Learning support Work, Jobs in Conwy, Wls (with Salaries)

People's Experience Officer
Betsi Cadwaladr University Health Board —Bangor
- £32,557 - £39,631 a year
- Full-time
- No degree
- Travel
2d
Inclusive Behavioural Support Worker x3
Conwy County Borough Council —Colwyn Bay
- £22,476 - £26,403 a year
- Weekend availability
- Hybrid work
16h
Support Worker Learning Disabilities
Cartref Ni —Llandudno
- £13.45 - £14.50 an hour
- Overtime
- In-person
- Care plans
- Paid training
- Sick pay
Quick apply
1d
Financial Services Administrator / Client Manager
Beardmore and Company Ltd —Llandudno
- £30,000 - £36,000 a year
- Full-time
- Financial services
- In-person
- Communication skills
Quick apply
3d
Support Worker - Full Time - 2:4 Shift Pattern including sleeps
Crystal Care Solutions Ltd —Colwyn Bay
- £27,300.00 - £35,725.96 a year
- Weekend availability
- Microsoft Word
- Childcare
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
7d
Workshop Controller (North Wales)
The Halliwell Jones Group —Llandudno Junction
- £36,160 a year
- Weekend availability
- Customer service
- Microsoft Office
- In-person
Quick apply
1d
Professional Placements Administrator (Maternity Cover)
Bangor University —Bangor
- £26,942 - £29,959 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
8d
Teacher (training as a Primary Teacher) - Ysgol Awel y Mynydd
Conwy County Borough Council —Llandudno
- £22,685 - £25,322 a year
- Full-time
- University
- Education
- Bachelor's degree
10d
Care Assistant
Calon Lan Community Care —Llandudno
- £14.10 - £14.90 an hour
- Weekend availability
- No experience needed
- Organisational skills
- Care plans
- Paid training
- Annual leave
Quick apply
2d
Dietetic Family Support Worker (Assistant Practitioner)
Betsi Cadwaladr University Health Board —Llangefni
- £28,819 - £31,626 a year
- Part-time
- Microsoft Powerpoint
- Cooking
- English
11d
Children Missing Education Officer
Gwynedd Council —Caernarfon
- £31,300 - £33,123 a year
- Temporary
- Data analysis skills
- English
- IT
11d
Business Support/Client Care Administrator
Rape and Sexual Abuse Support Centre North Wales —Bangor
- From £13.40 an hour
- Part-time
- Administrative experience
- Travel
- IT
- Free parking
- Annual leave
Quick apply
Manufacturing Engineer (Full Time)
International Safety Components Ltd —Bangor
- Full-time
- AutoCAD
- Microsoft Excel
- Engineering
Quick apply
2d
Foundation Learning Class Teacher - Ysgol Swn y Don
Conwy County Borough Council —Colwyn Bay
- Full-time
- Classroom experience
- Communication skills
- School
1d
Senior Manager – Secondary Sector, Supporting School Improvements
Cyngor Sir Ynys Môn / Isle of Anglesey County Council —Llangefni
- £69,598 - £73,609 a year
- Full-time
- School
7d
Team Member
Pizza Hut —Llandudno Junction
- £12.71 an hour
- Full-time
- Customer service
- Restaurant
- Annual leave
- Employee assistance programme
Quick apply
Land Rover Service Advisor
Sytner Land Rover Conwy —Conwy
- Weekend availability
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
PA/SUpport worker
The Rowan Organisation —Conwy
- £14.80 an hour
- Part-time
- Annual leave
Quick apply
4d
Support Worker
Cera Care —Rhôs-on-Sea
- £12.00 - £13.45 an hour
- No experience needed
- Employee assistance programme
- Employee discount
Gweithiwr Cefnogol / Support Worker
Seren Ffestiniog Cyf —Penrhyndeudraeth
- From £13.47 an hour
- Part-time
- English
- In-person
- Care plans
- Employee discount
Quick apply
14d

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People's Experience Officer

Betsi Cadwaladr University Health Board -
Bangor

Apply Now

Job details

Full-time
£32,557 - £39,631 a year
2 days ago

Qualifications

Welsh

Full job description

We are seeking to appoint a People’s Experience Service (PES) Officer to join the People’s Experience Team.

Based in Ysbyty Gwynedd, you will work flexibly to provide service support to deliver on the NHS Wales People’s Experience Framework (2025) across the Health Board.

The successful candidate will be expected to participate in the co-ordination and delivery of engagement and communication activities, as defined in the PES Officer job role. The post holder will attend primary, secondary and community settings across the Health Board to engage with patients, carers and staff and lead on the delivery of capturing feedback through various methods, including Care 2 Share interviews and storytelling to ensure people can provide feedback or share concerns regarding their health care experiences.

The PES Officer will report to the People’s Experience Manager and work closely with the People’s Enquiry Resolution Service / Complaints team to e nsure that feedback is welcomed and acted on as part of the everyday business of the Health Board.

We are looking for someone who is enthusiastic, self-motivated, sensitive and tactful; educated to degree level (or equivalent experience) and have experience in dealing with patients / carers / members of the public in what can be difficult or challenging situations.

This post is Welsh Essential and travel is required across North Wales.

The main responsibilities of the post are:
To work as part of the People’s Experience Team to support the delivery of the People’s Experience Strategy to ensure that patients, carers and relatives are given every opportunity to provide feedback on their experience to support service learning and improvement.
To work in collaboration with services on improvement actions and priority projects as identified in local service area action plans and outlined in the NHS Wales People’s Experience Framework (2025).
To actively network, build and maintain good relationships with management teams, clinical staff and non-clinical staff across the Health Board, including partner organisations and the third sector.
To represent the People’s Experience Team at key internal and external meetings.

The post holder will:
Work closely with services to provide feedback on what matters to our patients, carers and relatives and work with them to improve and shape services accordingly to improve overall experiences.

Use tact and persuasion skills to communicate sensitive or contentious information to Health Board staff and key stakeholders.

Design communication materials including information leaflets, presentations and reports for internal and external use.

Establish systems and processes to effectively manage and record all activity with services, patients, carers or relatives to ensure that this can be used in a format to report against.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Apply Now

Refine Your Search

learning support jobs in conwy, wls

People's Experience Officer

Inclusive Behavioural Support Worker x3

Support Worker Learning Disabilities

Financial Services Administrator / Client Manager

Support Worker - Full Time - 2:4 Shift Pattern including sleeps

Workshop Controller (North Wales)

Professional Placements Administrator (Maternity Cover)

Teacher (training as a Primary Teacher) - Ysgol Awel y Mynydd

Care Assistant

Dietetic Family Support Worker (Assistant Practitioner)

Children Missing Education Officer

Business Support/Client Care Administrator

Manufacturing Engineer (Full Time)

Foundation Learning Class Teacher - Ysgol Swn y Don

Senior Manager – Secondary Sector, Supporting School Improvements

Team Member

Land Rover Service Advisor

PA/SUpport worker

Support Worker

Gweithiwr Cefnogol / Support Worker

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