developer Work, Jobs in colne, lan (with Salaries)

Software Support Engineer - SQL
Giacom —Nelson
- £28,000 a year
- SQL
- IT
- Communication skills
- Annual leave
Quick apply
14d
Software Engineer
Parkingeye Limited —Coppull
- £45,000 - £55,000 a year
- Full-time
- Azure
- DevOps
- JavaScript
Quick apply
Oracle Developer
Expleo —Preston
- Azure
- Oracle
- Computer Science
Summer Internship – Software Developer
TPP —Leeds
- £2,500 a month
- Seasonal
- Internship
Lead Developer
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Azure
- JavaScript
- APIs
- Employee assistance programme
Quick apply
Software Developer
mydentist —Radcliffe
- Full-time
- Hybrid work
- Azure
- AWS
- Software development
- Free parking
- Employee assistance programme
Quick apply
7d
Senior React Native Developer
Action Prompt Ltd —Leeds
- £45,000 - £60,000 a year
- Full-time
- JavaScript
- In-person
- Free parking
- Flexible schedule
Quick apply
14d
PowerBI Developer
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Data analysis skills
- Employee assistance programme
Quick apply
Web Developer
SUMA INFOTECH LTD —Leeds
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- Java
Quick apply
Junior PHP Developer
Serif Systems Ltd —Leeds
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- JavaScript
- APIs
- Linux
- Free parking
Quick apply
9d
Graduate Software Developer
TPP —Leeds
- From £60,000 a year
- No experience needed
Software Developer
Expleo —Manchester
- Engineering
- C++
- Bachelor's degree
.Net Developer
Nationwide Platforms —Leeds
- Azure
- Computer Science
- Analysis skills
- Annual leave
- Employee discount
Test Automation Engineer (Technical/R&D Department)
Protec Fire Detection —Nelson
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Web Developer
Oblige IT —Bolton
- Organisational skills
- APIs
- HTML
Full Stack Developer
Smart Business Link Limited —Morley
- £37,000 - £40,000 a year
- Full-time
- Microsoft Access
- Azure
- DevOps
- Free parking
- Flexitime
Quick apply
Senior PHP Developer (India)
V.A.C Media —Keighley
- AWS
- JavaScript
- APIs
Junior Cloud Engineer
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Azure
- DevOps
- English
- Employee assistance programme
Quick apply
Mid-Level C# Developer - Bolton
Bauer Media Outdoor —Bolton
- Full-time
- DevOps
- C++
- Scripting
- Free parking
Quick apply
.NET Web Developer
Fisher Educational Ltd —Bolton
- £28,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- JavaScript
- Flexible schedule
Quick apply
16h

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Software Support Engineer - SQL

Giacom -
Nelson

Quick apply

Job details

£28,000 a year
14 days ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft SQL Server
SQL
SQL Server Management Studio
IT
Communication skills

Full job description

Supporting a UK-wide network of over 5,000 local, expert technology providers, Giacom makes it really simple for technology resellers and MSPs to access everything they need to create brilliant technology solutions for UK businesses.

Giacom’s market-leading platform, Cloud Market, provides one place where partners can procure and manage comms, cloud, hardware and IT products and services, from the world’s leading vendors and service providers.

The Software Support Engineer plays a key role in delivering exceptional customer service to our partners by providing timely, effective, and knowledgeable technical and procedural assistance.

This role is responsible for managing and resolving support cases submitted through Zendesk, as well as via phone, email, and live chat. Acting as the first point of contact for partners, the Software Support Engineer ensures that software related issues are accurately diagnosed, resolved, or escalated to the appropriate team maintaining a high standard of communication and professionalism throughout.

What you'll be doing

Act as a trusted representative of the Support team promoting collaboration and knowledge sharing across the business.
Provide timely and effective technical and procedural support to partners through Zendesk, phones, emails, and live chat channels.
Take ownership of support cases ensuring accurate diagnosis, resolution, or escalation within agreed SLA’s (Service Level Agreements)
Maintain strong and professional communication with partners to ensure a positive and consistent support experience.

Skills, Qualifications, and Experience

Strong understanding of SQL. Including writing and troubleshooting queries.
Experience using Microsoft SQL Server Management Studio (SSMS).
Proven ability to diagnose and resolve software and system issues.
Excellent Communication skills with the ability to explain technical information clearly to both technical and non technical users.
Must be able to prioritise and manage multiple incidents or requests in a fast paced setting.

What's in it for you?

Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation

Quick apply

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