Customer experience manager Work, Jobs in Cirencester, Gls (with Salaries)

Customer Service Team Leader
HR Star —Cheltenham
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
Quick apply
12d
Operations Support and Governance Coordinator
Arcus FM —Cirencester
- Up to £27,535 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Annual leave
Quick apply
Events & Hospitality Manager
Westonbirt School —Tetbury
- Up to £42,000 a year
- Weekend availability
- Hybrid work
- Business development
- Project management
- Organisational skills
- Free parking
- Employee discount
Quick apply
Campsite Warden
Cotswold Farm Park —Cheltenham
- £13 an hour
- Temporary
- Customer service
- Maintenance
- In-person
- Free parking
- Store discount
Quick apply
Event Manager
The Subscription Rooms —Stroud
- £13.50 an hour
- Part-time
- Management
- Computer literacy
- Supervising experience
- Flexitime
- Employee discount
Quick apply
DSAR Officer
St. James's Place —Cirencester
- Communication skills
- Annual leave
9d
Regional Operations Manager
BidvestNoonan —Cheltenham
- Full-time
- Team management
- Human resources
- Recruiting
Quick apply
Senior Manager FOS Complaints
St. James's Place —Cirencester
- Analysis skills
- Team management
- Leadership
- Annual leave
Operations Manager (Managed Services)
Arcus FM —Cirencester
- Up to £68,000 a year
- Full-time
- Continuous improvement
- Team management
- Mentoring
Quick apply
Customer Relationship Manager
Ecotricity —Stroud
- £29,410 - £30,210 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Organisational skills
- Work from home
- Employee discount
Quick apply
Sales Operations Co-Ordinator
Commercial —Cheltenham
- £26,228 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
Alternative Provision Administration Coordinator
Swindon Tuition Centre —Swindon
- £26,600 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Work from home
Quick apply
9d
Visual Merchandiser
Holland Cooper —Cheltenham
- £36,000 - £39,000 a year
- Full-time
- AutoCAD
- Merchandising
- Organisational skills
- Store discount
- Employee assistance programme
Quick apply
11d
Retail Team Member
The Cotswolds Dogs and Cats Home —Cirencester
- £13.45 an hour
- Part-time
- Organisational skills
- In-person
- Retail sales
- Annual leave
- Employee discount
Quick apply
Customer Relations, E-commerce & Studio Manager
Shibumi —Stroud
- £30,000 - £34,000 a year
- Part-time
- Management
- Merchandising
- Supervising experience
- Free parking
- Employee discount
Quick apply
11d
Project Coordinator
Trust Systems —Cirencester
- Up to £32,500 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
- Time management
- Free parking
- Work from home
Quick apply
12d
Operations Manager
EMR Group —Sharpness
- Full-time
- Continuous improvement
- Team management
- Annual leave
Quick apply
Propositions Manager
Ecotricity —Stroud
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
12d
Receptionist & Administration Assistant
Gloucestershire Health and Care NHS Foundation Trust —Cirencester
- £25,272 a year
- Part-time
- Front desk
9d
Assistant Manager
Formula One AutoCentres —Cirencester
- £30,000 - £33,000 a year
- Full-time
- Customer service
- In-person
- Marketing
- Free parking
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for customer experience manager in cirencester, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience manager jobs near cirencester, gls

Customer Service Team Leader

HR Star
Cheltenham

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year
12 days ago

Benefits

Free parking
On-site parking

Qualifications

CRM software
Sales support
Inbound customer enquiry call handling
Mentoring junior staff
ERP software
Supervising experience
Team management
Relationship management
Customer support
Professional development mentoring
Customer interaction
Sales and customer service experience
Leadership
Communication skills

Full job description

Internal Sales Team Leader

Location: Hazleton, Cheltenham

Salary: Up to £35,000

Hours: Full-time 8am - 4pm

Are you an experienced internal sales or Customer Service professional who enjoys being hands-on while also supporting and developing others?

We’re looking for an Internal Sales Team Leader to join our client’s team in Cheltenham. This is an exciting opportunity for someone who combines strong customer service and commercial sales skills with the confidence to take day-to-day responsibility for a small internal sales function.

You’ll manage inbound sales activity, handle customer enquiries, quotations and orders, while providing leadership and support to a Sales Administrator.

The Role

Reporting to the Sales Manager, you’ll play a key role in ensuring customers receive a responsive, accurate and commercially focused service from initial enquiry through to delivery.

Your responsibilities will include:

Managing the sales inbox and responding to inbound customer enquiries by telephone and email.
Understanding customer requirements and identifying appropriate solutions.
Preparing accurate quotations and proactively following up opportunities.
Processing and progressing customer orders, ensuring accuracy and clear communication.
Building strong customer relationships to encourage repeat business and retention.
Identifying additional sales opportunities and referring appropriate leads to the external sales team.
Maintaining accurate CRM and sales records.
Monitoring open orders and proactively identifying potential delays or issues.
Working closely with Operations, Production, Warehouse and Finance to ensure effective order fulfilment.
Providing day-to-day leadership and support to the Sales Administrator.
Allocating and prioritising workloads and ensuring enquiries are handled effectively.
Holding regular one-to-ones and supporting performance and development.
Coaching and supporting the Sales Administrator with more complex enquiries.
Identifying opportunities to improve internal sales processes and customer experience.
Providing sales activity and performance information to the Sales Manager.

About You

We’re looking for someone who has previous experience in internal sales, sales support or a commercially focused customer service environment, ideally with experience supervising or developing another team member.

You’ll be confident managing your own customer workload while providing direction and support to others.

Ideally, you’ll have:

Experience managing customer enquiries, quotations and orders.
Strong commercial awareness and an understanding of the sales process.
Experience using CRM and ERP systems.
Excellent communication and customer service skills.
Strong organisation and attention to detail.
The ability to manage competing priorities and work at pace.
Previous experience in manufacturing, engineering, construction equipment or another technical product environment would be advantageous.

Why Join?

This is a fantastic opportunity to take the next step in your sales career, combining hands-on customer-facing sales with team leadership and process improvement.

Due to location you are required to have your own vehicle and licence.

Pay: £25,000.00-£35,000.00 per year

Benefits:

Free parking
On-site parking

Application question(s):

Do you have customer service and or sales experience in commercial environment
Do you have licence and own vehicle

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in cirencester, gls

Customer Service Team Leader

Operations Support and Governance Coordinator

Events & Hospitality Manager

Campsite Warden

Event Manager

DSAR Officer

Regional Operations Manager

Senior Manager FOS Complaints

Operations Manager (Managed Services)

Customer Relationship Manager

Sales Operations Co-Ordinator

Alternative Provision Administration Coordinator

Visual Merchandiser

Retail Team Member

Customer Relations, E-commerce & Studio Manager

Project Coordinator

Operations Manager

Propositions Manager

Receptionist & Administration Assistant

Assistant Manager

I want to receive the latest job alerts for customer experience manager in cirencester, gls

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected