Client manager Work, Jobs in Chipping, Lan (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Utility Office Manager
Multi Connex Networks Ltd —Preston
- £40,000 - £45,000 a year
- Full-time
- Management
- CAD
- Project management
Quick apply
10d
Project Manager
Qureos Inc —Leyland
- £52,000 - £64,000 a year
- Full-time
- PMP
- Project management
- Bachelor's degree
- Annual leave
Telephony Manager
MCS Group —Burscough
- £35,000 - £40,000 a year
- Full-time
- In-person
- Communication skills
- Health & wellbeing programme
- Gym membership
Quick apply
1d
Marketing Manager
VetPlus —Lytham
- Up to £50,000 a year
- Full-time
- Microsoft Excel
- Sales
- Administrative experience
- Employee assistance programme
- Employee discount
Operational Manager/Practice Manager
AJM Smile and Aesthetics —Preston
- £35,603.37 - £54,509.59 a year
- Part-time
- Management
- Administrative experience
- Organisational skills
- Free parking
Quick apply
Customer Service Manager
Courmacs Legal Ltd —Blackburn
- £34,000 - £40,000 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Free parking
- Employee discount
Quick apply
8h
Client Services Manager
Staci —Blackburn
- From £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Junior Asset Manager
FI Real Estate Management —Chorley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Referral programme
Quick apply
14d
Business Development Manager
Mercer Exhibitions Ltd —Blackburn
- £36,000 - £42,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Planning Co-Ordinator
M Group —Preston
- £26,500 - £30,000 a year
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Retrofit Assessor
Bambers Remedial Contractors Ltd —Blackpool
- From £36,000 a year
- Part-time
- Microsoft Office
- Bachelor's degree
- Driving
Quick apply
Operations Director
Spire Healthcare —Blackpool
- Full-time
- Free parking
- Annual leave
10d
Contract Manager
The James Mercer Group Ltd —Preston
- £52,000 - £56,000 a year
- Full-time
- Maintenance
- Organisational skills
- Contracts
- Free parking
- Sick pay
Quick apply
1d
Foyer Manager
MSV Housing Group —Blackburn
- £48,405 - £50,687 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
- Sick pay
Customer Liaison Officer
M Group —Preston
- £28,000 - £30,000 a year
- Microsoft Word
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Office Manager
UK DEFENCE SERVICES LTD —Bury
- £38,700 - £41,700 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Client Manager
bk plus —Coppull
- Full-time
- Microsoft Excel
- Free parking
Quick apply
Sales Manager
JKN Digital Limited —Preston
- £42,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Gym membership
Quick apply
6d
Senior Account Manager
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Hospitality
- Driving
- Travel
- Free parking
- Health & wellbeing programme
Quick apply

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client manager jobs near chipping, lan

Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

client manager jobs in chipping, lan

Head of Customer Experience

Utility Office Manager

Project Manager

Telephony Manager

Marketing Manager

Operational Manager/Practice Manager

Customer Service Manager

Client Services Manager

Junior Asset Manager

Business Development Manager

Planning Co-Ordinator

Retrofit Assessor

Operations Director

Contract Manager

Foyer Manager

Customer Liaison Officer

Office Manager

Client Manager

Sales Manager

Senior Account Manager

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