Client services Work, Jobs in Cottingham, Ery (with Salaries)

Client Service Advisor
KCOM —Kingston upon Hull
- £25,662 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
11d
Service Advisor
Hatfields —Kingston upon Hull
- £32,000 a year
- Monday to Friday
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
Customer Service Advisor
Gemini Worktops —York
- Up to £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
5d
Employment Specialist (Individual Placement and Support)
Change Grow Live —Kingston upon Hull
- £30,268.05 - £32,802.41 a year
- Project management
- Team management
- No degree
- Employee discount
- Referral programme
12d
Business Development Executive - Corporate Sports and Event hospitality
VIP Matchdays Ltd —Brough
- £26,000 - £28,000 a year
- Weekend availability
- CRM software
- Hospitality
- Sales
- Free parking
Quick apply
12d
Business Admin
Adept Systems (HULL) Ltd —Kingston upon Hull
- £26,437 a year
- Full-time
- Maintenance
- Microsoft Office
- Administrative experience
Quick apply
8d
Client Care Assistant
Medivet Group Ltd —North Ferriby
- Full-time
- Front desk
- Annual leave
- Employee discount
Part-Time Wedding & Events Coordinator (min 3 days per week)
Thicket Priory Ltd —York
- From £30,000 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
Quick apply
13d
Food and Wellbeing Trainer
Case Training —Kingston upon Hull
- Up to £30,159 a year
- Full-time
- Hospitality
- Food service
- Organisational skills
- Sick pay
Quick apply
Client Care Advisor
Vets for Pets —Kingston upon Hull
- £12.71 an hour
- Part-time
- Computer literacy
- Employee discount
21h
Night Care Assistant - Harrison Park - Extra Care
Valley Care Extra Care Hull (Harrison Park) —Kingston upon Hull
- £12.71 an hour
- Temporary
- No experience needed
- In-person
- Paid training
- Annual leave
Quick apply
The Cart Shed Food & Beverage Assistant
The Cart Shed Catering —Beverley
- £12.70 - £12.80 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
Quick apply
14d
Customer Service Advisor
Vizion Network Limited —Kingston upon Hull
- £26,234 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Annual leave
7d
Van Delivery Driver - £130.30/day - No Van Cost
Dunk Distribution Ltd. —North Ferriby
- £781.80 - £889.80 a week
- Part-time
- English
- In-person
- Paid training
- Referral programme
Quick apply
17h
Operations Administrator
International Bulk Liquids (Storage and transport) Limited —Kingston upon Hull
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
4h
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Cottingham
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Legal Support Assistant
Humber Law —Beverley
- £24,420.00 - £35,883.76 a year
- Full-time
- Administrative experience
- In-person
Quick apply
7d
Lecturer - Core Skills
Linkage Community Trust Ltd —Grimsby
- £28,628 - £32,709 a year
- Full-time
- English
- Education
- Presentation skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Service Coordinator
Autism Plus —Kingston upon Hull
- £27,280.50 a year
- Full-time
- Microsoft Word
- Microsoft Access
- Microsoft Outlook
- Employee discount
- Referral programme
Accounts Manager
VAT Digital Limited —North Ferriby
- £33,000 - £40,000 a year
- Overtime
- Management
- English
- Microsoft Office
- Free parking
- Sick pay
Quick apply
5d

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client services jobs near cottingham, ery

Client Service Advisor

KCOM -
Kingston upon Hull

Apply Now

Job details

Permanent | Full-time
£25,662 a year
11 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
IT
Communication skills

Full job description

As a Client Services Advisor within KCOM Enterprise, you’ll be the first point of contact for our B2B and Wholesale customers, handling a variety of service-related queries, including billing, service relocations, complaints, and service breakdowns. Your role will be key in ensuring high levels of customer satisfaction by providing efficient query resolution and proactive customer support. You’ll also play an active role in identifying opportunities to enhance service delivery and customer retention.

Salary – £25,662 per annum, fixed

Location – Carr Lane, Hull, with hybrid working opportunity

Advert Closing Date – 24th July 2026

We may close the advert early if we receive strong interest, so don’t wait!

Interview Dates: To be confirmed after advert closing date

Key Responsibilities:

Provide first-line support to B2B and Wholesale customers, ensuring timely and efficient query resolution.
Manage and resolve customer complaints, acting as a point of escalation for service-related issues.
Support inbound and outbound customer contact via phone, email, and live chat.
Identify upsell opportunities and refer them to the KCOM Enterprise sales team.
Work closely with internal teams and key stakeholders to deliver positive customer outcomes.
Ensure compliance with regulatory standards, GDPR, and quality policies.
Contribute to maintaining high customer satisfaction and Net Promoter Scores (NPS).

Requirements:

Experience in a customer service or similar role.
Strong communication skills, both written and verbal.
Confident engaging with customers across multiple channels (phone, email, live chat).
IT literate, with working knowledge of Microsoft Word, Excel, and PowerPoint.
Ability to work independently and collaboratively within a team.
Passionate about delivering exceptional customer service.
Industry experience is desirable but not essential—full training will be provided.

Perks and Benefits:

28 days holidays plus bank holidays
Excellent Pension Scheme with generous employer contributions
Volunteering days
Life Assurance and Income Protection
Corporate Discount schemes
We support hybrid and remote working
A variety of health, wellbeing and lifestyle benefits to choose from

About Us

KCOM goes beyond broadband—for us it's about community, innovation, and commitment. Since 1904, we've been integral to Hull and East Yorkshire, delivering award-winning broadband services and being at the heart of our region. Join us in expanding our full-fibre network and connect more homes and businesses.

At KCOM, collaboration fuels our innovation, driving us to be the best and keep our customers seamlessly connected. We empower our customers to thrive in the digital age, and we're passionate about making a real difference in their lives.

Why Work with Us

The Power is all Yours

At KCOM, our dedication to our people mirrors our commitment to our customers. Immerse yourself in a workplace that values you as an individual, offering family-friendly policies and adaptable working arrangements.

Engage with us through employee forums, enjoy a wide range of on-site facilities, and a suite of services supporting colleagues from diverse backgrounds. Benefit from an employee assistance program, occupational health support, a variety of online wellbeing tools as well as our personal development learning platform.

Values are not just words for us – they are the foundation of our dynamic workplace. Grow with us, seize opportunities to progress, and unleash your potential in an environment designed to nurture your professional development.

Equal Opportunity Employer

We champion inclusivity for all, celebrating diversity through forums and DEI events. Join KCOM and thrive in a culture that values and nurtures your potential.

We are signed up to the Armed Forces Covenant and Disability Confident Scheme and we support local schools and colleges with mock interviews and careers advice.

No agency applications will be considered for this vacancy at this time.

Apply Now

Refine Your Search

client services jobs in cottingham, ery

Client Service Advisor

Service Advisor

Customer Service Advisor

Employment Specialist (Individual Placement and Support)

Business Development Executive - Corporate Sports and Event hospitality

Business Admin

Client Care Assistant

Part-Time Wedding & Events Coordinator (min 3 days per week)

Food and Wellbeing Trainer

Client Care Advisor

Night Care Assistant - Harrison Park - Extra Care

The Cart Shed Food & Beverage Assistant

Customer Service Advisor

Van Delivery Driver - £130.30/day - No Van Cost

Operations Administrator

JUNIOR SALES CONSULTANT

Legal Support Assistant

Lecturer - Core Skills

Service Coordinator

Accounts Manager

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