Customer success manager Work, Jobs in Cleveland, Nyk (with Salaries)

Customer Success Manager
Property Webmasters Ltd —Hartlepool
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Salesforce
- Organisational skills
- Employee discount
Quick apply
13d
Business Development Manager (BDM) - Hartlepool - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Hartlepool
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Account Manager
Magnum Packaging (NE) Ltd —Billingham
- £12.71 - £14.50 an hour
- Full-time
- Sales
- IT
- Communication skills
Quick apply
14d
Area Sales Manager
Dawsongroup —Durham
- Full-time
- Sales
- Business development
- Contracts
Quick apply
Merchandiser - Guisborough
Smiths News —Guisborough
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Business Development Manager (BDM) - Stockton on Tees - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stockton-on-Tees
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
- Sales
Quick apply
Distribution Specialist (North England)
Axalta Coat. Sys. UK —Darlington
- English
- Presentation skills
- Bachelor's degree
Quick apply
Business Development Manager (BDM) - Darlington - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Darlington
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
Quick apply
Store Manager
Jollyes Pets —Seaham
- £30,000 - £34,000 a year
- Full-time
- Customer service
- Retail management
Quick apply
Business Development Manager (BDM) - Middlesbrough- Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Middlesbrough
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Marketing and commercial managers
TRAZZO LTD —Thornaby on Tees
- £40,000 - £43,000 a year
- Full-time
- Management
- Sales
- Salesforce
- Free parking
Quick apply
11d
Deputy Manager
Home Bargains —Hartlepool
- £37,020 a year
- Part-time
- Sales
- Customer service
- Supervising experience
- Store discount
- Annual leave
Quick apply
Store Manager
Vision Express —Stockton-on-Tees
- No experience needed
- Leadership
4d
ACCOUNT MANAGER
oleon —Northallerton
- Sales
- IT
Store Manager
Aldi —Darlington
- £52,910 - £69,000 a year
- Annual leave
Merchandiser - Middlesborough
Smiths News —Middlesbrough
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Graduate Management Trainee - Middlesbrough
Enterprise Mobility —Middlesbrough
- Full-time
- Sales
- Customer service
- Bachelor's degree
Account Manager
Hydram —Sedgefield
- £38,000 - £40,000 a year
- Full-time
- Sales
- Microsoft Office
- Business development

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Customer Success Manager

Property Webmasters Ltd -
Hartlepool

Quick apply

Job details

Full-time
£30,000 - £40,000 a year
13 days ago

Benefits

Casual dress
Company pension
Company events
Employee discount
On-site parking

Qualifications

CRM software
Salesforce
B2B
Organisational skills
Account management
Communication skills

Full job description

Job Overview
We are seeking a dedicated and proactive Customer Success Manager to join our dynamic team. The successful candidate will be responsible for fostering strong relationships with clients, ensuring their needs are met, and helping them maximise the value of our products and services. This role offers an excellent opportunity to contribute to customer satisfaction and retention, supporting the growth of our organisation through exceptional service delivery.

Responsibilities

Build and maintain long-term relationships with clients, acting as their primary point of contact.
Understand clients’ business objectives and provide tailored solutions to meet their needs.
Onboard new clients effectively, ensuring a smooth transition and clear understanding of our offerings.
Proactively identify opportunities for upselling or cross-selling additional services or products.
Monitor client health metrics and address any issues or concerns promptly to prevent churn.
Collaborate with internal teams such as sales, product development, and support to ensure client requirements are met efficiently.
Conduct regular review meetings with clients to assess satisfaction levels and gather feedback for continuous improvement.
Develop comprehensive account plans to support client retention strategies and growth initiatives.

Skills

Proven experience in customer success, account management, or related roles within a B2B environment.
Excellent communication skills, both written and verbal, with the ability to build rapport easily.
Strong organisational skills with the ability to manage multiple accounts simultaneously.
Analytical mindset with the ability to interpret data and derive actionable insights.
Proficiency in CRM software and other relevant tools for tracking customer interactions and health metrics.
Ability to problem-solve effectively and demonstrate empathy towards clients’ needs.
Knowledge of industry-specific products or services is advantageous but not essential. This role is ideal for a motivated individual who thrives on delivering outstanding customer service and building meaningful relationships that drive mutual success.

Pay: £30,000.00-£40,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in cleveland, nyk

Customer Success Manager

Business Development Manager (BDM) - Hartlepool - Circa 41k Package- 53k OTE Uncapped

Account Manager

Area Sales Manager

Merchandiser - Guisborough

Business Development Manager (BDM) - Stockton on Tees - Circa 41k Package - 53k OTE Uncapped

JUNIOR SALES ADVISOR

Distribution Specialist (North England)

Business Development Manager (BDM) - Darlington - Circa 41k Package- 53k OTE Uncapped

Junior Commercial Advisor

Store Manager

Business Development Manager (BDM) - Middlesbrough- Circa 41k Package - 53k OTE Uncapped

Marketing and commercial managers

Deputy Manager

Store Manager

ACCOUNT MANAGER

Store Manager

Merchandiser - Middlesborough

Graduate Management Trainee - Middlesbrough

Account Manager

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