Service leader Work, Jobs in Chobham, Sry (with Salaries)

Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
Operations Manager
CH&CO —Chertsey
- £67,000 a year
- Contracts
- School
- Employee discount
Operations and Logistics Manager
A.L.O.B Ltd —Send
- £40,000 a year
- Full-time
- Management
- ERP systems
- Data analysis skills
- Free parking
Quick apply
6d
Ward Hostess/Host
Medirest —Chertsey
- £12.71 an hour
Office Manager
Bambrella ltd —Leatherhead
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Sales
- Computer literacy
- Free parking
Quick apply
2d
HR Director
Accent Catering Services Ltd —Staines-upon-Thames
- £95,000 a year
- Full-time
- Travel
- Human resources
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Team Leader
Guildford Nursery School and Family Centre —Guildford
- From £36,873 a year
- Full-time
- Management
- Education
- In-person
- Health & wellbeing programme
- Sick pay
Quick apply
Compliance & Quality Manager
OFH Care —Staines-upon-Thames
- £20,000 - £42,000 a year
- Part-time
Quick apply
5d
Facilities Team Leader
BRC Jobs —Bracknell
- £36,390 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Nursery Team Leader
Toad Hall Nursery Recruitment —Ottershaw
- £31,491.20 - £33,113.60 a year
- Full-time
- Management
- Leadership
- Employee discount
Quick apply
Seasonal Supervisor
Longacres —Addlestone
- Seasonal
- Management
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
2d
Contract Manager - Cleaning
BidvestNoonan —West Byfleet
- £46,000 a year
- Full-time
- Leadership
- Communication skills
Quick apply
Team Leader
Card Factory —Weybridge
- £13 an hour
- Leadership
General Manager
Marciano Lounge —Woking
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
3d
General Manager - Cocktail Bar
Bee Hospitality —London
- Up to £75,000 a year
- Full-time
- Serving
- Hospitality
- Bar
Quick apply
Quality Control Radiochemist
Alliance Medical Ltd —Guildford
- £33,450 a year
- Full-time
- Master's degree
- Bachelor's degree
- IT
Quick apply
Production Radiochemist
Alliance Medical Ltd —Guildford
- From £33,450 a year
- Nights as needed
- Laboratory experience
- Analysis skills
- Organisational skills
Quick apply
Assistant Manager - Operations
Britmax Technologies —Fulham
- £30,589.67 - £58,478.73 a year
- Full-time
- Management
- Supervising experience
- In-person
Quick apply
13d
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Retail Assistant
Compass Group —Frimley
- £12.75 an hour
- Communication skills
3d

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Customer Service Manager

Lumina Rose Consulting
Woking

Quick apply

Job details

Permanent | Full-time
£40,000 - £60,000 a year

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Management
Logistics
English
Supervising experience
Project management
Communication skills

Full job description

Role Overview

My client is seeking a Customer Service Manager to join a quiet, considered homeware brand. Reporting into senior leadership, you will lead and professionalise the customer service function, embedding a leadership culture, strengthening foundations across people, process and systems, and delivering excellent customer experiences that reflect our brand. This is a senior hire responsible for day‑to‑day business management activities and for driving the strategic changes needed as the business scales.

Hybrid, with some onsite presence (~3 days per week)

Key Responsibilities

Lead and manage the customer service team and any PAs/administrative resources; ensure roles, responsibilities and execution are clear and effective.
Drive business management activities across customer service: operational governance, leadership structure, and decision frameworks that support consistent delivery.
Shape and implement organisational design and leadership culture for the customer function; advise and work with senior leaders on structure, accountabilities and resource planning.
Provide strategic support: translate leadership priorities into clear programmes of work and ensure timely execution and delivery.
Project and resource planning: scope, prioritise and track projects and cross‑functional initiatives affecting customer outcomes.
Budget tracking and financial oversight for the customer service area; ensure efficient use of resource and deliver against agreed budgets.
Oversee third‑party relationships and supplier performance where applicable (logistics, contact centre vendors, etc.).
Ensure operational delivery against service expectations (response times, resolution SLAs, proactive comms) and drive continuous improvement.
Monitor customer feedback and performance data; use insights to reduce repeat contacts, refunds and complaints and to inform product, packaging and operations teams (e.g., damage‑on‑arrival, installation queries).
Ensure the PA(s) and support staff are delivering required tasks, and provide coaching and development to frontline and management staff.

Experience & Skills Required

Significant experience at consultant / senior manager / MD / Head of function level, ideally with advisory consultancy or PMO background; proven experience advising on organisational design and operations.
Experience working with multinationals or scaling retailers, and familiarity with the interplay between operations, finance and customer systems/data flows.
Demonstrable track record of driving operational change, creating governance, and delivering against KPIs in a customer‑facing environment.
Strong programme and project management skills: resource planning, budget control, prioritisation and delivery focus.
Commercially minded with experience reducing cost‑to‑serve through self‑serve, process improvements and root‑cause fixes.
Excellent stakeholder management and communication skills; ability to work with senior leaders and across Product, Ops, Logistics and Finance.
Experience of establishing and monitoring meaningful performance metrics and translating them into actions.
Previous experience in furniture, homeware or a related retail sector is highly desirable but not essential.

What's on offer

A senior role within a thoughtful, growing brand with a clear, design‑led ethos.
Opportunity to shape a customer function and leadership structure at a pivotal stage of growth.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Woking GU21 4XS

Quick apply

Refine Your Search

service leader jobs in chobham, sry

Customer Service Manager

Operations Manager

Operations and Logistics Manager

Ward Hostess/Host

Office Manager

HR Director

Team Leader

Compliance & Quality Manager

Facilities Team Leader

Nursery Team Leader

Seasonal Supervisor

Contract Manager - Cleaning

Team Leader

General Manager

General Manager - Cocktail Bar

Quality Control Radiochemist

Production Radiochemist

Assistant Manager - Operations

People Operations Generalist

Retail Assistant

I want to receive the latest job alerts for service leader in chobham, sry

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