User experience manager Work, Jobs in Chingford, Gtl (with Salaries)

Corporate Account Manager
DNA Payments —London
- Full-time
- Hybrid work
- Data analysis skills
- Bachelor's degree
- Business
- Employee assistance programme
Quick apply
14d
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
6d
Portfolio Manager
Motability Foundation —Harlow
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Manager, Data Management and User Experience
Intercontinental Exchange Holdings, Inc. —London
- Full-time
- Microsoft Excel
- SQL
- Financial services
7d
Implementation Manager
Five Guys UK —London
- £55,000 - £65,000 a year
- SharePoint
- Restaurant
- Employee discount
Localisation Project Manager
Bumble Inc. —London
- £90,000 - £120,000 a year
- Call to connect
- Hybrid work
- Project management
- Organisational skills
- AI
- Annual leave
Quick apply
Change Manager
Communitas Clinics —Croydon
- Up to £40,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
13d
IT Operations Manager
OfficeTek Business Technology Services —London
- £4,500 - £6,000 a month
- Full-time
- Microsoft Office
- IT
- In-person
- Free parking
- Sick pay
Quick apply
8d
International Strategy & Operations Manager, Logistics
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Work from home
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
Contracts Manager, EMEA
Anthropic —London
- £140,000 - £180,000 a year
- Hybrid work
- Sales
- Bachelor's degree
- Contracts
- Flexible schedule
Customer Success Manager
Sitemate —London
- £55,000 - £66,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Microsoft Office
- Annual leave
Stock & Planning Manager
GXO Logistics —Roydon
- Up to £55,000 a year
- Full-time
- Microsoft Excel
- IT
- Leadership
- Annual leave
- Employee discount
International Strategy & Operations Senior Manager, Commerce
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Work from home
Team Manager Leaving Care
Finefair Ltd —Ilford
- £35,000 - £45,000 a year
- Full-time
- Management
- Data analysis skills
- Bachelor's degree
- Work from home
Quick apply
5d
Agent Development Manager
Decagon —London
- £105,000 - £140,000 a year
- Full-time
- Salesforce
- Project management
- APIs
- Life insurance
Centre Manager – Southgate Hockey Centre Limited
Southgate Hockey Centre —London
- £40,000 - £42,000 a year
- Full-time
- Management
- Project management
- In-person
- Free parking
Quick apply
11h
CRM Manager
Steer —Hemel Hempstead
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Business Analyst (x2)
Guy's & St Thomas' Foundation —London
- £48,000 - £52,000 a year
- Hybrid work
- Organisational skills
- Agile
- Annual leave
- Employee assistance programme
Quick apply
13d

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Corporate Account Manager

DNA Payments -
London

Quick apply

Job details

Full-time
14 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Economics
Data analysis skills
Bachelor's degree
Business
Account management
Communication skills

Full job description

About us

Since launching in 2018, DNA Payments has become one of the UK’s largest independent, fully integrated omnichannel payments providers. We enable businesses of all sizes to seamlessly accept payments, from cutting-edge POS systems to powerful payment gateway, ecommerce and in-app solutions. Recognised by Beauhurst as one of the UK’s top 50 fintech innovators, we’re reshaping the payments landscape with technology that makes transactions simpler, faster, and more secure. Backed by £100 million in Private Equity funding from Alchemy, we process £1.2+ billion in payments every month for over 60,000 merchants across the UK and Europe. With a growing team of 375 specialists operating from our London HQ and regional offices in Hull, Nottingham, and Kazakhstan, we’re scaling rapidly. Join us on our journey to redefine the future of payments.

Role Summary

Within the Corporate Account Management team, you are key to the growth and expansion of DNA Payments. You will be the primary liaison between clients, partners and DNA Payments. You will focus on ensuring business growth, customer satisfaction, and long-term value creation.
You will be the responsible for delivering a world class service to the customer covering all operational, commercial and service related matters.
You will work closely with sales, technical support, onboarding and risk teams to ensure a seamless merchant experience.

Reporting into: Head of Corporate Account Management
Working hours: 37.5
Working location: Remote/Hybrid/Office

Key Responsibilities:

Client Relationship & Account Management:

Manage a portfolio of corporate clients using a pooled account structure.
Serve as the primary relationship manager, ensuring client satisfaction, retention, and growth.
Conduct regular review meetings with key accounts and provide data-driven insights to help customers optimise their payment operations.
Manage escalations to resolution and coordinate across internal teams (support, operations, finance, compliance, and product) to resolve issues efficiently.

Commercial Awareness

Identify and pursue opportunities for upselling, cross-selling, and partnership expansion.
Support contract renewals, commercial negotiations, and pricing discussions.

Operational Management

Oversee the day-to-day management of customers, ensuring adherence to company policies and regulatory requirements.
Work closely with internal teams (operations, implementations, support, finance, risk and compliance) to ensure merchants are supported during onboarding and go live process.
Ensure the merchant is provided with access to all training materials and user guides (and where relevant support the business to ensure users are set correctly on the DNA system).
Support audits and client due diligence processes as needed.
Ensure detailed handovers take place between sales, implementation, account management and support during the go live cycle.

Performance & Reporting

Track key account performance metrics (volume, revenue, profitability, service levels).
Prepare reports and insights for internal stakeholders and clients.
Maintain Salesforce records and documentation to ensure accurate account visibility.

About you

Account Management Experience: 2+ years in account management, client services ideally within the payments industry demonstrating the ability to maintain and grow client relationships.
Payment Solutions Knowledge: Understanding of the payment solutions industry, including eCommerce gateways and other technical payment products is advantageous.
Customer-Centric: A strong focus on client satisfaction.
Multi-Tasking: Ability to work across multiple merchants and maintain operational process discipline.
Accuracy and Attention to Detail: Excellent attention to detail and a proactive, service-oriented mindset. Strong Excel and data analysis skills; familiarity with CRM and financial systems.
Problem Solving: Handles day-to-day issues with urgency and ownership.
Accountability: Takes responsibility for tasks and ensures timely completion.
Communication: Strong communication skills — both written and verbal — with the ability to manage client expectations.
Education: Bachelor’s degree in business, Finance, Economics or a related field is preferred.

What’s in it for you?

You’ll work with a collaborative team and join a fast growth fintech where you’ll get the chance to learn and develop, and if that’s not enough, you also receive the following benefits.

25 days holiday per year
Private Medical
Life Assurance
Ride to work
Access to self-learning platform
Bookboon
Income Protection
Workplace Pension
Employee Assistance Programme
Educate, Discover & Inspire

At DNA Payments, we put our values into action through real initiatives. From our dedicated in-house Sales and Operations training programmes that support career development, to DNA Day where we come together to celebrate our people and culture, we’re committed to investing in our teams. We’re also proud to support wider community initiatives, such as attending Hull Pride, reflecting our dedication to equality, inclusion, and celebrating diversity.

Quick apply

Refine Your Search

user experience manager jobs in chingford, gtl

Corporate Account Manager

Operations Manager

Portfolio Manager

Customer Service Manager

Manager, Data Management and User Experience

Implementation Manager

Localisation Project Manager

Change Manager

IT Operations Manager

International Strategy & Operations Manager, Logistics

IT Service Desk Manager

Contracts Manager, EMEA

Customer Success Manager

Stock & Planning Manager

International Strategy & Operations Senior Manager, Commerce

Team Manager Leaving Care

Agent Development Manager

Centre Manager – Southgate Hockey Centre Limited

CRM Manager

Business Analyst (x2)

I want to receive the latest job alerts for user experience manager in chingford, gtl

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