Debt relief & collection occupations Work, Jobs in Colne, Lan (with Salaries)

Debt adviser and Web chatter
Citizens Advice Lancashire West —Leyland
- £25,049.60 - £26,141.40 an hour
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Free parking
Quick apply
8d
Debt Caseworker Trainee - National Helpline
Citizens Advice Lancashire West —Leyland
- £26,510 - £29,416 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee assistance programme
Quick apply
8d
Credit Management Adviser
Skipton Building Society —Skipton
- £30,000 - £33,400 a year
- Full-time
- Hybrid work
- IT
- In-person
- Communication skills
- Annual leave
5d
Debt Recovery Controller
JLA —Ripponden
- Up to £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
14d
Collections Customer Service Advisor
Yorkshire Water —Bradford
- £27,417 - £31,942 a year
- Rotating shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Banking
- Annual leave
- Work from home
Billing Customer Service Advisor
Yorkshire Water —Bradford
- £27,417 - £31,942 a year
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
Administrator
JLA —Ripponden
- Up to £27,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
14d
Legal Recoveries Controller
JLA —Ripponden
- Up to £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
6d
Collections Agent - no evenings/weekends!
Capita —Preston
- £25,155 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Senior Credit Controller
University of Greater Manchester —Bolton
- £42,254 - £48,823 a year
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
7d
Television Licence Field Officer
Capita —Darwen
- £31,650 - £35,237 a year
- Weekend availability
- Remote
- Communication skills
14d
Field Agent / Warrant Officer - 3 Month Fixed Term Contract
Resolvecall —Oldham
- £2,224 a month
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Collections Specialist
Speed Medical —Chorley
- £25,000 - £26,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Organisational skills
- Financial services
Quick apply
8d
Subscriptions Specialist
Scorpion Automotive —Chorley
- £28,000 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
8d
Income Officer
Progress Housing Group Ltd —Leyland
- £37,364 - £38,684 a year
- Communication skills
- Employee assistance programme
- Sick pay
4d
Collections & Recovery Specialist
Sopra Steria —Leeds
- £27,500 a year
- Hybrid work
- Microsoft Excel
- Negotiation
- Annual leave
Credit Control Team Leader
EG Group —Horwich
- Up to £34,000 a year
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- Supervising experience
- Free parking
- Annual leave
5d
Money Advice Support Officer
Citizens Advice —Bradford
- £24,500 - £25,000 a year
- Hybrid work
12h
Credit Control Assistant - 12 Months FTC
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- IT
- Employee discount
Quick apply

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debt relief & collection occupations jobs near colne, lan

Debt adviser and Web chatter

Citizens Advice Lancashire West -
Leyland

Quick apply

Job details

Permanent | Full-time
£25,049.60 - £26,141.40 an hour
8 days ago

Benefits

Free parking
Company pension

Qualifications

Multilingual
Customer service
Numeracy
Analysis skills
Organisational skills
IT
Financial services
Communication skills

Full job description

About the Role

Are you passionate about helping people and using your communication, IT and

customer service skills to make a difference? Do you want to work as part of a

supportive team helping people to manage debt problems and improve their financial

wellbeing?

We are looking for a Debt Adviser to join our National Debt Advice Team. In this role,

you will provide information, advice and support to clients through telephone, email

and web chat channels.

Full training will be provided, giving you the opportunity to develop your skills and

progress within the service. You will also have opportunities to specialise in areas such

as one-off debt advice and web chat advice, allowing you to further develop your career

as a debt adviser.

Key Responsibilities

● Conduct assessments of clients’ financial situations, including income,

expenditure, debts, and assets.

● Provide information and advice to empower clients to take appropriate action on

their own behalf, including signposting to other agencies where necessary.

● Deliver impartial and accurate advice on debt solutions and budgeting

● Develop individual action plans with clients to help them manage and resolve

their debt problems effectively.

● Maintain accurate and confidential records in accordance with organisational

policies and data protection regulations.

● Use IT systems effectively to support case management, communication, and

reporting requirements.

● Keep up to date with relevant legislation, case law, policies, and procedures

relating to money advice, and participate in ongoing training and professional

development.

● Meet performance targets and comply with professional and regulatory

standards set by the organisation and accrediting bodies.

● Collaborate with colleagues, supervisors, and external partners to ensure clients

receive coordinated and comprehensive support.

What We’re Looking For - Essential Skills & Attributes:

● Strong Communication Skills: Ability to communicate effectively, both verbally

and in writing, with a wide range of people and organisations.

● Empathy and Emotional Intelligence: Demonstrates understanding, patience,

and respect when supporting clients in challenging circumstances.

● Analytical Skills: Strong numeracy skills to assess financial information, and

develop appropriate solutions.

● Problem-Solving Ability: Identifies practical and achievable options for resolving

debt and financial challenges.

● Organisational Skills: Prioritising workloads and meet targets.

● Confidentiality and Integrity: Handles sensitive client information with

professionalism and discretion.

● Adaptability: Responds flexibly to changes in legislation, organisational

procedures, and Citizens Advice requirements.

● Teamwork and Independence: Works effectively and collaboratively as part of a

team, while also demonstrating the ability to work independently and follow

agreed procedures.

● Commitment to Equality, Fairness, and Inclusion: Ensures all clients are

treated with dignity, respect, and without discrimination.

● Understanding of Data Protection and GDPR: Applies the principles of the

Data Protection Act and UK GDPR to safeguard client information.

Desirable Experience:

● Previous Experience in Advice or Support Roles: Experience providing debt,

welfare, financial, or general advice to clients.

● Experience Working with Vulnerable Clients: Supporting individuals with

complex needs, including those experiencing mental health challenges, domestic

abuse, or financial hardship.

● Knowledge of Debt Solutions and Financial Services: Familiarity with options

such as Debt Relief Orders, Individual Voluntary Arrangements, bankruptcy, or

budgeting support.

● Multilingual Skills: Ability to communicate effectively in additional languages to

support a diverse client base.

Benefits:

● Full training to become a Debt Adviser, with progression into specialist

qualifications available.

● 21 days holiday plus bank holidays, birthday leave, and paid Christmas closedown.

● 8% employer pension contribution (plus salary sacrifice NI benefit).

● Long service leave after 4 years.

● Free parking and a supportive, development-focused team culture.

To apply please email your CV and covering email to explain how your skillset meets the needs of the role to [email protected]

Interviews will be held on 4,5,6 August at Civic Centre, Leyland.

We reserve the right to withdraw this advert as soon as suitable candidates are found.

Pay: £25,049.60-£26,141.40 per hour

Work Location: In person

Quick apply

Refine Your Search

debt relief & collection occupations jobs in colne, lan

Debt adviser and Web chatter

Debt Caseworker Trainee - National Helpline

Credit Management Adviser

Debt Recovery Controller

Collections Customer Service Advisor

Customer Banking Agent

Billing Customer Service Advisor

Administrator

Legal Recoveries Controller

Collections Agent - no evenings/weekends!

Senior Credit Controller

Television Licence Field Officer

Field Agent / Warrant Officer - 3 Month Fixed Term Contract

Collections Specialist

Subscriptions Specialist

Income Officer

Collections & Recovery Specialist

Credit Control Team Leader

Money Advice Support Officer

Credit Control Assistant - 12 Months FTC

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