client services occupations Work, Jobs in coventry, wmd (with Salaries)

Customer Care Administrator
Orbit Group —Coventry
- £25,422 - £30,506 a year
- Computer literacy
- IT
- Typing
19h
Customer Service Co-Ordinator
NP Aerospace Limited —Coventry
- £30,000 - £33,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
2d
Customer Service Co-Ordinator
NP Aerospace —Coventry
- £30,000 - £33,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
2d
Complaints Administrator
Extra Care —Coventry
- £18,535 - £30,888 a year
- Part-time
- Communication skills
- Annual leave
- Life insurance
1d
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Gym membership
Customer Liaison Officer
BDHT / Bromsgrove District Housing Trust —Bromsgrove
- £37,960.52 a year
- Full-time
- Microsoft Office
- IT
- Negotiation
- Free parking
- Annual leave
12d
Customer Account Specialist
Parker Hannifin Corporation —Coventry
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
2d
Client Manager
Warwick Nub News —Leamington Spa
- £34,000 - £40,000 a year
3d
Customer Service & Technical Support Coordinator
Brett Martin Daylight Systems —Coventry
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
19h
Customer Service Advisor
SunbeltRentals —Walsall Wood
- £29,724 a year
- Sales
- Customer service
- Computer literacy
Quick apply
8d
Membership Support (Candidate & Enrolment)
RICS —Birmingham
- Hybrid work
- Customer service
- Communication skills
- Annual leave
1d
Client Account Manager
Elemental Consulting Group —Coventry
- From £14 an hour
- Part-time
- English
- Microsoft Office
- Presentation skills
- Free parking
- Sick pay
Quick apply
8d
Complaints Coordinator
WORD360 Language Services —Birmingham
- £26,000 - £27,000 a year
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Gym membership
Client Executive
The Watches of Switzerland Group —Leicester
- In-person
- Communication skills
- Employee assistance programme
Aftersales Advisor
BCA —Birmingham
- £14.11 an hour
- Rotating shift
- Customer service
- Salesforce
- IT
- Employee assistance programme
- Employee discount
Quick apply
Voice of the Customer Executive - 12 month Secondment
Global Payments Ltd. —Leicester
- Customer service
Quick apply
9d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Client Support Administrator
APS Group Ltd —Whetstone
- £16,955.25 a year
- Part-time
- Microsoft Office
- In-person
- Communication skills
- Employee discount
- Referral programme
Quick apply
8d
Customer Success Representative – eShepherd
Gallagher Group —Birmingham
- Full-time
- Remote
- Communication skills
- Employee assistance programme
1d
Customer Service Specialist
Cummins Inc. —Redditch
- Bachelor's degree
- Communication skills
- Relocation assistance
14d

I want to receive the latest job alerts for client services occupations in coventry, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services occupations jobs near coventry, wmd

Customer Care Administrator

Orbit Group -
Coventry

Apply Now

Job details

Permanent
£25,422 - £30,506 a year
19 hours ago

Qualifications

Computer literacy
Numeracy
IT
Typing
Leadership
Communication skills

Full job description

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

The role

The Customer Care Administrator provides essential administrative and communication support to the Customer Care Team, ensuring customers in new build homes receive a responsive, professional and empathetic service throughout the defects and warranty period.

This role is part of Orbit Homes where you'll help us to build 5,700 new affordable homes by 2030 in a sustainable way.

What you'll achieve

The role is responsible for the accurate logging, coordination and tracking of post-handover defects, arranging contractor appointments, maintaining customer and defect records, and supporting effective communication between customers, contractors, site teams and internal departments. The post holder plays a key role in managing customer expectations and ensuring issues are progressed and resolved within agreed timescales.

Act as a first point of contact for customers reporting defects via telephone, email and internal systems respond to customer enquiries in a timely, professional and empathetic manner
Escalate complex or unresolved issues to Customer Care Coordinators or the Head of Customer Care as appropriate
Monitor and maintain defects through the developer liability and warranty periods, ensuring information is up to date and responsibilities are clearly recorded
Liaise with contractors and suppliers to arrange inspections and remedial works
Coordinate customer appointments and access arrangements, working closely with site teams where required
Monitor contractor attendance, progress and completion updates, ensuring systems are kept current

What you'll bring

Essential skills

High level of computer literacy including speed and accuracy of typing
Excellent literacy and numeracy skills
Ability to interpret data and produce summary reports
Excellent team working and communication skills
Competent IT skills especially in Excel and Teams
Excellent interpersonal skills and ability to develop constructive, positive relationships

Desirable skills

Use of CRM system/use of D365
Experience in a New Build/Developer environment

Why Orbit?

Choosing us means being rewarded in every sense.

Here’s what you can expect to enjoy with us.

A rewarding experience that works for you

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

A place to progress

From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.

For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

A purpose to feel proud of

We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people.

Read more about the values and purpose that drive us on our careers website.

How we hire

We aim to make our hiring process simple and fair:

Online application
Interview(s)
Decision and offer

We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Apply Now

Refine Your Search

client services occupations jobs in coventry, wmd

Customer Care Administrator

Customer Service Co-Ordinator

Customer Service Co-Ordinator

Complaints Administrator

Helpdesk Coordinator - FTC 12 months

Customer Liaison Officer

Customer Account Specialist

Client Manager

Customer Service & Technical Support Coordinator

Customer Service Advisor

Membership Support (Candidate & Enrolment)

Client Account Manager

Complaints Coordinator

Client Executive

Aftersales Advisor

Voice of the Customer Executive - 12 month Secondment

Customer Relationship Manager

Client Support Administrator

Customer Success Representative – eShepherd

Customer Service Specialist

I want to receive the latest job alerts for client services occupations in coventry, wmd

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected