service advisor Work, Jobs in chorley, lan (with Salaries)

Service Delivery Coordinator
TVS Supply Chain Solutions —Chorley
- Weekend availability
- Hybrid work
- Customer service
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
9d
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply
Service Advisor
Lookers —Preston
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Customer Service Advisor
Haier Europe —Bolton
- £26,181 a year
- Weekend availability
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Service Advisor (Automotive)
Chapelhouse Motor Co Ltd —Bolton
- Up to £38,500 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Customer Service Coordinator
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Trainee Customer Service Advisor
Preston City Council —Preston
- £25,185 - £28,142 a year
- Part-time
- Annual leave
- Employee assistance programme
10d
Parts Advisor
Northgate Vehicle Hire —Bolton
- £29,108 a year
- Overtime
- Organisational skills
- IT
- Employee discount
Quick apply
Service Advisor
Simpsons ŠKODA —Preston
- £26,900 - £34,300 a year
- Monday to Friday
- IT
- In-person
- Free parking
- Annual leave
Service Advisor
Vertu Motors —Bolton
- £35,000 - £39,800 a year
- Full-time
Quick apply
Senior Service Advisor
Vertu Motors —Bolton
- £34,000 - £37,000 a year
- Full-time
- Organisational skills
- Leadership
Quick apply
Service Advisor
Arnold Clark —Preston
- £0.01 a year
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
4d
Preparation Centre Workshop Controller
Simpsons SKODA —Preston
- £31,800 - £39,000 a year
- Full-time
- Driving
- Organisational skills
- In-person
- Employee discount
- Referral programme
Quick apply
3d
Customer Service Advisor
Ardent Credit Services Ltd —Kirkby
- £26,960 - £30,388 a year
- Full-time
- Hybrid work
- Microsoft Excel
- IT
- Communication skills
- Free parking
- COVID-19 protective measures
Quick apply
Customer Service Advisor
Invictus Sales Group —Liverpool
- £2,100 - £2,500 a month
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
Customer Service Advisor
McCann Services Ltd —Salford
- £35,000 a year
- Full-time
- Bilingual
- Spanish
- Customer service
Quick apply
1d
Fleet Service Advisor
Trane Technologies —Bolton
- Full-time
- Computer literacy
Customer Service Advisor
Williams Group —Manchester
- £27,600 - £33,600 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
Delta Marketing Worldwide Ltd —Manchester
- £26,000 - £28,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
10d
Service Coordinator
Care Services To You LTD —Preston
- £40,608 - £43,488 a year
- Overtime
- In-person
- Care plans
- Leadership
- Free parking
- Employee discount
Quick apply

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service advisor jobs near chorley, lan

Service Delivery Coordinator

TVS Supply Chain Solutions -
Chorley

Apply Now

Job details

Permanent
9 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme
Car scheme

Qualifications

Customer service
Communication skills

Full job description

Job ID: 42567

Job Function: Service Delivery Coordinator

Job Term: Permanent

Job Region: Chorley

Posted Date: 11 Feb 2026

Job Overview

As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. You will be the primary point of contact for our customers, handling a variety of tasks including issue resolution, collection arrangements, credit processing, case management, SLA & KPI management and managing claims for lost packages. This position requires a strong focus on customer service, excellent communication skills, and the ability to coordinate across multiple departments and systems to ensure timely resolution of customer queries and challenges.

Job Responsibilities

Key Responsibilities:

CRM Management: Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution.
Customer Communication: Manage customer interactions via phone and email, ensuring clear, professional communication and maintaining positive customer relationships.
Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries.
Handling Lost Packages: Conduct investigations for lost packages in collaboration with our third-party carriers. Raise claims forms and follow up on the status to ensure prompt resolutions.
Cross-department Collaboration: Work closely with internal departments (such as logistics, finance, and operations) to resolve issues raised by customers, ensuring timely and accurate solutions.
Client Knowledge and System Familiarity: Gain in-depth knowledge of up to 19 client accounts, learning their individual processes, preferences, and requirements. Navigate and manage 4 different systems and follow the procedures outlined in the new training matrix to effectively address customer needs.
Support of new client take on – supporting unblocking issues, liaising with DC operations to resolve issues
Employee of the month reward!

Qualifications and Skills

Desired Skills and Experience:

Customer Service Experience: Proven experience working within a customer service environment, handling difficult customers and challenging queries.
Problem-solving Ability: Strong drive and determination to deliver excellent customer service, with evidence of going above and beyond to resolve issues and exceed customer expectations.
Transport Handling: Experience in transport handling is an advantage, particularly in managing logistical challenges and resolving issues related to delivery or shipment.
Strong Communication Skills: Confident and professional in communicating with both customers and internal teams. The ability to remain calm and effective under pressure is essential.
Willingness to Learn: Demonstrated ability to learn new systems and processes quickly and effectively, with a proactive attitude toward acquiring new knowledge and skills.

Attributes:

Strong problem-solving skills and ability to handle multiple tasks simultaneously.
High level of attention to detail, ensuring that all customer interactions and records are accurate.
Ability to work independently and as part of a team to meet goals and objectives.
A positive, customer-focused attitude with a passion for providing exceptional service.

Place of Work:
This role is based at the TVS Supply Chain Solutions Chorley Head Office. Occasional travel may be required to other sites.

Shift patterns IF introduced would include weekend work/bank holidays on a rota basis

Current working hours:

Monday- Friday covering on a rota basis in the office from 7am to 6pm. Could be subject to change in line with business needs (as above) must be willing to cover weekend and bank holidays in holidays and sickness

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include:

Competitive Salary
Pension scheme with up to 6% employer matched contributions
Life assurance
25 days holiday + 8 statutory bank holidays
Holiday buy-back scheme (5 additional days available)
Salary sacrifice car scheme – A cost-effective way to purchase a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).
Established hybrid working structure
Enhanced maternity and paternity leave
Employee Assistance Programme supporting wellness with immediate access for you and your family to:
- Virtual GP consultations and second opinions
- Mental health support and counselling
- Online physiotherapy
- Access to CONNECTPlus long-term health condition support
- Wellbeing and healthy living support
Cycle to work scheme
Professional Membership and Study Sponsorship
Quarterly employee recognition awards
Employee referral scheme with financial reward
Benefits hub with employee retail discounts
Discounted eye test vouchers

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer.

Job Location

Logistics House, Buckshaw Avenue, Chorley, Lancashire PR6 7AJ

Apply Now

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service advisor jobs in chorley, lan

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