Customer support coordinator Work, Jobs in Coulsdon, Gtl (with Salaries)

Sales Coordinator
Light Style London Ltd —Croydon
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexitime
- Employee discount
Quick apply
8d
Senior Sales Coordinator
Just Pads Ltd —Leatherhead
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Partner Onboarding Coordinator
ELMOgroup —Horsham
- £32,000 - £34,000 a year
- Hybrid work
- Project management
- AI
- Negotiation
- Employee assistance programme
- Employee discount
Customer Service Coordinator
The HR Surgery —Thames Ditton
- £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Customer Service Coordinator
Dolby Vivisol —Crawley
- £24,880 a year
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
Customer Support Coordinator
Dolby Vivisol —Crawley
- £24,880 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Employee discount
Quick apply
8d
Experienced Customer Logistics Coordinator
Mail Boxes Etc —London
- Up to £28,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Employee discount
Quick apply
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- Hospitality
- Spanish
- Sales
Quick apply
Events and Admin coordinator - Fixed Term Contract
Lexington Catering —London
- £33,000 a year
- Overtime
- Customer service
- IT
- Communication skills
Quick apply
Business Administrator & Office Coordinator
Ram Peripherals Ltd —London
- From £26,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
6d
Office Coordinator (f/m/d)
EnBW UK Ltd —London
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
Customer Assistance Coordinator - Home Assistance 6 month FTC
Allianz —Croydon
- Weekend availability
- Customer service
- Organisational skills
- Financial services
- Annual leave
- Employee discount
Administration Coordinator
University College London Hospitals NHS Foundation Trust —London
- £34,186 - £37,389 a year
- Part-time
- Customer service
- Communication skills
4d
Evening Customer Service Coordinator
Dolby Vivisol —Crawley
- £24,880 a year
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Operational Change Coordinator
TIMES24 UK —Gatwick Airport
- £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Customer Coordinator
Advo Health —Royal Tunbridge Wells
- £24,851.23 a year
- Full-time
- Hybrid work
- Customer service
13d
Customer Service Coordinator
CEVALogistics —London
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Customer Experience Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Client Services Coordinator
RGH‑Global Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Organisational skills

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customer support coordinator jobs near coulsdon, gtl

Sales Coordinator

Light Style London Ltd
Croydon

Quick apply

Job details

Permanent | Graduate | Full-time
£30,000 - £35,000 a year
8 days ago

Benefits

Casual dress
Flexitime
Company pension
Employee discount
Sick pay

Qualifications

Microsoft Powerpoint
Microsoft Word
Sage
Microsoft Excel
Sales
Customer service
Sales administration
Microsoft Office
Administrative experience
Bachelor's degree
Organisational skills
Account management
Communication skills

Full job description

Lightstyle London has been supplying decorative lighting to businesses across the UK and EU for the past 25 years. We pride ourselves on delivering exceptional customer service and efficient order fulfilment. We are a small, energetic team with a friendly and supportive work environment.

We are currently looking for a reliable and motivated Sales Coordinator to join our team. This role would suit someone who is organised, proactive, and able to manage multiple tasks in a fast-paced environment. This is a varied role where you will process orders, manage customer relationships, attend trade exhibitions, and support a range of marketing activities. Excellent communication skills, strong attention to detail, and a customer-focused approach are essential. The successful candidate will be confident working with customers and colleagues, supporting the sales process from order placement through to dispatch. A positive, solution-oriented attitude and the ability to work well as part of a team are key to succeeding in this role.

Key Responsibilities

Act as the primary point of contact for UK customer sales enquiries.
Manage and process customer orders across the UK and Northern Ireland from multiple sales channels, including the company website, trade exhibitions, wholesale marketplace, email, and telephone.
Prioritise urgent orders to meet customer requirements.
Handle order amendments and customer requests promptly.
Coordinate back orders and keep customers informed of expected dispatch dates.
Prepare and send order and proforma confirmations
Follow up on outstanding proforma invoices.
Identify opportunities for repeat business and recommend complementary products.
Work closely with the director to monitor and allocate critical stock.
Create and maintain accurate customer and order records in Sage50.
Maintain accurate product availability and stock information on the wholesale marketplace.
Coordinate the transfer of complete and accurate customer orders to the warehouse for picking, packing, and dispatch.
Ensure orders have been invoiced correctly.
Monitor and report website ordering issues.
Monitor the accuracy of online product information.
Follow up website enquiries and sales leads.
Attend trade exhibitions, engage with visitors, promote the company's products, and take customer orders.
Build and maintain strong relationships with prospective and existing customers.
Ensure all exhibition equipment, displays, and materials are prepared and transported to trade exhibitions.
Ensure exhibition orders are accurately downloaded into SAGE, investigating and resolving any import issues promptly.
Follow up leads generated from exhibitions to convert opportunities into sales.
Conduct post-event follow-up with exhibition prospects and existing customers to strengthen relationships and maximise sales opportunities.
Produce weekly sales performance reports.
Provide support for marketing activities, including assisting with product photoshoots as required.
Coordinate catalogue requests.
Prepare and update price lists.
Manage and track samples.

About You

To be successful, you will have:

A proven background in sales, customer service, account management, or sales administration.
Excellent verbal and written communication skills, with the ability to build strong relationships with customers and colleagues.
A proactive, sales-focused approach with strong problem-solving skills.
Excellent organisational and administrative skills, with the ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.
Confidence communicating with customers by phone, email, and in person.
The ability to work both independently and collaboratively in a fast-paced environment.
The ability to work effectively under pressure and meet tight deadlines.
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
Experience using Sage50 (desirable).
Experience attending trade shows or exhibitions (desirable).
Knowledge of order processing and sales administration (desirable).
Previous experience in shipping coordination or administration (desirable).
A willingness to learn new skills and contribute positively to the team.

Personal Attributes

Self-motivated, collaborative, and proactive.
Commercially aware.
Professional and customer-focused.
Able to manage multiple priorities and adapt to changing demands.
Comfortable working in a small business environment.

What's on Offer

Competitive salary
Company pension.
Staff purchase scheme.
Opportunities for career progression and increased responsibility for the right candidate.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Flexitime
Sick pay

Education:

Bachelor's (required)

Work Location: In person

Quick apply

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