Electrical contracts manager Work, Jobs in Cosham, Ham (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Installer – Fire Rated Cable Transit & Penetration Sealing Systems (Naval Projects)
CSD Technical Services —Portsmouth
- £35,000 - £40,000 a year
- Overtime
- Construction experience
- Hand tools
- Mechanical knowledge
Quick apply
Pipelines Assistant Project Manager - Havant Thicket
Portsmouth Water —Havant
- £49,641 - £61,242 a year
- Microsoft Powerpoint
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Head of Operations
City of Portsmouth College —Portsmouth
- £66,627.59 a year
- Full-time
- English
- Microsoft Office
- Travel
- Free parking
- Annual leave
Quick apply
3d
Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
2d
Maintenance Manager
Grand Hotel Excelsior UK —Droxford
- £35,000 - £40,000 a year
- Full-time
- Hospitality
- Maintenance
- Travel
Quick apply
14d
Senior Electrical Design Manager
KBS Maritime Ltd —Portsmouth
- £55,000 - £65,000 a year
- Full-time
- Engineering
- Mentoring
- Electrical Engineering
- Free parking
- Employee discount
Lead Maintenance Operative
Unite Students —Southsea
- £30,000 a year
- Hospitality
- Maintenance
- Plumbing
- Annual leave
- Employee assistance programme
10d
Maintenance Manager
Manor Adventure —Bembridge
- £16 an hour
- Weekend availability
- Microsoft Outlook
- Maintenance
- In-person
- Free parking
Quick apply
8d
Hard Services Manager – Hursley
Apleona —Southampton
- £55,000 - £58,000 a year
- Monday to Friday
- Management
- Maintenance
- Travel
- Employee discount
14d
Building Services Engineer
Serco Group —Bordon
- Full-time
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Senior MEP Site Manager
Kier Group —Portsmouth
- Full-time
3d
HR Advisor
Meon Health Practice —Fareham
- £15.50 - £16.28 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Quick apply
11d
Electrical Supervisor
Emcor —Eastleigh
- Up to £48,000 a year
- Full-time
- Travel
- Employee assistance programme
- Referral programme
Quick apply
Electrical Engineering Lead
Flotech —Chichester
- Full-time
- AutoCAD
- Engineering
- Travel
Quick apply
Mobile Working Electrical Supervisor
Mountjoy —Portsmouth
- £47,025 a year
- Full-time
- Maintenance
- Supervising experience
- Driving
Assistant Quantity Surveyor
J&B Hopkins —Fareham
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Life insurance
Quick apply
9d
Maintenance Assistant
Equans —Portsmouth
- £27,000 - £28,500 a year
- Weekend availability
- Maintenance
- IT
- Annual leave
- Employee assistance programme
10h
Care Home Maintenance Operative & Driver - Borgnor Regis, Worthing and New Milton
Allied Care —Bognor Regis
- From £12.72 an hour
- Full-time
- Maintenance
- Travel
- Care plans
- Paid training
- Referral programme
Quick apply
EC&I Technician
Flotech —Chichester
- Full-time
- AutoCAD
- Bachelor's degree
- Travel
Quick apply

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Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction experience
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

electrical contracts manager jobs in cosham, ham

Resident Liaison Officer - Social Housing

Installer – Fire Rated Cable Transit & Penetration Sealing Systems (Naval Projects)

Pipelines Assistant Project Manager - Havant Thicket

Head of Operations

Resident Liaison Officer - Social Housing

Maintenance Manager

Senior Electrical Design Manager

Lead Maintenance Operative

Maintenance Manager

Hard Services Manager – Hursley

Building Services Engineer

Senior MEP Site Manager

HR Advisor

Electrical Supervisor

Electrical Engineering Lead

Mobile Working Electrical Supervisor

Assistant Quantity Surveyor

Maintenance Assistant

Care Home Maintenance Operative & Driver - Borgnor Regis, Worthing and New Milton

EC&I Technician

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