Client services Work, Jobs in Chineham, Ham (with Salaries)

Resident Liaison Officer
Milestone West —Basingstoke
- £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Marketing Assistant
LGFL Ltd —Reading
- £26,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
Control Room Relief Officer – HQ & Events
Venture Security —Andover
- £13.50 - £15.70 an hour
- Weekend availability
- Computer literacy
- Microsoft Office
- In-person
Quick apply
After Sales Assistant
Manamanx Limited —Thatcham
- From £13.80 an hour
- Part-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
Quick apply
4d
Mobile Parking Patrol Officer
APCOA PARKING (UK) LTD —Basingstoke
- £27,476.80 a year
- Part-time
- Customer service
- English
Quick apply
Junior Facilities Administrator (Admin)
LCS —Fleet
- Up to £25,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Life insurance
Quick apply
Repairs Administrator
DCL Property Services Ltd —Fleet
- From £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Client Services Liaison
TAG Aviation —Farnborough
- Weekend availability
- Customer service
- English
- Travel
- Annual leave
- Employee assistance programme
Quick apply
12d
Project & Contract Coordinator
Coombes Forestry Ltd —Upper Meon Valley
- From £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Quick apply
M&B Engagement Lead
Lifetime Training Group —Basingstoke
- £37,128 - £38,658 a year
- Full-time
- Remote
- Customer service
- Microsoft Office
- IT
- Annual leave
7d
Administrator
BGS Intelligent Door Solutions Ltd —Andover
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
Depot Administrator
M Group —Hook
- Full-time
- SharePoint
- IT
- Communication skills
- Annual leave
- Work from home
11d
Trainee PAT Tester
Intersafe Part of Complii —Basingstoke
- £26,436.80 - £30,000.00 a year
- Full-time
- Maintenance
- No experience needed
- Driving
- Annual leave
- Flexible schedule
Quick apply
8d
Client Services Executive
Wasserman Media Group LLC —Hook
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Hotel Reservations Supervisor
Hurley House Hotel —Hurley
- £40,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Referral programme
Quick apply
7d
Office Sales and Administrator
Andover Mot & Servicing Ltd —Andover
- Up to £40,000 a year
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Employee discount
Quick apply
8d
Personal Assistant
Williams Lea —Basingstoke
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Referral programme
Travel Sales Consultant
Trailfinders —Reading
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Office Administrator
Total Health Support and Training Services Ltd —Reading
- £15 an hour
- Part-time
- Google Suite
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
1d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply

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Resident Liaison Officer

Milestone West
Basingstoke

Quick apply

Job details

Permanent | Full-time
£32,000 a year
6 days ago

Benefits

Company pension
Company events

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
Driving

Full job description

Summary of Role:

Based in Basingstoke but covering the Wiltshire / Berkshire / Oxfordshire areas.

You will be required to engage, build, and maintain excellent professional relationships with the residents and clients to optimise our service and reputation. To ensure that any complaints and issues are resolved effectively and efficiently. To drive continuous improvement in relation to the service we provide during the work programme.

Responsible for ensuring that a professional and effective liaison service is delivered to Milestone customers. You will be site-based acting as the first point of contact for residents. To also act as the vital link between Milestone and the resident and be accountable for all aspects of communication with residents before, during and completion of the improvement works.

Key Tasks:

· Make initial contact with Residents

· Visit Residents with relevant choices and ensure all resident choices are input onto our system

· Collect and collate Resident information (profiles and choices) and input onto our system

· Undertake conditions survey of properties prior to works being undertaken and input onto

Our system

· Build good working relationship between Client and Residents

· Arrange access for Design team and supply chain partners

· Prepare and issue notification letters to the Residents in accordance with “Better Letters” and input

onto our system

· To assist in the production and distribution to all residents of Resident Consultation meeting minutes

· Ensure and maintain a safe environment for Residents

· Check and ensure essential services are available at the end of working day

· Communicate with Residents throughout works programme

· Maintain an up-to-date register of Residents where visits should not be made alone

· To respond to verbal and written enquiries. Manage and maintain the Resident Complaint File, and to

ensure all enquiries /complaints are dealt with in a reasonable agreed timeframe to the satisfaction of

the resident

· Provide ideas for improvement to the contracts or site manager to review

· Assist in the production of Residents’ Newsletters

· Attend Residents’ evening, daytime meetings as and when required and provide minutes

· Assist in the organising of Residents’ Open Day

· Manage and maintain Residents’ Respite Facility

· Prepare information for inclusion in the site monthly report

· Liaise with Haringey project manager and site manager of Practical Completion · To assist, alongside the Tenant Resident Association representatives, the Leaseholders invite to the Practical completion meeting · Carry out Resident Satisfaction Survey, and coordinate Residents’ Handover Pack

Skills / Attributes:

Excellent customer service skills
Some experience in QHSE Standards.
Knowledge to support the Social Housing industry.
Previous experience of working to fast paced programs.
Proficient in Excel, Word, Outlook.
Be a good team player & manage time efficiently.
Full driving licence required - Van and Fuel Card Provided

Relevant Job Experience:

Computer literate with a good knowledge of Microsoft Excel, Word, Outlook
Knowledge of fast paced programmes

Special Conditions:

This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the company to reflect changes in the post holders role and/or needs of the business.

Job Types: Full-time, Permanent

Pay: £32,000.00 per year

Benefits:

Company events
Company pension

Application question(s):

Do you have experience in Social Housing?
Do you have a full UK driving licence?
Are you IT literate?

Work Location: In person

Quick apply

Refine Your Search

client services jobs in chineham, ham

Resident Liaison Officer

Marketing Assistant

Control Room Relief Officer – HQ & Events

After Sales Assistant

Mobile Parking Patrol Officer

Junior Facilities Administrator (Admin)

Repairs Administrator

Client Services Liaison

Project & Contract Coordinator

M&B Engagement Lead

Administrator

Depot Administrator

Trainee PAT Tester

Client Services Executive

Hotel Reservations Supervisor

Office Sales and Administrator

Personal Assistant

Travel Sales Consultant

Office Administrator

Service Desk Analyst

I want to receive the latest job alerts for client services in chineham, ham

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