Client services Work, Jobs in Clydebank, Wdu (with Salaries)

Outreach Manager
Abbeycare Scotland —Erskine
- £37,500 - £40,000 a year
- Weekend availability
- Management
- Computer literacy
- Data entry
- Free parking
- Sick pay
Quick apply
14d
Part Time Administrator Glasgow Fort
Chisholm Hunter Ltd —Glasgow
- From £12.71 an hour
- 8 hour shift
- Microsoft Office
- Communication skills
- Employee discount
Quick apply
Team Leader - Admissions Department
Abbeycare Scotland —Inchinnan
- £34,000 - £35,000 a year
- Weekend availability
- CRM software
- Supervising experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
14d
006 - Customer Service Representative - Virgin Money (CYBG)
Teleperformance —Glasgow
- £26,436.80 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Banking
- Employee assistance programme
Call Centre - Customer Support Representative (Q426G)
Intrum —Glasgow
- £28,163.20 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Intelligence and Investigations Specialist (Scotland)
NetWatch Global —Stirling
- £27,533 a year
- Full-time
- Remote
- English
- Databases
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
13d
Travel Consultant
Barrhead Travel —Braehead
- Full-time
- Hospitality
- Sales
- In-person
- Annual leave
- Employee discount
5d
Customer Service Agent
ABM UK —Paisley
- £12.81 an hour
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Meeting & Events Co-ordinator
Loch Lomond Arms Hotel —Luss
- £32,000 a year
- Full-time
- Hotel
- Organisational skills
- Guest services
- Free parking
- Employee discount
Quick apply
13d
Field Interviewer - Paisley
the National Centre for Social Research —Paisley
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Grounds Assistant
Memoria Ltd —Paisley
- £27,956 a year
- Full-time
- Maintenance
- In-person
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
General Assistant – Part Time | Ideal for Students Around 20 hours per week | 2–3 days
BaxterStorey —Inchinnan
- No weekends
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee assistance programme
- Employee discount
14d
General Assistant – Part Time | Ideal for Students Around 20 hours per week | 2–3 days
BaxterStorey UK —Inchinnan
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
Translation Project Manager
Global Language Services Ltd —Glasgow
- From £29,000 a year
- Full-time
- Microsoft Office
- Project management
- In-person
Quick apply
6d
Business Support Administrator - Beechwood 22.5 Hours
Holmes Care Group —Wishaw
- £14,976 a year
- Part-time
- Administrative experience
- Human resources
- Contracts
- Employee assistance programme
- Employee discount
Quick apply
Welfare Rights Officer - EAY12820
East Ayrshire Council —Kilmarnock
- £35,654 - £38,675 a year
- Full-time
- Hybrid work
- In-person
- Work from home
1d
Call Centre - Customer Support Representative (VQ426G)
Capquest Debt Recovery Limited —Glasgow
- £28,163.20 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Maintenance Planner
KSD Support Services Ltd —Glasgow
- Up to £30,000 a year
- Full-time
- Writing skills
- Computer skills
- In-person
Quick apply
Customer Service Representative - Dayshift - Glasgow
City Facilities Management (UK) —Glasgow
- £25,468.38 a year
- Overtime
- Employee discount
Casual Kiosk Assistant
Elior UK —Glasgow
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Quick apply
8d

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client services jobs near clydebank, wdu

Outreach Manager

Abbeycare Scotland -
Erskine

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
14 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

SVQ
Supporting individuals in addiction recovery
Facilitation
Care record keeping
Integration of care pathways
Driving Licence
Management
Client engagement
Computer literacy
Partnership building
Data entry
Organisational skills
Safeguarding procedures
Multidisciplinary collaboration
Networking
Experience working with individuals with substance use disorders
Signposting to community resources
Leadership
Communication skills
Multi-agency care coordination

Full job description

Location: Abbeycare Scotland – Erskine Mains House PA8 7ED

Reports to: Operations Director

Salary: £37.500.00 - £40.000.00

Hours: Full-Time 40hrs per week

Contract: Permanent

Closing date: 31st August 26

A Driving License is required for this role.

About Abbeycare Scotland

Abbeycare Scotland is a residential abstinence-based treatment service providing supervised detoxification and rehabilitation for individuals recovering from substance use disorders. Our trauma-informed therapeutic programme integrates Cognitive Behavioural Therapy (CBT) and the 12-Step recovery model to support clients in achieving and maintaining long-term abstinence. Our aftercare services are a vital component of our service, providing ongoing support to graduates as they transition from residential treatment to independent recovery in the community.

Job Purpose

The Aftercare Outreach Coordinator is responsible for leading, planning, delivering, and evaluating the aftercare support programme for former clients. The post-holder will provide one-to-one and group support, coordinate follow-up contact, and ensure effective data management and communication between the clinic, clients, and community partners. The role is central to sustaining long-term recovery outcomes and preventing relapse through continued engagement, encouragement, and support.

Key Responsibilities

· Client Support and Engagement

· Deliver structured aftercare follow-up calls, providing emotional and practical support post-discharge.

· Offer one-to-one recovery check-ins and guidance tailored to individual client needs.

· Facilitate aftercare and peer-support groups using trauma-informed, CBT-based, and 12-Step approaches.

· Support clients to maintain recovery connections, develop relapse prevention strategies, and access community recovery networks.

· Work collaboratively with recovery practitioners and therapists to ensure continuity of care post-residency.

Programme Coordination and Administration

· Develop and maintain an effective aftercare tracking system, ensuring accurate and timely data entry.

· Record all client contacts, group attendance, and outcome measures in line with service protocols and GDPR requirements.

· Monitor client engagement and follow up with individuals who are disengaged or are at risk of relapse.

· Produce regular reports on aftercare outcomes, trends, and client feedback for service evaluation.

Community and Partnership Working

· Build relationships with local recovery networks, mutual aid groups, and partner agencies.

· Signpost clients to community-based services such as addiction recovery services, mental health, housing, education, training, and employment support.

· Represent Abbeycare at relevant community recovery events and meetings.

· Develop Abbeycare outreach services in the community.

Teamwork and Professional Practice

· Work collaboratively with the residential team to ensure smooth transition planning for clients leaving treatment.

· Attend team meetings, case reviews (where appropriate), and reflective practice sessions.

· Contribute to service development by identifying opportunities to enhance aftercare provision and services.

· Uphold professional boundaries, confidentiality, and ethical standards at all times.

Health, Safety, and Compliance

· Adhere to all safeguarding, confidentiality, and data protection policies.

· Follow risk management procedures and report any concerns in accordance with service protocols.

· Promote a safe, inclusive, and supportive environment for all clients.

Person Specification

Essential

· Experience of working in substance use, mental health, or social care settings.

· Ability to lead, motivate and manage the outreach department.

· Understanding trauma-informed care and recovery-oriented practice.

· Strong communication and interpersonal skills with the ability to build trust and motivate clients and team members.

· Good organisational skills with attention to detail in record keeping and data management.

· Confident in facilitating group sessions and providing one-to-one support.

· Ability to work independently and as part of a multidisciplinary team.

· Ability to network with an ability to identify opportunities for service development within the community.

· Basic IT skills including Microsoft Office and database systems.

· Flexibility to work occasional evenings or weekends.

Desirable

· SVQ Level 4 (Health and Social Care) or equivalent qualification, or willingness to work towards it.

· Experience in a leadership role.

· Knowledge or lived experience of the 12-Step model and/or peer recovery support.

· Training in CBT, Motivational Interviewing, or group facilitation.

· Experience delivering outreach or aftercare services.

· Registration with or eligibility for registration with the Scottish Social Services Council (SSSC).

Values and Competencies

· Compassionate and non-judgmental approach.

· Resilient, reliable, and self-motivated.

· Empathetic listener with professional boundaries.

· Collaborative and team-focused.

· Committed to continuous learning and reflective practice.

· Dedicated to supporting sustained recovery and wellbeing.

Pay: £37,500.00-£40,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

client services jobs in clydebank, wdu

Outreach Manager

Part Time Administrator Glasgow Fort

Team Leader - Admissions Department

006 - Customer Service Representative - Virgin Money (CYBG)

Call Centre - Customer Support Representative (Q426G)

Intelligence and Investigations Specialist (Scotland)

Travel Consultant

Customer Service Agent

Meeting & Events Co-ordinator

Field Interviewer - Paisley

Grounds Assistant

General Assistant – Part Time | Ideal for Students Around 20 hours per week | 2–3 days

General Assistant – Part Time | Ideal for Students Around 20 hours per week | 2–3 days

Translation Project Manager

Business Support Administrator - Beechwood 22.5 Hours

Welfare Rights Officer - EAY12820

Call Centre - Customer Support Representative (VQ426G)

Maintenance Planner

Customer Service Representative - Dayshift - Glasgow

Casual Kiosk Assistant

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