Human resources Work, Jobs in Chester (with Salaries)

Junior HR Service Centre Advisor / HR Operations Assistant
Bank of America —Chester
- Full-time
- Salesforce
- Research
- Microsoft Office
- Employee assistance programme
HR Advisor (ER)
BCA —Whitchurch
- Up to £35,000 a year
- Monday to Friday
- Hybrid work
- Conflict management
- Human resources
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
HR Case Manager- Deeside
Iceland —Deeside
- Full-time
- Databases
- Analysis skills
- Human resources
- Free parking
- Employee discount
HR Advisor
Coleg Cambria —Deeside
- £33,912 - £37,644 a year
- Full-time
- Customer service
- Travel
- Human resources
- Free parking
- Annual leave
HR and Payroll Administrator
Managing Estates Ltd —SALTNEY
- £25,420 - £30,000 a year
- Overtime
- Microsoft Outlook
- Administrative experience
- Recruiting
- Free parking
- Annual leave
Quick apply
3h
Employee Relations & Engagement Specialist- Field Based
Iceland —Deeside
- Full-time
- Computer literacy
- Data analysis skills
- Analysis skills
- Free parking
- Store discount
Recruitment and HR Administrator
WS Transportation —Knutsford
- Up to £26,500 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Recruiting
Quick apply
9d
HR Business Partner
Trelleborg Industrial Solutions - Marine & Infrastructure —Deeside
- Bachelor's degree
- Conflict management
- Recruiting
- Annual leave
Workforce Information & System Administrator
Countess of Chester Hospital NHS Foundation Trust —Chester
- £32,073 - £39,043 a year
- Part-time
- Human resources
7d
Human Resources Advisor
APPH LTD —Runcorn
- Microsoft Office
- Communication skills
- Annual leave
- Employee discount
Quick apply
Employee Relations Specialist
Community Integrated Care —Widnes
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Travel
- Human resources
- In-person
- Work from home
- Employee assistance programme
Quick apply
13d
HR Advisor - Fixed Term
Home Bargains —Liverpool
- £33,000 - £35,000 a year
- Full-time
- Human resources
- Store discount
- Annual leave
Quick apply
HR Advisor
Forge Holiday Group Ltd —Chester
- Up to £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Human Resources Assistant (Health & Wellbeing)
Merseyside Fire and Rescue service —Bootle
- £25,583 - £25,989 a year
- Databases
- Human resources
- Free parking
- Employee assistance programme
2d
Employee Relations Specialist
Veolia ES (UK) Limited —Chester
- Travel
- Training & development
- Communication skills
- Employee discount
Quick apply
5d
HR Assistant
Mowgli Chambers —Liverpool
- Up to £30,000 a year
- Full-time
- Continuous improvement
- Human resources
- Contracts
- Annual leave
Quick apply
9d
HR Officer
Cheshire East Council —Middlewich
- £39,152 - £41,771 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Human resources
- Annual leave
- Employee assistance programme
HR Advisor
Prysmian Group —Wrexham
- Full-time
- Microsoft Office
- Continuous improvement
- Recruiting
- Employee assistance programme
Operations and HR Administrator
Concordia Multi Academy Trust —Ellesmere Port
- From £25,988.77 a year
- Part-time
- Hybrid work
- Continuous improvement
- Travel
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
Senior HR Business Partner
Sisk —Warrington
- Full-time
- Analysis skills
- Mentoring
- Training & development
- Annual leave

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Junior HR Service Centre Advisor / HR Operations Assistant

Bank of America -
Chester

Apply Now

Job details

Full-time

Benefits

Company pension
Employee assistance programme
Private medical insurance

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Salesforce
Case management software
Case note recording
Workday ERP
Case record updates
Microsoft Office Suite
Research
Microsoft Office
Administrative experience
Financial services
Customer interaction
Communication skills
Workday

Full job description

Job Description:

Job Title: Junior HR Service Centre Advisor / HR Operations Assistant

Corporate Title: Officer

Location: Chester

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Location Overview:

Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.

Role Summary

The Junior HR Service Centre Advisor provides first-line support to employees, former employees, HR colleagues and third parties through telephone, web chat and online enquiry channels. The role focuses on delivering excellent customer service, resolving routine HR and payroll queries and supporting the administration of HR processes while building knowledge and experience within a service centre environment.

Key Responsibilities

Customer Service Support

Respond to employee enquiries via phone, web chat and online forms, aiming to resolve queries at first contact where possible.
Escalate complex or sensitive matters to senior colleagues as appropriate.
Deliver a professional, helpful and customer-focused service at all times.

HR Administration

Process employment verification letters and professional qualification applications accurately and within service level expectations.
Update employee records and maintain clear case notes in HR and case management systems.

HR & Payroll Support

Provide guidance on basic HR policies, procedures, payroll queries and system navigation.
Use available knowledge resources to research and answer employee queries accurately.

Team Support

Contribute to team coverage across phone and web chat schedules.
Take part in training, knowledge sharing and continuous learning across the team.
Build knowledge in a designated subject matter area under supervision.

Essential Experience & Skills

Experience in a customer service, administration or contact centre environment.
Clear communication skills, with the ability to interact professionally with employees at all levels.
Good Microsoft Office and general IT skills.
Careful, accurate approach with good attention to detail.
Ability to manage workload in a busy service environment.
Willingness to learn HR processes and systems.
Ability to work effectively as part of a team while taking ownership of individual tasks.
Understanding of confidentiality and handling sensitive information.

Desirable

Previous HR administration experience.
Exposure to HR systems such as Workday, or case management tools such as Salesforce.
Knowledge of HR processes within a corporate or financial services environment.

Benefits of working at Bank of America:

Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
Access to an Employee Assistance Program for confidential support and help for everyday matters
Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Bank of America:

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Apply Now

Refine Your Search

human resources jobs in chester

Junior HR Service Centre Advisor / HR Operations Assistant

HR Advisor (ER)

HR Case Manager- Deeside

HR Advisor

HR and Payroll Administrator

Employee Relations & Engagement Specialist- Field Based

Recruitment and HR Administrator

HR Business Partner

Workforce Information & System Administrator

Human Resources Advisor

Employee Relations Specialist

HR Advisor - Fixed Term

HR Advisor

Human Resources Assistant (Health & Wellbeing)

Employee Relations Specialist

HR Assistant

HR Officer

HR Advisor

Operations and HR Administrator

Senior HR Business Partner

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