Service administrator Work, Jobs in Chichester (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Payroll, Pensions and HR Administrator
WSCC —Chichester
- £26,403 - £26,824 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
6d
Administration Officer - Highways
Civic Recruitment Limited —Chichester
- £17.26 an hour
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Administrator/Note-taker
WSCC —Chichester
- £26,403 - £26,824 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Administrative experience
12d
Test Center Administrator (Chichester)
Pearson —Chichester
- £13.60 an hour
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Recruitment Consultant and HR Administrator
Kendall Care Limited —Littlehampton
- £26,000.00 - £28,000.88 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
Quick apply
2d
Payroll , Pensions And Hr Administrator
Civic Recruitment Limited —Chichester
- £17.26 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
5d
Customer Complaints Administrator
Natures Way Foods Ltd —Chichester
- Up to £27,000 a year
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee discount
18h
Compliance Data Administrator
HYDE HOUSING ASSOCIATION —Chichester
- £28,500 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
Quick apply
5d
HR Administrator
LOGISTEED UK Limited —Bognor Regis
- £29,000 - £32,000 a year
- Overtime
- Master's degree
- Driving
- Travel
- Free parking
- Store discount
Quick apply
Parking Charge Officer
Portsmouth City Council —Portsmouth
- £28,239 - £32,061 a year
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
7d
Fostering Recruitment Administrator
CareTech Group —Worthing
- Up to £26,500 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Customer service
Administrator
University of Portsmouth —Portsmouth
- £27,319 - £31,236 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Communication skills
- Employee discount
7d
Holiday Home Sales Administrator
Away Resorts —Hayling West
- Weekend availability
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee discount
- Life insurance
Quick apply
14d
Financial Services Administrator
de Mellow & Co Ltd —Waterlooville
- From £26,500 a year
- Full-time
- Microsoft Office
- Organisational skills
- Financial services
- Life insurance
- Sick pay
Quick apply
Finance Administrator
Thomas Keating Limited —Billingshurst
- £28,000 - £30,000 a year
- Part-time
- Organisational skills
- In-person
- Communication skills
- Free parking
Quick apply
Lettings Administrator
Tully and Co —Portsmouth
- Up to £26,450 a year
- Full-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
7d
Senior Pensions Administrator
Nucleus Financial —Portsmouth
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Annual leave
Quick apply
Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
7h
Senior Administrative Officer
Hampshire County Council —Fareham
- £33,178 - £36,369 a year
- Administrative experience
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme

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Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction experience
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

service administrator jobs in chichester

Resident Liaison Officer - Social Housing

Payroll, Pensions and HR Administrator

Administration Officer - Highways

Administrator/Note-taker

Test Center Administrator (Chichester)

Recruitment Consultant and HR Administrator

Payroll , Pensions And Hr Administrator

Customer Complaints Administrator

Compliance Data Administrator

HR Administrator

Parking Charge Officer

Fostering Recruitment Administrator

Administrator

Holiday Home Sales Administrator

Financial Services Administrator

Finance Administrator

Lettings Administrator

Senior Pensions Administrator

Resident Liaison Officer - Social Housing

Senior Administrative Officer

I want to receive the latest job alerts for service administrator in chichester

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