Hotel front office manager Work, Jobs in Congresbury, Som (with Salaries)

Casual Front Office Associate
Marriott Cardiff —Cardiff
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Assistant Front Office Manager
Marriott Cardiff —Cardiff
- Full-time
- Hotel
- Front desk
Quick apply
7d
Front Office Supervisor (Full Time)
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Weekend availability
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
2d
Assistant FOH Manager
Marriott Bristol Royal —Bristol
- £29,500 - £31,000 a year
- Full-time
- Hotel
- Human resources
- Front desk
- Free parking
- Employee discount
Quick apply
Front Office Manager
HandPickedHotels —Bath
- £38,000 a year
- Weekend availability
- Hotel
- Front desk
- Training & development
- Free parking
- Employee assistance programme
Reception Supervisor
Hotel Indigo Bath —Bath
- £30,000 a year
- Full-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
2d
Transient Co-ordinator (Front Desk) Full Time
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Weekend availability
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Front Office Supervisor
The Celtic Collection —Cardiff
- £12.98 an hour
- Full-time
- Hotel
- Front desk
- Training & development
- Employee discount
Duty Manager 4 on 4 off
Apex Hotels Ltd —Bath
- £15.10 an hour
- Full-time
- Customer service
- Hotel
- Team management
- Employee assistance programme
- Employee discount
Quick apply
6d
Guest Service Manager
Almondsbury Inn & Lounge —Bristol
- £13.45 an hour
- Full-time
- Hotel
- Team management
- Front desk
- Employee assistance programme
Quick apply
Receptionist
DoubleTree by Hilton Bath —Bath
- £12.71 an hour
- Full-time
- Hotel
- Front desk
- Employee discount
- Flexible schedule
Quick apply
Night Manager - Coldra Court
The Celtic Collection —Newport
- £30,900 a year
- Full-time
- Hotel
- Front desk
- Cash handling
- Employee discount
Rooms Allocation Coordinator
The Celtic Collection —Newport
- £12.72 an hour
- Full-time
- Computer literacy
- Hotel
- Organisational skills
- Employee discount
Night Supervisor
Parade Hotel Bath —Bath
- £29,500 - £30,000 a year
- Weekend availability
- Hotel
- Front desk
- In-person
- Employee assistance programme
- Referral programme
Quick apply
12d
Bar Manager
Poacher Portishead —Bristol
- £14.50 an hour
- Full-time
- Bar
- Sales
- Customer service
- Free parking
- Flexible schedule
Quick apply
13d
Guest Service Assistant - Nights
Almondsbury Inn & Lounge —Bristol
- £13.25 an hour
- Part-time
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
Quick apply
Night Duty Manager
Valor Hospitality —Bristol
- £13.21 an hour
- Full-time
- Hotel
- Team management
- Leadership
Quick apply
13d

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Front Office Supervisor (Full Time)
Delta Hotels by Marriott St Pierre Country Club —Chepstow
To prepare for each shift before the shift begins by conducting a proper handover, briefing of associates and going through the daily business plan – room…
Quick apply
2d
Front of House Assistant
Veale Wasbrough Vizards —Bristol
You'll also support the hosting of events by greeting guests, assisting with IT queries, and ensuring everything runs smoothly from start to finish.
6d

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Casual Front Office Associate

Marriott Cardiff
Cardiff

Quick apply

Job details

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Guest check-in and check-out
Guest relations
Internal department liaison
Complaint handling
Staff training
Front desk
Hotel front office operations

Full job description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

Free Meals on Duty: Enjoy complimentary meals while at work.
Uniform Provided: A professional uniform is supplied for all employees.
Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
Pension Scheme: Participation in The People’s Pension.
Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities: Here's what your journey with us entails:

Welcome and assist guests with check-in/check-out procedures, ensuring a smooth and pleasant experience.
Address guest inquiries and concerns promptly and professionally, providing accurate information and solutions.
Coordinate with other departments to ensure guest requests are fulfilled efficiently.
Maintain a high level of customer service by anticipating guest needs and exceeding their expectations.
Handle guest complaints with empathy and resolve issues to their satisfaction.
Promote hotel services and amenities to enhance guest experience and drive revenue.
Ensure compliance with hotel policies and procedures, maintaining a safe and secure environment.
Monitor guest feedback and implement improvements based on their suggestions.
Assist in training new staff on guest service standards and procedures.
Maintain accurate records of guest interactions and transactions.

Safety and Company Policies:

Follow all company and safety and security policies and procedures.
Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
Complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Communicate with others using clear and professional language.
Develop and maintain positive working relationships with others.
Support the team to reach common goals.
Listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications:

Related Work Experience: At least 1 year of related work experience in a customer service role.
Supervisory Experience: None required.
License or Certification: None required.

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!

INDFOH

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Refine Your Search

hotel front office manager jobs in congresbury, som

Casual Front Office Associate

Assistant Front Office Manager

Front Office Supervisor (Full Time)

Assistant FOH Manager

Front Office Manager

Reception Supervisor

Transient Co-ordinator (Front Desk) Full Time

Front Office Supervisor

Duty Manager 4 on 4 off

Guest Service Manager

Receptionist

Night Manager - Coldra Court

Rooms Allocation Coordinator

Night Supervisor

Bar Manager

Guest Service Assistant - Nights

Night Duty Manager

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