Client service manager Work, Jobs in City Of London, Greater London (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Client Services Manager
PH CONSULTATION UK LTD —Canary Wharf
- £50,000 - £55,000 a year
- Full-time
- Microsoft Office
- Business development
- Bachelor's degree
Quick apply
Manager, Customer Success Management
SailPoint —London
- £62,600 - £105,492 a year
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
- Annual leave
- Work from home
Reception Manager
Portico Corporate Reception Management —London
- £47,500 a year
- Full-time
- Hospitality
- Accounting
- Front desk
- Annual leave
- Life insurance
Quick apply
Senior Customer Success Manager
Stream —London
- From £60,000 a year
- Hybrid work
- Travel
- Financial services
- Annual leave
Quick apply
National Account Manager - Public Sector UK
Indeed —London
- £55,000 - £83,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Sales
- Bachelor's degree
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
Quick apply
22h
Client Relationship Manager
Sonata One —London
- Hybrid work
- Salesforce
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
Service Delivery Senior Manager – Software Publisher Services - anywhere in Europe
Connor Consulting —London
- Full-time
- Remote
- PMP
- Project management
- No degree
Quick apply
Enterprise Customer Success Manager
Didomi —London
- £65,000 - £75,000 a year
- Hybrid work
- Analysis skills
- Presentation skills
- AI
Quick apply
12d
Head of Customer Success
Foundation Partners —London
- £65,000 - £80,000 a year
- Hybrid work
- Sales
- English
- Leadership
- Annual leave
- Employee discount
Quick apply
Client Relationship Manager - Deposit Platform
Corpay —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
Senior Client Success Manager
Artificial Labs Ltd —London
- Hybrid work
- Google Suite
- Communication skills
- Employee assistance programme
- Life insurance
Senior Client Success Manager
Auction Technology Group —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Sales
- Salesforce
- Health & wellbeing programme
- Work from home
Quick apply
Customer Success Manager
Outra —London
- £50,000 a year
- Full-time
- CRM software
- Communication skills
- Gym membership
Quick apply
Customer Support Manager
WeMaintain —London
- £50,000 - £60,000 a year
- Hybrid work
- Maintenance
- Contracts
- Leadership
Quick apply
F&O Client Service Senior Associate
JPMorganChase —London
- Full-time
- Organisational skills
- Financial services
10d
Project Manager - Global Client Operations
VSI —London
- Customer service
- Microsoft Office
- Project management
Key Account Manager
High Tech Hire —London
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Business development
- Free parking
- Work from home
Quick apply
6d
Client Services Manager (Marketing)
SHOW PLUS TECHNICAL SERVICES UK LIMITED —Canary Wharf
- £51,000 - £55,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- No degree
Quick apply

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client service manager jobs near city of london, greater london

Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

client service manager jobs in city of london, greater london

Client Engagement Manager

Client Services Manager

Manager, Customer Success Management

Reception Manager

Senior Customer Success Manager

National Account Manager - Public Sector UK

Customer Experience Manager

Client Relationship Manager

Service Delivery Senior Manager – Software Publisher Services - anywhere in Europe

Enterprise Customer Success Manager

Head of Customer Success

Client Relationship Manager - Deposit Platform

Senior Client Success Manager

Senior Client Success Manager

Customer Success Manager

Customer Support Manager

F&O Client Service Senior Associate

Project Manager - Global Client Operations

Key Account Manager

Client Services Manager (Marketing)

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