duty manager Work, Jobs in clavering, ess (with Salaries)

General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Service manager assistant
Melbourn garage —Royston
- From £28,000 a year
- Full-time
- Sales
- Customer service
- Maintenance
Quick apply
6d
Assistant Manager
Dogs Head —Bishop's Stortford
- Up to £32,002 a year
- Full-time
- Employee discount
Quick apply
9d
Course Director, Welfare Officers and a Teacher for International Summer School
Studio Cambridge —Cambridge
- £540 - £740 a week
- Temporary
- English
- In-person
- School
Quick apply
4d
GP Surgery Patient Services & Operations Manager
Nuffield Road Medical Centre —Cambridge
- From £35,000 a year
- Full-time
- Management
- Human resources
- Organisational skills
Quick apply
4d
Facilities Manager
Outcomes First Group —Papworth Everard
- Up to £36,000 a year
- Monday to Friday
- Maintenance
- Organisational skills
- Leadership
- Employee discount
Deputy Ward Manager
Essex Partnership University NHS Foundation Trust —Saffron Walden
- £39,959 - £48,117 a year
- Part-time
- Patient care
- Relocation assistance
- Employee discount
2h
Deputy Manager
Hamberley Care Homes —Cambridge
- £55,000 - £60,000 a year
- Full-time
- Management
- Hotel
- Mentoring
- Free parking
- Employee assistance programme
14d
Health & Safety Manager
David Lloyd Clubs —Luton
- £32,200 a year
- Maintenance
- Team management
- Employee discount
2d
Bar Manager
CASA —Great Dunmow
- £32,000 - £37,000 a year
- Full-time
- Hospitality
- Bar
- Customer service
- Employee discount
- Sick pay
Quick apply
2d
Customer Account Manager
Europa Worldwide Group —Cambourne
- £35,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
2d
Operations Manager
PrimaryCareCareers —Ongar
- £30,000 - £40,000 a year
- Management
- IT
- Communication skills
- Annual leave
- Flexible schedule
8d
Admin Project Coordinator / Senior Admin Project Coordinator
Altos Labs —Cambridge
- £42,600 - £62,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Specimen Reception and Office Manager
Mid and South Essex NHS Foundation Trust —Chelmsford
- £39,959 a year
- Full-time
6d
C&E Event Planner & Administrator - The Jockey Club - Newmarket Racecourse
Levy —Newmarket
- £30,000 a year
- Full-time
- Annual leave
- Employee assistance programme
14d
Cambridge - General Manager
Itsu —Cambridge
- Full-time
- Quick service & fast food restaurant
- Employee assistance programme
- Life insurance
2h
Business Support Manager
Avantor —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
QC Associate Role (Fixed Term)
Thermo Fisher Scientific —Bishop's Stortford
- Full-time
- Microsoft Outlook
- Microsoft Office
- Supervising experience
16h
Compliance Officer
CMP —Royston
- £26,250 - £28,250 a year
- Part-time
- Administrative experience
- Bachelor's degree
- SharePoint
- Free parking
- Sick pay
Quick apply
2d
Office & Compliance Manager
Elegance Dental —Ware
- From £16 an hour
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
Quick apply
2d

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General Manager

Camp Beaumont -
Chelmsford

Apply Now

Job details

Full-time
£45,000 - £50,000 a year

Qualifications

Cost control
Organisational skills
Leadership
Communication skills

Full job description

Job Description: General Manager

Organisation: Marsh Farm
Reports to: Parks Director
Direct Reports: Duty Managers, Department Heads (Retail, Food & Beverage, Operations, Events & Entertainment, all team)

Purpose of the Role

The General Manager is responsible for the day-to-day leadership, operational delivery, and site performance of Marsh Farm. Reporting to the Parks Director, the GM ensures that agreed commercial strategies (The Budget), standards, and plans are executed consistently on site, delivering a safe, welcoming, and high-quality visitor experience.

This is a highly visible, hands-on role. The General Manager leads from the front, sets standards through action, and takes ownership of operational performance, people leadership, and guest experience. The role is not desk-based; it requires regular presence on the floor, walking the customer journey, supporting teams, and intervening immediately when standards slip.

Key Responsibilities

Operational Leadership & Site Standards

Take full responsibility for the day-to-day operation of Marsh Farm, ensuring all areas are safe, clean, compliant, and guest-ready.

Maintain a strong on-site presence, particularly during peak trading periods, events, and weekends.

Lead by example by walking the customer journey, identifying issues, and ensuring immediate corrective action is taken.

Ensure all departments consistently deliver agreed brand standards, service levels, and presentation expectations.

Act decisively when standards, behaviours, or performance fall below expectation.

Commercial Delivery & Performance

Deliver the commercial plans and targets (The Budget) including revenue, Spend Per Head (SPH), and cost control.

Actively drive ticket sales, retail, food & beverage performance, events income, and membership conversions on site.

Ensure shop areas are fully stocked, priced correctly, and presented to maximise sales.

Work with teams to improve upselling, suggestive selling, and guest engagement in a natural, customer-first way.

Monitor daily performance and respond quickly to underperformance.

People Leadership & Culture

Lead, motivate, and develop Duty Managers and department leaders, setting clear expectations and standards.

Ensure teams are well trained, well deployed, and fully understand their roles and responsibilities.

Address poor attitudes, behaviours, or performance promptly and fairly, escalating issues where necessary.

Build a positive, accountable culture where standards matter and everyone takes pride in the site.

Support recruitment, onboarding, and ongoing development of the team.

Customer Experience

Champion a consistent, welcoming, and engaging customer experience across the site.

Ensure staff follow agreed service standards, including greetings, engagement, and problem resolution.

Review guest feedback and complaints, taking ownership of improvements and preventing repeat issues.

Ensure first impressions (car park, entrance, toilets) and last impressions are consistently positive.

Health, Safety & Compliance

Ensure full compliance with health & safety legislation, food safety standards, animal welfare requirements, and licensing conditions.

Ensure risk assessments, checks, logs, and SOPs are completed accurately and on time.

Act immediately on any safety or compliance concerns.

Communication, Reporting & Accountability

Report regularly to the Parks Director on site performance, challenges, and opportunities and solutions.

Participate fully in weekly performance reviews, operational meetings, and planning sessions.

Provide honest, timely updates and take ownership of actions agreed.

Support the site by implementing changes quickly and consistently.

Skills & Experience

Proven experience managing operations in a leisure, attraction, hospitality, retail, or visitor-focused environment.

Strong people leadership skills with experience managing managers and frontline teams.

Commercial awareness with an understanding of revenue drivers, cost control, and SPH.

Confident decision-maker with the ability to act quickly under pressure.

Strong organisational and communication skills.

Personal Attributes

Highly visible, hands-on leader who sets standards by example.

Customer-focused with strong attention to detail.

Accountable, resilient, and solutions focused.

Comfortable being challenged and holding others to account.

Proud ambassador for Marsh Farm and its values.

Due to the nature of this role being in hospitality you will be required to work some weekends.

Please forward your CV to [email protected]

OVERVIEW

ROLE

Operations
SALARY

£45,000-£50,000
TYPE

Full Time
LOCATION

Chelmsford

Apply Now

Refine Your Search

duty manager jobs in clavering, ess

General Manager

Service manager assistant

Assistant Manager

Course Director, Welfare Officers and a Teacher for International Summer School

GP Surgery Patient Services & Operations Manager

Facilities Manager

Deputy Ward Manager

Deputy Manager

Health & Safety Manager

Bar Manager

Customer Account Manager

Operations Manager

Admin Project Coordinator / Senior Admin Project Coordinator

Specimen Reception and Office Manager

C&E Event Planner & Administrator - The Jockey Club - Newmarket Racecourse

Cambridge - General Manager

Business Support Manager

QC Associate Role (Fixed Term)

Compliance Officer

Office & Compliance Manager

I want to receive the latest job alerts for duty manager in clavering, ess

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