Customer service team lead Work, Jobs in Chipping Warden, Nth (with Salaries)

Regional Customer Care Lead
Leica Biosystems —Milton Keynes
- Full-time
- Customer service
- English
- Bachelor's degree
- Annual leave
1h
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount
High Care Production Team Leader
Absolute Taste —Bicester
- Full-time
- Communication skills
Quick apply
13d
Customer Success People Lead
Xero —Milton Keynes
- Full-time
- Hybrid work
- Google Suite
- Sales
- Mentoring
14h
Visual Merchandising Lead
Bravissimo —Warwick
- £30,000 a year
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Free parking
- Employee discount
Quick apply
9d
Operations and Design Lead
Complete Graphics —Witney
- From £25,000 a year
- Full-time
- In-person
- Free parking
Quick apply
B2B Telesales and New Business Lead
Whitefurze Ltd —Coventry
- £12.71 an hour
- Full-time
- CRM software
- Sales
- English
Quick apply
Automotive Manager Level 1 Team
MSX International —Coventry
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Retail Floor Lead (Bicester Village)
Vuori, Inc —Bicester
- Full-time
- Sales
- Customer service
- Organisational skills
- Annual leave
Quick apply
Lead Receptionist - Oxford
Welbeck —Oxford
- Customer service
- Microsoft Office
- Supervising experience
1h
Global Market Lead (Life Sciences, Biomechanics & Markerless Technology)
Oxford Metric —Yarnton
- Full-time
- Doctoral degree
- Master's degree
- Presentation skills
1d
Global Market Lead (Life Sciences, Biomechanics & Markerless Technology)
Vicon Motion Systems Ltd —Yarnton
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- Presentation skills
Quick apply
1d
Front of House Team Leader
Carlsberg Marston's Brewing Company —Northampton
- £10 - £14 an hour
- Temporary
- Serving
- Hospitality
- Bar
- Free parking
- Health & wellbeing programme
Quick apply
4d
UK Team Leader 30 Hours
Mountain Warehouse —Chipping Norton
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Digital Trading Lead
Sainsbury's —Coventry
- Analysis skills
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
12d
Team Lead
Subway Restaurant —Headington
- From £12.71 an hour
- Part-time
- Hospitality
- Management
- Organisational skills
- Free parking
- Employee discount
Quick apply
Lead Scaffolder
Mears Group —Milton Keynes
- Up to £48,321 a year
- Customer service
- Maintenance
- IT
- Annual leave
- Employee discount

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Regional Customer Care Lead

Leica Biosystems -
Milton Keynes

Apply Now

Job details

Full-time
1 hour ago

Benefits

Annual leave

Qualifications

Customer service
English
Bachelor's degree
Kaizen

Full job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Biosystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Leica Biosystems, we’re not just shaping the future of cancer diagnostics — we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you’re not just taking a job; you’re becoming part of a passionate team that knows every moment matters when it comes to cancer. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact.

Learn about the Danaher Business System which makes everything possible.

The Regional Customer Care Lead serves as the primary regional point of contact for customer and internal inquiries, acting as the key link between local markets and the Global Customer Care Centre of Excellence (CoE). This role also supports customer communications, escalations, order fulfilment, and installation activities while partnering across Sales, Service, Contracts, Supply Chain, Logistics, and Finance to ensure timely issue resolution, operational continuity, and seamless customer experience.

This position reports to the Regional Customer Care Leader and supports the UKI and EMEA region.

In this role, you will have the opportunity to:

Serve as the primary point of contact for regional customers and internal inquiries during local business hours, providing timely updates, issue resolution support, and escalation management, partnering closely with the Global Customer Care CoE, to ensure seamless coordination while maintaining local market responsiveness, proving support in local language, and customer engagement.
Coordinate activities between Sales, Service, Contracts, Supply Chain, Finance, Logistics, and local market teams to drive aligned customer support and issue resolution. Own escalation intake, triage, follow-up, and regional coverage during holidays or operational gaps to maintain customer service continuity.
Provide regional insights into customer feedback, sales concerns, recurring issues, and process improvement opportunities to enhance customer experience.

The essential requirements of the job include

Bachelor's degree or equivalent experience in customer care or customer experience.
Clear understanding of essential Customer Care processes and tools (CRM platforms) to include customer escalation resolution.
Ability to build effective relationships inside and outside the organization, work effectively in a matrix structure, remain accountable for business results.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

Ability to travel ~ 5%, including overnight travel for workshops

It would be a plus if you also possess previous experience in:

Experience with DBS tools, including PSP, Kaizen, and Standard Work.
Fluency in English and at least one additional European language
Experience in Life Sciences, Medical Devices, or Diagnostics industry

Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Apply Now

Refine Your Search

customer service team lead jobs in chipping warden, nth

Regional Customer Care Lead

Technical Support Team Lead

High Care Production Team Leader

Customer Success People Lead

Visual Merchandising Lead

Operations and Design Lead

B2B Telesales and New Business Lead

Automotive Manager Level 1 Team

Retail Floor Lead (Bicester Village)

Lead Receptionist - Oxford

Global Market Lead (Life Sciences, Biomechanics & Markerless Technology)

Global Market Lead (Life Sciences, Biomechanics & Markerless Technology)

Front of House Team Leader

UK Team Leader 30 Hours

Digital Trading Lead

Team Lead

Lead Scaffolder

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