Support engineer Work, Jobs in Countesthorpe, Lec (with Salaries)

Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
Site Technician
BAM UK & Ireland —Leicester
- £13.50 an hour
- Monday to Friday
- Maintenance
- Driving
- IT
Service Desk Analyst
Leicestershire Partnership NHS Trust —Leicester
- £28,392 - £31,157 a year
6d
Intern
621 Druck Limited —Leicester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Control Systems Engineer
Shawpak —Derby
- Full-time
- Schematics
- System design
- Programmable logic controllers
- Free parking
- Flexitime
Quick apply
Installation Engineer
Salute Inc. —Nottingham
- Full-time
- Electrical experience
- Communication skills
- Mechanical knowledge
Quick apply
6d
Data Centre Infrastructure Engineer
North —Leicester
- 12 hour shift
- Microsoft Outlook
- Microsoft Office
- IT
- Employee assistance programme
Manufacturing Engineer - Metallising & Brazed Assembly
Morgan Advanced Materials —Rugby
- Full-time
- Engineering
- Continuous improvement
Electrical Maintenance Engineer
PepsiCo —Leicester
- £59,306.05 a year
- 12 hour shift
- Maintenance
- Mechanical knowledge
- Relocation assistance
- Employee discount
Assistant Traffic Engineer
Kier Group —Northampton
- Full-time
- AutoCAD
Production Planner (FTC 12 months)
Morgan Advanced Materials —Rugby
- Full-time
- Microsoft Excel
- ERP systems
- Communication skills
Powered Access Customer Support Engineer
Nationwide Platforms —Leicester
- £33,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Maintenance Operative
Industrial Refrigeration Services Limited —Leicester
- £12.71 - £13.13 an hour
- Overtime
- Maintenance
- English
- Electrical experience
- Profit sharing
- Annual leave
Quick apply
12h
Customer Care Champion - Dispatcher
Otis —Leicester
- Full-time
- Remote
- Communication skills
8d
Contract Data Engineer
AND Digital —Leicester
- Hybrid work
- Azure
- AI
- Communication skills
Quick apply
5d
Graduate Engineer +2
Gateley —Oakham
- Master's degree
- Bachelor's degree
- IT
- Annual leave
- Employee assistance programme
Gas Engineer
Serco Group —Leicester
- £38,971 a year
- Full-time
- Communication skills
- Employee assistance programme
IT Support Technician
Holovis International —Hinckley
- From £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Scripting
- Health & wellbeing programme
- Referral programme
Quick apply
11d
Quality Assurance Engineer
MCT Engineering Ltd —Daventry
- £35,000 - £45,000 a year
- Overtime
- In-person
- Employee discount
Quick apply
1d
Regional Support Engineer
RS Group —Nuneaton
- Management
- Customer service
- English
- Annual leave
- Employee assistance programme
7d

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Support Engineer - Mobile (Northamptonshire)

RM Education Limited -
Desborough

Apply Now

Job details

Permanent

Qualifications

Maintenance
ITIL
ServiceNow
IT
CompTIA A+
Time management

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband

Visit us here to find out more: www.rm.com/education

The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds.

We can offer you a competitive salary + Benefits

Last date to apply - 18/05/2026

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

Working as part of a wider onsite services IT team, the role provides opportunity for future progression and personal development for self-motivated employees looking to build their career in IT.

Your key responsibilities:

To be the customer face of RM, ensuring our customers receive great service.
To assist the service desk with the delivery of the IT managed support service.
Provide school-based users with technical assistance and report service issues in accordance with the service desk policies.

Have an understanding of the importance of safeguarding in education and take responsibility for safeguarding alongside other members of staff.

Experience:

Our ideal candidate would demonstrate the following behaviours.

Excellent Customer focus, problem solving and time management skills.
Excellent communication both verbally and written.
Punctual and able to prioritise own workload.
Able to diagnose and troubleshoot issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate.
Able to work well with remote teams and build strong working relationships.

Skills

Maintenance and support of Desktop & Mobile Devices including Laptops, Chromebooks and Tablets.
Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment.
Basic wired and wireless networking and troubleshooting
Image build and deploy tools – Microsoft and Apple devices
Basic Operational knowledge of Microsoft 365 and/or Google Workspace
Technical knowledge and experience equivalent to CompTIA A+ or similar.
A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage.

Apply Now

Refine Your Search

support engineer jobs in countesthorpe, lec

Support Engineer - Mobile (Northamptonshire)

Site Technician

Service Desk Analyst

Intern

Control Systems Engineer

Installation Engineer

Data Centre Infrastructure Engineer

Manufacturing Engineer - Metallising & Brazed Assembly

Electrical Maintenance Engineer

Assistant Traffic Engineer

Production Planner (FTC 12 months)

Powered Access Customer Support Engineer

Maintenance Operative

Customer Care Champion - Dispatcher

Contract Data Engineer

Graduate Engineer +2

Gas Engineer

IT Support Technician

Quality Assurance Engineer

Regional Support Engineer

I want to receive the latest job alerts for support engineer in countesthorpe, lec

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