Head of customer experience Work, Jobs in Cottingham, Ery (with Salaries)

Team Leader- Credit Control- Bond International
Bond International —Pocklington
- £32,000 - £36,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
Quick apply
10d
Business Operations Coordinator
Fortify Safety Ltd —Cleethorpes
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Gym membership
Quick apply
14d
Divisional Head of Parts
Motus Vehicle Solutions —Kingston upon Hull
- Data analysis skills
- Leadership
- Employee assistance programme
Quick apply
Credit & Collections Officer
Bond International —Pocklington
- Up to £28,200 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
10d
Customer Delivery Driver
ASDA —Kingston upon Hull
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
14d
Sales Ledger Cash Clerk- Part Time (24 Hours per week)
Bond International —Pocklington
- £16,499 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
Telesales Account Manager
Bond International —Pocklington
- £28,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Free parking
Quick apply
Service Colleague (Express)
ASDA —Kingston upon Hull
- £13.10 - £15.64 an hour
- Part-time
- Employee assistance programme
- Employee discount
Head of Sector Sales - Defence
ARCO Limited —Kingston upon Hull
- Remote
- Leadership
- Employee assistance programme
- Employee discount
Call Centre Operator
Right Car —Kingston upon Hull
- Part-time
- Customer service
- Data entry
- In-person
Quick apply
4d
General Service Manager
JCT600 —Kingston upon Hull
- Full-time
- Management
- Leadership
- Communication skills
- Annual leave
- Referral programme
Quick apply
9d
Team Leader
ASDA —Kingston upon Hull
- £13.10 - £14.10 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
8d
SALES ADMINISTRATOR
Eddie Wright Car Supermarket —Scunthorpe
- From £30,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
Quick apply
11d
Level 3 Early Years Practitioners
BrightStart Day Nurseries —Kingston upon Hull
- £10.85 - £41,937.74 an hour
- Part-time
- Childcare
- In-person
Quick apply
11d
EXPERIENCE TEAM MEMBER
William's Den —North Cave
- Part-time
- Microsoft Office
- First Aid Certification
Learning and Development Specialist
A B Graphic International Limited —Carnaby
- Full-time
- Analysis skills
- Project management
- Leadership
Quick apply
Assistant Manager
Admiral Slots —Kingston upon Hull
- £28,875 a year
- Weekend availability
- Customer service
- Annual leave
Quick apply
Pharmacy Colleague
ASDA —Kingston upon Hull
- £13.10 an hour
- Part-time
- Computer skills
- Annual leave
- Employee assistance programme
1d
General Sales Manager
JCT600 —Kingston upon Hull
- Full-time
- Sales
- Analysis skills
- Leadership
- Annual leave
- Referral programme
Quick apply
9d
Head of Sales Effectivness (FTC)
Croda —Goole
- Remote
- Sales
- Driving
- Travel

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head of customer experience jobs near cottingham, ery

Team Leader- Credit Control- Bond International

Bond International -
Pocklington

Quick apply

Job details

Full-time
£32,000 - £36,000 a year
10 days ago

Benefits

Casual dress
On-site parking

Qualifications

Microsoft Excel
Management
Customer service
Accounting software
Xero
Administrative experience
Supervising experience
Data management
Team management
Accounting
QuickBooks
Phone etiquette

Full job description

R & R C Bond

Bond International is the largest independent tyre wholesaler and one of the fastest growing businesses in the UK, with our Head Office based in Pocklington.

We are looking for a Team Leader to Lead our Credit Controller team based at Head Office in Pocklington.

Hours:-

Monday – Friday Rota - 08.30am – 17.00pm, 09.30am– 17.30pm & 09.30am – 18.00pm

30 minutes for lunch

Contract: 40 hours per week

Salary £32,000-£36,000 per year (Dependant on experiance)

Job Description:

This role will involve working with the team to collect all monies owing to Bond wCrithin credit control policies and procedures to ensure that collection targets are met.

You must be able to maintain an efficient, knowledgeable and effective interface with customers, colleagues and external third parties at all times, resolve customer queries and collect payments within credit terms whilst maintaining and enhancing hard won customer relationships. Ensure that duties are carried out within set time limits whilst providing an excellent level of service to Bond customers and colleagues.

The Credit Control Team Leader’s duties include:

· Performing monthly 1:1’s

· Processing customers monthly direct debits (cover)

· Producing monthly statements for customers

· Reviewing debtor list

· Point of escalation for Credit Controllers

· Mentor current credit control team and improve ability levels through training and development

· Chasing debt by telephone and email and reducing debtor days

· Liaising with the Telesales team and accounts receivable teams to resolve outstanding queries

· Daily and month end reporting and account reconciliations

· Investigating and resolving queries relating to non-payment of invoices

· Any other Ad hoc duties

Requirements of the role:

· Previous supervisory experience is preferred but not essential

· A minimum of two years solid credit control experience

· This position would suit an individual who is used to working in a fast-paced environment

· A self-driven individual who is Target orientated

· You will have good Excel skills, a polite but tenacious telephone manner and good systems knowledge.

Note: The Company reserves the right to vary or amend the duties and responsibilities of the post holder at any time, after consultation with post holder, according to the needs of the Company’s business.

Job Type: Full-time

Pay: £32,000.00-£36,000.00 per year

Benefits:

Casual dress
On-site parking

Ability to commute/relocate:

Pocklington, East Riding of Yorkshire: reliably commute or plan to relocate before starting work (required)

Application question(s):

This does not include any remote working, please confirm you understand this before proceeding.

Experience:

Accounting: 1 year (preferred)
Administrative: 1 year (preferred)
Phone etiquette: 1 year (preferred)
Customer service: 1 year (required)
Team management: 1 year (required)
Credit control: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in cottingham, ery

Team Leader- Credit Control- Bond International

Business Operations Coordinator

Divisional Head of Parts

Credit & Collections Officer

Customer Delivery Driver

Sales Ledger Cash Clerk- Part Time (24 Hours per week)

Telesales Account Manager

Service Colleague (Express)

Head of Sector Sales - Defence

Call Centre Operator

General Service Manager

Team Leader

SALES ADMINISTRATOR

Level 3 Early Years Practitioners

EXPERIENCE TEAM MEMBER

Learning and Development Specialist

Assistant Manager

Pharmacy Colleague

General Sales Manager

Head of Sales Effectivness (FTC)

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