Support analyst Work, Jobs in Cholsey, Oxf (with Salaries)

Junior Support Analyst
Esri UK —Aylesbury
- From £28,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Travel
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
Junior Analyst
Satellite Applications Catapult —Didcot
- £28,000 - £39,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Word processing
- Computer literacy
- Work from home
- Employee assistance programme
23h
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Application Support Analyst
Quarrydale Consulting Ltd —Sands
- £24,500 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Continuous improvement
- Bereavement leave
- Sick pay
Quick apply
13d
Business Analyst
Reassured —Basingstoke
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
Data & Insight Analyst (SE ADASS)
OXFORDSHIRE COUNTY COUNCIL —Oxford
- £38,220 - £40,777 a year
- Part-time
- Annual leave
- Flexitime
6d
Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off
Codestone —Basingstoke
- Weekend availability
- Hybrid work
- Management
- Customer service
- Windows
Reporting Analyst
Affinity Trust —Thame
- £40,000 a year
- Overtime
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Employee discount
4d
Level 2 Support Analyst
Basis Technologies —Bracknell
- Hybrid work
- APIs
- IT
- No travel
- Referral programme
Risk Analyst
Nationwide Building Society —Swindon
- From £29,000 a year
- Full-time
- Microsoft Excel
- SQL
4d
SOC Analyst
CGI —Reading
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
IT Business Analyst
CAB International —Wallingford
- £38,006 - £44,713 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
Quick apply
11d
Product Analyst (Finance Applications)
BCA —Hook
- £50,000 - £55,000 a year
- Monday to Friday
- Hybrid work
- Azure
- Product management
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Junior Software Support Analyst
Objective Corporation —Reading
- Full-time
- Hybrid work
- Management
- Computer Science
- Engineering
Service Desk Analyst
ITQ Metis —Thatcham
- From £28,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Free parking
- Sick pay
Quick apply
Junior Software Support Analyst
Objective —Reading
- Full-time
- Hybrid work
- Management
- Computer Science
- Engineering
1st Line Support Analyst
FluidOne —Camberley
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Service Desk Analyst
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Customer service
- Analysis skills
- University
- Annual leave
1d
PMO Analyst
Wiley —Oxford
- £40,200 - £57,533 a year
- Full-time
- Project management
- Organisational skills
- Agile
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme

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Junior Support Analyst

Esri UK
Aylesbury

Quick apply

Job details

Permanent | Full-time
From £28,000 a year

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Employee mentoring programme
Company pension
Work from home
Company events
Private medical insurance
Sabbatical
Paid volunteer time
Referral programme
On-site parking

Qualifications

ArcGIS
Software troubleshooting
Technical support
IT support
Communication skills
Time management

Full job description

Junior Support Analyst

Location: Hybrid - Aylesbury, Cambridge, Edinburgh or Belfast based

Salary: Competitive salary starting from £28,000 per annum plus generous bonus scheme (circa. 20%)

We have an exciting opportunity within our Technical Support team for a Junior Support Analyst, designed to build your knowledge, experience, and confidence in supporting customers using the ArcGIS System and the wider Esri UK product portfolio.

You will work as part of a highly collaborative team, to help customers resolve issues quickly and ensure customers receive the right support at the right time, across a wide range of sectors and technologies.

You will learn how to diagnose, analyse and reproduce customer issues to ensure root causes are well understood, working closely with more experienced Support Analysts and subject matter experts to reach a resolution.

A key part of the role is proactive communication. You will manage a varied caseload, ensuring customers and stakeholders are kept informed throughout the lifecycle of each support case.

Within the Initial Response Team (our Tier 1 team), you will play a key role in delivering excellent customer service and engagement, setting clear expectations, and ensuring issues are either resolved early or the right expertise is involved as quickly as possible.

You will build strong working relationships with colleagues across Support, Sales, Customer Success, and Professional Services, as well as develop professional relationships with customers and partners.

As your experience grows, you may contribute to additional activities such as supporting customer meetings, assisting with demonstrations, contributing to technical content for events, and getting involved in wider departmental initiatives.

Applicants should demonstrate a strong interest in GIS and technology, with some experience of working with ArcGIS.

You should be confident communicating with a range of audiences, able to manage and prioritise your workload effectively, and motivated to learn and develop within a fast-paced, customer-focused environment.

Success in this role depends on excellent communication skills, strong organisational ability, effective time management, and a proactive approach to problem-solving.

You should be comfortable working both independently and collaboratively, with a willingness to ask for support and continuously develop your technical knowledge and skills.

Why join us?

We offer a competitive salary and bonus, alongside a comprehensive benefits package including pension, healthcare and flexible working.

Generous bonus scheme (circa 20%)
6% company pension
Private healthcare
Gym/wellbeing contribution
Cycle to Work scheme
Enhanced family-friendly policies
Paid volunteering opportunities
Flexible working and support for continual learning/development

The location

This is a UK-based role with hybrid working available from our Aylesbury, Cambridge, Edinburgh or Belfast offices.

Junior Support Analysts are typically expected to work around 3 days per week in the office during their first year, to support learning, collaboration, and development as part of the wider team.

There may also be occasional travel to other offices, meetings, or events as required.

Other

Due to the nature of our customers and data, you must be based in the UK and willing to complete relevant security checks.

A little more about us

Esri UK uses mapping technology to help our customers solve the world’s most complex challenges. Our passion for improving quality of life through geography is at the heart of everything we do. We support governments, universities, businesses and charities worldwide to save money, improve society, and protect our environment through a deeper understanding of the changing world around them.

Esri UK is a thriving and inclusive workplace. We take pride in our culture and recognise the value our people bring. We believe in creating a balanced and flexible work/life environment and invest in learning and development at all stages of an individual’s career. We believe on promoting from within and offer long term career opportunity in a successful, growing business.

Esri UK are an equal opportunity employer - we recognise the importance and value of having a diverse and inclusive workforce and the benefits that this can bring to both our employees and our customers.

How to apply

Please apply via www.esriuk.com with your CV, cover letter, and salary expectations.

Application Deadline: 14/06/26

No agencies please.

Pay: From £28,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee mentoring programme
Health & wellbeing programme
On-site parking
Private medical insurance
Referral programme
Sabbatical
Work from home

Work authorisation:

United Kingdom (preferred)

Work Location: Hybrid remote in Aylesbury HP21 7QG

Quick apply

Refine Your Search

support analyst jobs in cholsey, oxf

Junior Support Analyst

Junior Analyst

Service Desk Analyst

Application Support Analyst

Business Analyst

Data & Insight Analyst (SE ADASS)

Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off

Reporting Analyst

Level 2 Support Analyst

Risk Analyst

SOC Analyst

IT Business Analyst

Product Analyst (Finance Applications)

Junior Software Support Analyst

Service Desk Analyst

Junior Software Support Analyst

1st Line Support Analyst

Service Desk Analyst

PMO Analyst

2nd Line Support Analyst

I want to receive the latest job alerts for support analyst in cholsey, oxf

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