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HR Administrator

First Bus -
London

Apply Now

Job details

Full-time | Fixed term contract
2 days ago

Benefits

Transport links

Qualifications

Serving
Microsoft Excel
Microsoft Office
Administrative experience
Bachelor's degree
Human resources
Organisational skills
Business
Communication skills
Time management

Full job description

HR Administrator

About us

First Bus London is the trading name for our London bus operations. As one of the largest bus operators in London, with a market share of approximately 12%, we operate bus services in and around the capital under contract to Transport for London (TfL), the capital's transport authority. Together, our team of nearly 3,700 dedicated colleagues operate 1,000 buses from ten garages across 83 routes in west and central London – serving 180 million passengers every year.

Drawing on the knowledge of our historical past and the expertise of our parent company, FirstGroup - a market leader in the public transport industry, we are united in our pursuit of excellence. Excellence in our safety standards, performance excellence, achievement of our zero emissions objectives and in ensuring that every member of our team feels valued and fulfilled in their work.

e employ dedicated people who share our vision and values and want to build something great together. Our mission is to provide efficient, reliable, safe and increasingly sustainable transport links that connect communities. Our multicultural, talented team is made up of individuals who possess the skills and expertise necessary to make a difference in today's increasingly competitive public transport market. Regardless of their position in the company, our view is that everyone has a valuable part to play in delivering the very best.

Responsibilities

The HR Administrator role is for 6months FTC and will be focused on Data Subject Access Requests (DSARs), you will be responsible for managing and processing all employee-related Data Subject Access Requests in line with UK GDPR and Data Protection legislation. This role ensures that requests are handled accurately, confidentially, and within statutory deadlines, while supporting the organisation's commitment to data privacy and compliance.

DSAR Management

Manage end-to-end processing of Data Subject Access Requests (DSARs) relating to current and former employees.
Log, track, and prioritise incoming DSARs to ensure compliance with statutory deadlines (typically within one month).
Review and validate requests, confirming identity and scope where required.

Data Collection & Review

Liaise with HR, IT, Legal, and other departments to identify and retrieve relevant personal data.
Collate information from various HR systems, email records, and physical files.
Conduct initial data reviews to identify sensitive, third-party, or exempt information.

Redaction & Compliance

Apply appropriate redactions to protect third-party data and confidential information.
Ensure all responses meet GDPR requirements and internal data protection policies.
Escalate complex cases or exemptions to Legal or Data Protection Officer (DPO) as necessary.

Communication & Stakeholder Management

Act as a key point of contact for DSAR-related queries within HR.
Communicate clearly with requestors regarding timelines, scope, and outcomes.
Provide updates to internal stakeholders on DSAR progress and risks.

Record Keeping & Reporting

Maintain accurate records of all DSARs, including actions taken and outcomes.
Support audits by ensuring documentation is complete and compliant.
Produce reports and metrics on DSAR volumes, trends, and response times.

Continuous Improvement

Identify opportunities to improve DSAR processes, efficiency, and compliance.
Support the development and maintenance of HR data governance procedures.
Assist with training HR colleagues on data protection and DSAR handling best practice.

Other Duties

Managing and maintain the HR enquires inbox
Manage and maintain employee records and HR databases
Conduct new employee orientations and ensure proper onboarding
Handle employee inquiries regarding policies, benefits, and procedures
Support HR projects and initiatives aimed at improving workplace culture and employee engagement
Manage the administration of the staff travel passes
Run statistical reporting for key HR metrics (e.g. staff turnover and absence) from the HR database
Managing the administration of employee benefits and being first point of contact for suppliers
Run HR reports for distribution to garages (such as alcohol and drug testing report and the night workers questionnaire report) and monitor feedback and responses
Oversee responses to subject access requests from employees
Ensure training databases and the HR system are up to date through accurate, timely data entry into individual training records
Process purchase orders and invoicing for HR suppliers
Any other day to day administration required to support the HR and Learning and Development Function

Job Details

We are seeking a highly organised and detail-oriented HR Administrator to join our team. The ideal candidate will have a strong background in HR functions and will play a crucial role in ensuring smooth HR operations within our company.

Education

Bachelor's degree in Human Resources, Business Administration, or a related field

Competencies Required

Essential

Experience in an HR administrative or HR operations role.
Excellent organisational and time-management skills
Proficient in MS Office and strong Excel skills
Exceptional communication and interpersonal skills
Ability to handle sensitive information with confidentiality
Strong problem-solving skills and attention to detail
Strong understanding of GDPR and data protection principles, particularly DSAR handling.
Excellent attention to detail and ability to handle sensitive information confidentially.
Strong organisational skills with the ability to manage multiple requests and deadlines.
Experience working with HR systems and data records.
Strong written communication skills.

Desirable

Previous experience processing DSARs or working in a data privacy/compliance role.
Knowledge of employment law and HR data practices.
Experience working with legal or compliance teams.

Apply Now

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