
Quick apply
5d
Technical Manager
The Village Bakery (Wrexham) Ltd —Wrexham
- £50,000 - £60,000 a year
- Full-time
- Hospitality
- Computer literacy
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Sociotherapist
Mersey Care NHS Foundation Trust —Liverpool
- £39,959 - £48,117 a year
- Full-time
- IT
Personnel Lead
Pendine Park Care Organisation —Wrexham
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
9d
Deputy Manager
Hickory's Smokehouse —Wrexham
- £36,000 - £41,000 a year
- Full-time
- Restaurant
- School
- Health & wellbeing programme
- Employee discount
Quick apply
11d
Head of Block
Legacie Management & Lettings —Liverpool
- £75,000 - £85,000 a year
- Driving
- In-person
- Phone etiquette
Quick apply
3d
General Manager
MLA Ltd —Liverpool
- Full-time
- IT
- In-person
- Leadership
- Annual leave
Quick apply
12d
Head of Operational Delivery
Pennington Choices Ltd —Warrington
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Annual leave
4d
Project Manager
Sonovision UK —Chester
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- CAD
- Engineering
- Project management
Quick apply
8d
Head of Compliance - QAHSE & Corporate Risk
Marine Systems Technology —Winsford
- £70,000 - £75,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
QA LEAD
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Continuous improvement
- Agile
- AI
- Employee assistance programme
Quick apply
Commissioning Officer
St. Helens Council —St Helens
- £44,075 - £46,142 a year
3d
Customer Care & Office Coordinator
Westlab Ltd —Knowsley
- £26,500 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
4d
Lecturer in Global Affairs, Politics and International Relations
University of Chester —Chester
- £39,906 - £43,482 a year
- Part-time
- Teaching
Commissioning Officer
St Helens Borough Council —St Helens
- £44,075 - £46,142 a year
- Analysis skills
- Negotiation
3d
Head of Department
The Birtenshaw Group —Liverpool
- £51,773 - £55,747 a year
- Full-time
- School
- Teaching
- Free parking
- Employee assistance programme
1d
Tenancy Management Officer
Your Housing Group —Liverpool
- £30,000 a year
- Full-time
- School
- Annual leave
- Employee discount
Quick apply
4d
Licensing Manager
HALTON BOROUGH COUNCIL —Halton
- £42,839 - £46,142 a year
- Free parking
- Employee assistance programme
2d
Business Analysis Lead
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Bachelor's degree
- Team management
- No degree
- Employee assistance programme
Quick apply
Student Adviser (Employability)
Glyndŵr University —Wrexham
- £26,092 - £28,777 a year
- Weekend availability
- University
1d

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Service Operations Coordinator

Healthcare Matters
Llay ED

Quick apply

Job details

Permanent | Full-time
Up to £30,000 a year
5 days ago

Benefits

Free parking
Private dental insurance
Company pension
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Customer service
English
Continuous improvement
Communication skills
Time management
Welsh

Full job description

Service Operations Coordinator
Location: Wrexham, LL11 0PB
Salary: Starting salary of up to £30k depending on experience
Hours: Monday-Friday, 8:30am-5:00pm

We're Not Looking for Just Another Administrator
At Healthcare Matters, we support healthcare providers with equipment and services that help make a real difference to people's lives.

As we've grown, we've built a reputation for being responsive, reliable, and easy to work with. We're proud of that, but we're not interested in standing still. We believe there's always a better way to do things, and we're looking for someone who shares that mindset.

We're looking for a Service Operations Coordinator who thrives in a busy environment, enjoys solving problems, and wants to play a key role in delivering an outstanding customer experience.

This isn't a purely customer service role. While there will be times when you'll answer calls and support customers, the primary focus is operational coordination, helping to coordinate services, resolve issues, improve processes, and ensure work flows efficiently from start to finish.

The Role
Reporting to the Head of Customer Experience / Customer Experience Manager, you'll help coordinate our rental and service operations, ensuring jobs are planned effectively, invoicing is accurate, and customers receive the level of service they expect from Healthcare Matters.

You'll work closely with engineers, department managers, and customers, taking ownership of key operational processes and helping us continuously improve the way we work.

Key Responsibilities
Rental & Service Administration

Managing rental administration and associated documentation
Processing rental and call-out invoicing accurately and efficiently
Investigating and resolving invoicing queries
Ensuring rental and service records are maintained accurately
Supporting the smooth day-to-day operation of the rental department

Service Coordination

Deploying service, repair, and collection jobs through the planning system
Supporting engineer scheduling and workload allocation
Monitoring job progress and helping remove operational bottlenecks
Coordinating with internal departments to ensure work is completed efficiently

Customer Experience & Continuous Improvement

Managing escalated customer queries and supporting resolution where possible
Working with teams across the business to improve service delivery
Identifying opportunities to improve processes, systems, and customer outcomes
Assisting with reviewing, refining, and remapping operational processes where required
Supporting a culture of continuous improvement and operational excellence
Helping Healthcare Matters deliver a world-class customer experience

What We're Looking For
We're looking for someone who is organised, proactive, and enjoys taking ownership.

You don't need experience in every aspect of the role, but you should be comfortable managing multiple priorities, communicating with different stakeholders, and finding practical solutions to problems.

Skills & Experience

Experience in administration, operations, scheduling, service coordination, customer experience, or similar roles preferred
Excellent communication and customer service skills
Strong organisational and time-management abilities
High attention to detail and accuracy
A proactive, problem-solving approach
Ability to work effectively under pressure in a busy environment
Confidence working across multiple departments and priorities
A desire to improve processes rather than simply maintain them

Language

English (required)
Welsh (preferred)

Why Join Us?
At Healthcare Matters, you'll be joining a friendly, supportive, and ambitious team that genuinely values ideas, initiative, and continuous improvement.

We believe the best people want more than just a job. They want the opportunity to make a difference, improve the way things are done, and be part of a company that's moving forward.

Benefits

Competitive salary
Company pension
Private medical insurance
Private dental insurance
Health & wellbeing programme
Employee discounts
Company events
Free on-site parking
Monday-Friday working (no weekends)

Additional Information

Schedule: Monday-Friday, 8:30am-5:00pm
Holidays: 20 days plus bank holidays
Location: Wrexham, LL11 0PB (must be able to reliably commute or relocate before starting)
Work Location: In person
Start Date: As soon as possible

Pay: Up to £30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

department head jobs in chester, chs

Service Operations Coordinator

Technical Manager

Sociotherapist

Personnel Lead

Deputy Manager

Head of Block

General Manager

Head of Operational Delivery

Project Manager

Head of Compliance - QAHSE & Corporate Risk

QA LEAD

Commissioning Officer

Customer Care & Office Coordinator

Lecturer in Global Affairs, Politics and International Relations

Commissioning Officer

Head of Department

Tenancy Management Officer

Licensing Manager

Business Analysis Lead

Student Adviser (Employability)

I want to receive the latest job alerts for department head in chester, chs

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