Non medical Work, Jobs in Coleshill, War (with Salaries)

1st Line Application Support Analyst
Sensical Services Ltd —Coventry
- £26,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Management
- Customer service
- Health & wellbeing programme
- Employee assistance programme
Quick apply
4d
Ward Clerk - Birmingham
St Andrew's Healthcare —Birmingham
- £24,853 - £25,741 a year
- Full-time
- Microsoft Office
- Computer skills
- Typing
- Free parking
- Annual leave
13d
Non Medical Prescriber
BAC O'Connor —Burton-On-Trent
- £48,000 - £52,530 a year
- Full-time
- Anatomy knowledge
- Management
- Supervising experience
- Health & wellbeing programme
- Annual leave
Quick apply
Insurance Paralegal
Bevan Brittan —Birmingham
- Hybrid work
- Organisational skills
- Communication skills
- Office experience
- Employee assistance programme
Medical Device Assessor
TUV Rheinland UK Ltd. —Solihull
- Full-time
- Hybrid work
- Engineering
- Travel
- Communication skills
- Employee discount
- Flexible schedule
Customer Service Officer
Tamworth Borough Council —Tamworth
- £26,403 - £28,598 a year
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
5d
Bus guide
Mackadown Day Care Services Ltd —Sutton Coldfield
- £12.71 an hour
- Part-time
- Hybrid work
- Communication skills
Quick apply
11d
Partnerships Officer Community Safety
Tamworth Borough Council —Tamworth
- £31,022 - £33,699 a year
- Full-time
- Remote
- English
5d
Evidential Typing Assistant P/T
West Midlands Police —Wolverhampton
- Part-time
- Annual leave
- Employee assistance programme
5d
Housing Options & Lettings Assistant
Tamworth Borough Council —Tamworth
- £26,403 - £28,598 a year
- Part-time
- Remote
- Customer service
- English
- Contracts
4d
Apprentice - Policy
Ofqual (Office of Qualifications and Examinations Regulation) —Whoberley
- £22,857 a year
- Full-time
- Presentation skills
- Free parking
- Annual leave
Case Progression Officer
West Midlands Police —Wolverhampton
- Full-time
- Annual leave
- Employee assistance programme
3d
Bank Health Care Assistant
HTG-UK —Birmingham
- £15 - £17 an hour
- Day shift
- Care plans
- Employee assistance programme
- Referral programme
Head of Risk & Compliance
Fair For You Enterprise CIC —Coventry
- £50,000 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Free parking
- Life insurance
Quick apply
5d
Life Support and Essential Skills Facilitator - Birmingham
St Andrew's Healthcare —Birmingham
- £37,453 - £40,447 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
10d
Trial Manager - Birmingham Clinical Trials Unit - 54480 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Part-time
- Microsoft Access
- Word processing
- Administrative experience
- Annual leave
- Sick pay
13d
Residential Support Worker
Compass Children's Homes —Yardley
- £27,976 - £28,600 a year
- Full-time
- No experience needed
Band 3 Administrator
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
5h
QSHE Co-ordinator
Dalkia Facilities —Birmingham
- £36,000 a year
- Full-time
- ERP systems
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
14d
Revenues, Housing Benefit, and Financial Assessment OnDemand Officers
Civica —Birmingham
- Full-time
- Hybrid work
- Mentoring
- Contracts
- IT
- Annual leave
- Referral programme
Quick apply

I want to receive the latest job alerts for non medical in coleshill, war

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

non medical jobs near coleshill, war

1st Line Application Support Analyst

Sensical Services Ltd -
Coventry

Quick apply

Job details

Permanent | Full-time
£26,000 - £32,000 a year
4 days ago

Benefits

Health & wellbeing programme
Additional leave
Private dental insurance
Cycle to work scheme
Season ticket loan
Company pension
Company events
Employee assistance programme
Private medical insurance
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme
Sick pay

Qualifications

Microsoft Outlook
Management
Incident management
Customer service
Organisational skills
IT
Customer support
Application support
Communication skills

Full job description

First Line Application Support Analyst

Coventry, CV1 2TT
£26,000 – £32,000 depending on experience
Office-based
Permanent, Full-Time

Sensical, a London-based IT MSP, is hiring a 1st Line Application Support Analyst to join our Coventry team. This is an entry-level support role focused on logging, triaging and resolving application support tickets, or escalating them where needed. It would suit someone with 1-2 years of customer-facing experience, ideally in application support, product support, bug tracking, QA support, service desk or a similar environment where accurate issue capture and ticket ownership are important.

The Role

You will support users of custom line-of-business applications by gathering clear information, completing initial checks, keeping tickets updated and ensuring issues are resolved or escalated appropriately.

Handle incoming incidents and requests by phone, email and portal.
Accurately log and maintain tickets, including issue details, affected system and user context.
Triage, categorise and troubleshoot application issues using documented checks.
Monitor assigned tickets, including internal follow-up, and provide timely, professional customer updates.
Resolve issues where possible or escalate to the right team or third party.
Coordinate with the wider team to ensure information and documentation flow clearly and promptly.
Carry out administrative tasks, including data entry.
Flag recurring issues or patterns that may need wider review.

Personal Competencies and Behaviours

Excellent written and verbal communication.
Professional attitude, able to work with stakeholders at all levels of an organisation.
Excellent organisational skills, with the ability to reprioritise tasks efficiently.
Methodical approach with the ability to follow agreed processes.
Excellent attention to detail, naturally curious and able to ask good questions.
Customer service focus, with good ownership and a desire to go above and beyond.
Comfortable learning new applications, workflows and systems.
A passion for IT and an interest in business applications, software behaviour and customer support.

Technical Skills

The successful candidate should have good user-level confidence with applications, a structured approach to issue investigation and the ability to follow internal processes.

Essential:

Good user-level knowledge of Windows desktop applications.
Basic understanding of Microsoft 365 applications (e.g., Outlook, Teams, Word, Excel).
Understanding of passwords, user accounts, permissions and access-related issues.
Ability to follow technical or process documentation carefully and record outcomes accurately.

Useful experience or aptitude:

Experience using a ticketing, service desk, or case management system.
Experience writing clear internal support documentation.
Ability to capture steps to reproduce issues and identify expected vs unexpected behaviour.
Awareness of user errors, data quality, workflows, configuration and permissions.
Awareness of ITIL or basic incident management.
Desirable background:
Experience in software, product support, bug tracking or a service desk environment.
Experience supporting non-technical users with application issues.
Any relevant entry-level IT, software support, customer service or service management experience.

Desirable background:

Experience in software, product support, bug tracking or a service desk environment.
Experience supporting non-technical users with application issues.
Any relevant entry-level IT, software support, customer service or service management experience.

The Company

Sensical Services Ltd is a small, fast-growing IT consultancy and managed services provider based in the City of London. We are a friendly, supportive team delivering high-quality IT support to small and medium-sized organisations, including clients in financial services. We are an equal opportunity employer and are committed to creating an inclusive environment for all applicants and employees.

Benefits

· Annual bonus
· Pension scheme, up to 4% match
· Birthday day off
· Perkbox discount scheme
· Training and ongoing certification
· Employee Assistance Programme
· Vitality private health insurance, including dental, optical and mental health
· Enhanced sick pay
· Season ticket loan
· Cycle to Work scheme
· Bring Your Own Device allowance
· Regular staff events and office refreshments

Please note that some benefits only become available after completion of any probationary period.

Job Types: Full-time, Permanent

Pay: £26,000.00-£32,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Private dental insurance
Private medical insurance
Referral programme

Ability to commute/relocate:

Coventry CV1 2TT: reliably commute or plan to relocate before starting work (required)

Application question(s):

How would you rate your IT technical ability from 1 to 5?

1 = none/beginner; 3=average user; 5= able to provide support

Experience:

Application support: 1 year (preferred)
IT, software support, customer service or service management : 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

non medical jobs in coleshill, war

1st Line Application Support Analyst

Ward Clerk - Birmingham

Non Medical Prescriber

Insurance Paralegal

Medical Device Assessor

Customer Service Officer

Bus guide

Partnerships Officer Community Safety

Evidential Typing Assistant P/T

Housing Options & Lettings Assistant

Apprentice - Policy

Case Progression Officer

Bank Health Care Assistant

Head of Risk & Compliance

Life Support and Essential Skills Facilitator - Birmingham

Trial Manager - Birmingham Clinical Trials Unit - 54480 - Grade 6

Residential Support Worker

Band 3 Administrator

QSHE Co-ordinator

Revenues, Housing Benefit, and Financial Assessment OnDemand Officers

I want to receive the latest job alerts for non medical in coleshill, war

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected