Front office Work, Jobs in Chichester, Wsx (with Salaries)

Customer Service Officer
WSCC —Chichester
- £29,540 - £32,061 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Employee assistance programme
- Employee discount
6d
Accommodation & Move On Officer
Chichester District Council —Chichester
- £32,061 - £33,699 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
14d
Team Manager - Food - Chichester & Havant Area
Marks & Spencer —Chichester
- Full-time
- Employee discount
11d
Team Member (Delivery)
NEXT —Chichester
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
Guest Service Team Leader Front Office
Avisford Park Hotel —Chichester
- £13.52 an hour
- Full-time
- Hotel
- Team management
- Front desk
- Employee assistance programme
Quick apply
14d
Guest Service Manager Front of House
Avisford Park Hotel —Chichester
- £35,000 a year
- Full-time
- Hotel
- Team management
- Front desk
- Employee assistance programme
Quick apply
8d
Bailiff – HM Courts & Tribunals Service
HM Courts & Tribunal Service —Worthing
- £29,303 - £31,061 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- In-person
- Annual leave
- Employee discount
Guest Services & Office Assistant
Portsmouth inns —Southsea
- £12.71 - £16.78 an hour
- Part-time
- Hotel
- Organisational skills
- Front desk
Quick apply
Receptionist/School Secretary
Courtlands Independent Special School —Goring by Sea
- £18,000 - £25,000 a year
- Full-time
- Microsoft Office
- Data entry
- Organisational skills
- Free parking
Quick apply
1d
Guest Service Assistant Nights
Avisford Park Hotel —Chichester
- £13.25 an hour
- Part-time
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
Quick apply
10d
Part time Lodge Manager
Churchill Retirement PLC —Midhurst
- £17,857 a year
- Part-time
- Microsoft Outlook
- Computer literacy
- Administrative experience
3d
County Court Bailiff
HM Courts and Tribunals Service —Worthing
- £29,303 - £31,061 a year
- Full-time
- Customer service
- Presentation skills
- School
- Annual leave
Lodge Manager
Churchill Retirement PLC —Worthing
- £19,642.86 a year
- Monday to Friday
- Hospitality
- Microsoft Outlook
- Computer literacy
AirBNB changeover Cleaner - West Wittering
Dazzle: Commercial & Office Cleaning | London —Chichester
- Full-time
- Hotel
- Cleaning
Quick apply
Receptionist
The Dental Wave —Portsmouth
- From £27,000 a year
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Outlook
- Free parking
Quick apply
3d
Office Manager
Inspired Villages —Horndean
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Annual leave
- Employee assistance programme
7d
College Services Officer
Navitas —Portsmouth
- £26,400 a year
- Full-time
- First Aid Certification
- Front desk
Receptionist/Secretary
Courtlands Independent Special School —Goring by Sea
- £18,000 - £25,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Free parking
Quick apply
1d
Area Coach
KFC Worthing - Broadwater Street West —Broadwater
- Full-time
- Sales
- Team management
- Recruiting
- Employee discount
Weighbridge Operator
SUEZ —Fareham
- £13.68 an hour
- Full-time
- Customer service
- Data entry
- Communication skills

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Customer Service Officer

WSCC -
Chichester

Apply Now

Job details

Permanent | Full-time
£29,540 - £32,061 a year
6 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
English
Customer support
Customer interaction
Communication skills

Full job description

About The Job

Salary: £20,358 to £22,096 per annum pro rata (Full time equivalent is £29,540 to £32,061 per annum.)

Working Pattern: Part time 25.5 hours per week. Ability to work flexibly during the week to cover the team hours between 8am and 5pm.

Contract Length: Permanent.

Location: Drayton Depot, Chichester Drayton Lane Chichester PO20 2AJ with hybrid working opportunities.

As a Customer Service Officer, you will be responsible for providing a transactional front-line service direct to our customers.

The focus of this role is to deliver a truly customer-focused service which Service.

Specifically, this role will:

Engage with the community and Councillors, keeping them up to date with planned activity across Highways.
Reduce the customer journey, ensuring there is ownership for the customer enquiry and that the customer is updated.
Be proactive in providing key information to the wider service so action can be taken to proactively inform the customer.
Work collaboratively with the Customer Service Centre, Highways Officers and contractors, ensuring reports and required works are efficiently coordinated and communicated.
Provide customer service through social media, bringing a personal service to the customer.
Freedom of Information responses, ensuring responses are of the highest quality and provided within the stated timescale.
Work to customer focused processes and policy.

What We Need From You

Excellent oral and written communication skills, to be able to articulate to customers often technical information in a way which is meaningful.
Influencing skills to be able to persuade colleagues to draft responses, communications and provide information on progress.
Able to prioritise between competing demands and to remain calm in challenging situations.
Experience of working in a busy customer service role, providing information, resolving queries and prioritising calls.
Experience of using Microsoft software, social media and systems to support service delivery.
A basic knowledge of road maintenance and repair, to be able to explain the different stages of the process to a customer with some clarity.
A good understanding of customer care principles.

Working for us

As well as adding real value to our service users and our communities, as an employer we recognise our employees are central in being able to achieve this. To recognise this we want to help support your development and provide a great place to work ensuring you can fulfil your full potential, have access to a range of benefits including:

an excellent local government pension scheme
generous holiday entitlement of 25 days (plus opportunity to buy additional leave)
a range of flexible working options, depending on your job role
maternity, paternity, dependency and adoption leave
volunteering opportunities
training and development opportunities, including coaching and mentoring
a range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see ourStaff discounts page if you are a business looking to offer a discount)
health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans

For a full list this can be found at our Rewards and Benefits page.

Further information

The reference number for this role is EIE01587.

For an informal conversation or for further information regarding the role, please contact Nicola Welling at [email protected] For issues or queries regarding your application please contact [email protected].

There will be a requirement to travel to other WSCC offices around the county. There is a regular and intrinsic requirement to communicate in English with members of the public.

To apply, please follow the links below to upload your CV and Cover Letter. In your cover letter please outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.

Job Reference: EIE01587

Apply Now

Refine Your Search

front office jobs in chichester, wsx

Customer Service Officer

Accommodation & Move On Officer

Team Manager - Food - Chichester & Havant Area

Team Member (Delivery)

Guest Service Team Leader Front Office

Guest Service Manager Front of House

Bailiff – HM Courts & Tribunals Service

Guest Services & Office Assistant

Receptionist/School Secretary

Guest Service Assistant Nights

Part time Lodge Manager

County Court Bailiff

Lodge Manager

AirBNB changeover Cleaner - West Wittering

Receptionist

Office Manager

College Services Officer

Receptionist/Secretary

Area Coach

Weighbridge Operator

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