Service desk Work, Jobs in Clitheroe, Lan (with Salaries)

IT Service Desk Analyst
Speed Medical —Chorley
- Up to £27,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Work from home
Quick apply
Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
IT Service Desk/Site Engineer
JN Bentley —Skipton
- Full-time
- Customer service
- Windows
- Travel
Quick apply
6d
Customer Help Desk Advisor
JLA —Sowerby Bridge
- £25,272 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
Service Desk Manager
Evolve BG Ltd —Wigan
- £50,000 a year
- Leadership
- Communication skills
Quick apply
1st Line IT Service Desk Engineer
Outcomes First Group —Bolton
- £25,837.20 a year
- Hybrid work
- Azure
- Customer service
- Continuous improvement
- Employee discount
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee discount
6d
Customer Liaison Representative
Mitie —Preston
- £13.45 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Business Administration Apprenticeship
AMT Lawyers —Blackburn
- £6 an hour
- Hybrid work
- Business development
- Front desk
- IT
IT Manager
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Azure
- Management
- IT
- Employee assistance programme
Quick apply
IT Infrastructure Engineer
EG Group —Horwich
- Full-time
- Hybrid work
- Windows
- Scripting
- IT
- Free parking
- Annual leave
Technical Support Supervisor
IntelliPK Technology Services Ltd —Halifax
- £2,900 - £4,800 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Health & wellbeing programme
- Referral programme
Quick apply
4d
Junior Infrastructure Engineer
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Azure
- Windows
- Computer networking
- Employee assistance programme
Quick apply
3d
IT Assistant
Elite Chambers —Prestwich
- £25,000 - £30,000 a year
- Full-time
- Google Suite
- Customer service
- Windows
- Free parking
Quick apply
1d
Director of Technical Services
IntelliPK Technology Services Ltd —Halifax
- £5,200 - £8,500 a month
- Full-time
- Azure
- Microsoft Office
- AWS
- Referral programme
- Sick pay
Quick apply
11d
IT Service Management Senior Business Analyst
Freshfields —Manchester
- Full-time
- Presentation skills
- IT
- Communication skills
Apprentice Administration Assistant
Equans —Halifax
- Full-time
- Computer literacy
- IT
- Computer skills
- Annual leave
- Employee assistance programme
6d
Senior Technical Product Owner
dnata —Preston
- Travel
- Agile
- Free parking
- Annual leave
2d

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IT Service Desk Analyst

Speed Medical -
Chorley

Quick apply

Job details

Permanent | Full-time
Up to £27,000 a year

Benefits

Annual leave
Company pension
Work from home

Qualifications

Microsoft Windows Server
TCP
Driving Licence
Azure
Customer service
Microsoft Exchange
Windows
Technical support
Microsoft Office
Firewall
Driving
Computer networking
IT
IP networking
TCP/IP
Communication skills
Active Directory

Full job description

Job Title: IT Service Desk Analyst

Department: IT team

Hours: 37.5 hours, Monday – Friday, Saturday work will be required at an average rate of 2 hours per month.

Location: Buckshaw Village and Clayton-Le-Woods, Chorley.

Speed Medical is one of the largest providers of medico legal reports in the UK, working in Speed Medical are the UK’s leading independent provider of Medical Reporting and Rehabilitation producing well over 150,000 medical reports, servicing over 60,000 patient records and facilitating hundreds of thousands of rehabilitation sessions each year.

Speed Medical is an ISO27001 accredited organization operating an Internal IT Team which extends out to several technical partners. The team are on the verge of an exciting 12 months which will see the implementation of several transformational technical projects.

The Role:

As a Service Desk Analyst, you will enjoy working in a diverse environment where you will work with different products and services on a day-to-day basis.

You will provide level 1 and level 2 support within an existing Service Desk team, also triage, and provide appropriate troubleshooting, correct incident categorisation and resolution where possible

This opportunity comes with on-the-job training and a great platform to grow your IT Career.

Utilise diagnostic utilities to aid with troubleshooting to achieve first time fix resolution targets where possible.

Join the team in a Rota system covering hours between 8am – 6pm. Some Saturday work will be required at an average rate of 2 hours per month.

Our Values:

· Customer First
We listen to the needs of our customers and always put them at the heart of what we do

· Real relationships
We nurture real relationships with honesty, integrity, and transparency

· Strive for excellence
We inspire every member of our team to go the extra mile and deliver outstanding service

· Make an impact
We work smarter with our colleagues, our customers and their clients to leave a positive impression

· One team, one vision
We are one team – unified – with one vision and all work together to achieve it.

Key Responsibilities:

Perform remote / onsite support, including installing and upgrading of software and hardware components where necessary, following the businesses processes and procedures.
Investigating and troubleshooting basic level faults and incidents.
Escalating faults to other technical staff/teams as appropriate.
Work efficiently and effectively when following agreed Service Desk processes.
Contributing to the maintenance of the business internal knowledge
Creating and updating relevant documentation.
Undertaking project involvement where necessary.
Developing and maintaining effective relationships with staff, other divisions and third parties and liaising closely with them.
Dealing promptly and effectively with staff, other divisions and third parties on all information management and technology related matters.
Apply outstanding communication skills to provide "Above Customer Expectation" service.

Personal Specifications:

Practical experience with Office 365, Azure Active directory, Microsoft Exchange, Windows server.
Basic networking skills - Routers, firewalls and switches.
Microsoft licensing knowledge.
Previous experience in an IT Technical Support role.
Windows 10 experience.
TCP/IP networking knowledge.
Ability to resolve IT issues over the phone or remotely or on site.
Experience with a ticket logging system
Ability to work in a team and autonomously.
Ability to work well under pressure.
Exceptional Customer Service skills
Highly developed listening skills.
Quick learner.

Package:

· 37.5 Hours, Monday-Friday

· Flexible working: We offer the ability to work from home/office on completion of training and a probationary period

· Company Stakeholder Pension

· 20 days Annual Leave plus Bank Holidays

· Optional health care scheme after a qualifying period

· 2 work parties per year

Application question(s):

Do you have a UK driving license?
Do you have experience with Office 365, Azure Active directory, Microsoft Exchange, Windows server?

Pay: Up to £27,000.00 per year

Application question(s):

Do you have a UK driving license?
Do you have experience with Office 365, Azure Active directory, Microsoft Exchange, Windows server?

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in clitheroe, lan

IT Service Desk Analyst

Service Desk Analyst (2nd Line)

IT Service Desk/Site Engineer

Customer Help Desk Advisor

Service Desk Manager

1st Line IT Service Desk Engineer

IT Support Engineer (1st Line)

Customer Liaison Representative

Business Administration Apprenticeship

IT Manager

IT Infrastructure Engineer

Technical Support Supervisor

Junior Infrastructure Engineer

IT Assistant

Director of Technical Services

IT Service Management Senior Business Analyst

Apprentice Administration Assistant

Senior Technical Product Owner

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