Client services Work, Jobs in Chiswick, Eng (with Salaries)

Customer Service Co-ordinator
Nelson Dish and Glasswashing Machines Ltd —Acton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1h
Receptionist / Front of House — South Kensington (Immediate Start / Full-Time)
GA Salons —London
- £13 - £20 an hour
- Full-time
- Sales
- Front desk
- In-person
- Employee discount
- Referral programme
Quick apply
Customer Success Co-ordinator
Mears Group —Hammersmith and Fulham
- Up to £37,686.25 a year
- Monday to Friday
- CRM software
- Customer service
- Microsoft Office
- Employee assistance programme
- Referral programme
Client Services Executive
Creative Car Park Ltd —London
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Customer Service Advisor
Arena Group —London
- Overtime
- Customer service
- Organisational skills
- IT
Visa Documentation Agent
TLScontact UK —London
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Visa Caseworker – Schengen & Travel Visas
First Travel Visa —London
- £24,420.00 - £42,740.43 a year
- Part-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Profit sharing
- Flexitime
Quick apply
18h
Contract Support
Ethos Facilities Limited —Westminster
- £29,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Customer Services Executive
Tom Hixson & Co —London
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Employee discount
Quick apply
1h
Client Services Representative- 6 months Fixed Term
Moneyfarm —London
- Temporary
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
11d
Salon Receptionist / Front of House — Chelsea (Immediate Start, Full-Time)
GA Salons —London
- £13 - £20 an hour
- Full-time
- Sales
- Front desk
- In-person
- Employee discount
- Referral programme
Quick apply
Post Sale Services
Elmwood's —Notting Hill
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
4d
Client Services Manager
Crisp Accountancy —Hatfield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- English
- Annual leave
- Flexitime
Quick apply
7d
Client Services Receptionist
Rapport —London
- £37,000 a year
- Full-time
- Communication skills
- Employee assistance programme
4d
Reservations Agent Day
DiamondAir International Ltd —London
- £28,500 - £30,000 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Client Services Associate
Meredith Brown Associates —London
- Call to connect
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Customer Services Representative
AXO Student Living —New Cross
- £26,436.80 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Customer Service Advisor
Health Primary LTD —London
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Negotiation
- Annual leave
Quick apply
Client Resident Liaison Officer - Social Housing
Sureserve —London
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
5d
Front Desk Agent
Still Life Global —London
- £26,000 a year
- Weekend availability
- Bilingual
- Hospitality
- In-person
Quick apply

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Customer Service Co-ordinator

Nelson Dish and Glasswashing Machines Ltd
Acton

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year
1 hour ago

Benefits

Company events
Transport links
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Windows
Technical support
Microsoft Office
Computer skills
Communication skills

Full job description

Customer Service Co-ordinator

Location: Acton, London
Department: Service Department
Job Type: Full-time
Reports to: Service and Sales Support Manager

Join a well-established, growing service team

Nelson is a long-established commercial catering equipment and warewashing business, supporting hospitality, education, leisure, and commercial clients across London, the South East and throughout the UK.

We are looking for a professional, organised and customer-focused Service Desk Co-ordinator to join our busy Service Department in Acton.

This is an important front-line role, helping to ensure our customers receive prompt, reliable and well-managed service support. You will be the link between customers, engineers, service agents and the wider Nelson team, making sure service calls are handled efficiently, clearly and professionally.

Essential Duties and Responsibilities:

The Service Desk Co-Ordinator will ensure that our customers and their end users receive service support as they need it. Apart from receiving the calls from the customer, they will allocate an engineer from our team or service agent from the approved list of agents. The Service Desk Co-Ordinator must provide top-notch customer service and keep Clients and service agents informed on any ongoing and outstanding service calls.

· Maintain and develop a relationship with the customer network.

· Maintain and develop a relationship with the internal engineering team and the service partner network.

· Responding to Customer calls quickly and professionally and ensuring that all issues are resolved satisfactorily.

· Documenting all work including calls made.

· Assisting other helpdesk team members when required.

· Giving the first line of diagnosis such as knowing what common error codes mean and how best to deal with them.

· Manage and maintain the data required to carry out the task.

· Have an in-depth knowledge of the Terms and conditions of the company.

· Decide whether a call is warranty, under contract, or chargeable to the end user based on company T&C’s.

· Progress all calls including paperwork, within KPI tolerances.

· Assist the rest of the service department team where required.

Education and/or Work Experience Requirements:

· Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers

· Excellent computer proficiency (MS Office – Word, Excel and Outlook)

· Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service

· Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

· A customer-focused approach

· Experience in providing technical support for end-users, including remote support if required.

· Knowledge of the latest Windows operating systems and office applications

· Experience in working with products at a base technical level

· Ability to work well in a team

Physical Requirements:

· Ability to safely and successfully perform the essential job functions

· Ability to maintain regular, punctual attendance consistent with their contract of employment

· Must be able to talk, listen and speak clearly on telephone

Pay: £28,000.00-£32,000.00 per year

Benefits:

Company events
On-site parking
Transport links

Work Location: In person

Quick apply

Refine Your Search

client services jobs in chiswick, eng

Customer Service Co-ordinator

Receptionist / Front of House — South Kensington (Immediate Start / Full-Time)

Customer Success Co-ordinator

Client Services Executive

Customer Service Advisor

Visa Documentation Agent

Visa Caseworker – Schengen & Travel Visas

Contract Support

Customer Services Executive

Client Services Representative- 6 months Fixed Term

Salon Receptionist / Front of House — Chelsea (Immediate Start, Full-Time)

Post Sale Services

Client Services Manager

Client Services Receptionist

Reservations Agent Day

Client Services Associate

Customer Services Representative

Customer Service Advisor

Client Resident Liaison Officer - Social Housing

Front Desk Agent

I want to receive the latest job alerts for client services in chiswick, eng

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