Retentions advisor Work, Jobs in Coventry, Wmd (with Salaries)

Contact Centre/Sales Advisor
Camping and Caravanning Club —Coventry
- £25,687.70 a year
- Overtime
- Hybrid work
- Sales
- Communication skills
- Time management
- Annual leave
- Work from home
Quick apply
Customer Retentions Specialist
Paul Rigby Group —Birmingham
- £28,089.10 - £32,000.00 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
Quick apply
Training Advisor
Coventry and Warwickshire Chamber Training —Coventry
- £27,500 - £30,000 a year
- Part-time
- Microsoft Excel
- Travel
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
14d
Sales Advisor
Zenco Legal —Leicester
- £25,000 - £37,000 a year
- Full-time
- Analysis skills
- In-person
- Leadership
Quick apply
5d
Account Manager ( Technology Leader/Visionary)
Target Integration —University of Warwick
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- ERP systems
- Leadership
- Communication skills
- Work from home
Quick apply
12d
Document Controller/Office Administrator
McDermott Civil & Engineering Ltd —Birmingham
- Full-time
- Master's degree
- IT
- Construction experience
- Free parking
Quick apply
Client Account Manager
Lorax Compliance Ltd —Rugby
- From £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Data analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Sales Specialist Lead - Modern Workplace (MDL & JML Services)
Cameo —Leicester
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- IT
- Free parking
Quick apply
12d
Customer Retention Advisor
PPL PRS —Leicester
- £25,482 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
5d
Supported Employment Advisor
Colebridge Trust —Birmingham
- £30,000 a year
- Full-time
- Microsoft Office
- No degree
- Travel
- Free parking
- Sick pay
Quick apply
Account Manager (Automotive Retail Software/SaaS)
Pinewood.AI —Solihull
- Full-time
- Hybrid work
- Sales
- Organisational skills
- AI
- Annual leave
- Employee assistance programme
Quick apply
SERVICE ADVISOR / RECEPTIONIST
Ron Brooks —Leicester
- From £29,000 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Mortgage Broker - Partner Advisor
The Mortgage Experts —Coventry
- £60,000 - £100,000 a year
- Remote
- Marketing
Quick apply
Environmental Compliance Advisor
Valpak ltd —Stratford-upon-Avon
- £26,800 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Annual leave
Reengagement Advisors
School of Coding —Birmingham
- £25,000 - £27,000 a year
- Part-time
- Google Suite
- Customer service
- Administrative experience
- Free parking
- Annual leave
Quick apply
HR & Payroll Advisor
FireGlass UK Ltd. —Oldbury
- Full-time
- Management
- Master's degree
- Bachelor's degree
HR Advisor
Bleckmann Logistics UK Ltd —Lutterworth
- £32,000 - £36,000 a year
- Full-time
- Travel
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
HR Manager
Taxpro —Birmingham
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Human resources
Quick apply
Employee Relations Advisor
Select Lifestyles —West Bromwich
- £38,000 - £40,000 a year
- Full-time
- Management
- Travel
- Human resources
Quick apply
5d
Employee Relations Advisor
Select Lifestyles Ltd —Sandwell
- £38,000 - £40,000 a year
- Full-time
- Management
- Travel
- Human resources
- Free parking
- Store discount
Quick apply
5d

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Contact Centre/Sales Advisor

Camping and Caravanning Club -
Coventry

Quick apply

Job details

Full-time
£25,687.70 a year

Benefits

Annual leave
Company pension
Work from home
Employee assistance programme
Employee discount

Qualifications

Sales
GCSE
Communication skills
Time management

Full job description

Service Centre Advisor

37.5 hours per week, working patterns available of Monday- Friday 09.30-17.30

plus 1 in 4 Saturdays 09.00-13.00 (Jan-Aug) contracted and paid as overtime

£25,687.70 per annum

The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring.

We are recruiting for a Service Centre Advisor. The successful candidate will play a key role in supporting the Service Centre Management Team by delivering outstanding customer service and high‑quality member communication across all channels. The position is focused on consistently meeting agreed KPIs and SLAs whilst maintaining a friendly, professional, and solutions‑driven approach. A core part of the role is to add value wherever possible, enhancing every interaction and contributing to the overall success and objectives of the Club.

Daily duties and responsibilities will include:

Champion the value of Club membership by confidently communicating its benefits and proactively engaging non‑members to drive membership growth.
Handle all member and non‑member bookings for Club Sites, aiming to convert every enquiry into a confirmed booking while offering attractive alternatives when first choice is not available, providing, at all times, sales through service.
Manage membership renewals efficiently, processing payments and ensuring a seamless, positive renewal experience for every member.
Conduct outbound calls to support retention, bookings management, and other targeted campaigns as directed by the Service Centre Management Team.
Be confident, and knowledgeable on all Club products and Services to be able to deliver exceptional service on all calls, both inbound and outbound.
To utilise skills of persuasion to encourage members to engage more with us or renew their membership.
Provide exceptional service on every call, combining friendliness with professionalism to deliver accurate information and build strong member relationships.
Consistently meet and exceed call‑handling KPIs, contributing to the overall performance and success of the Service Centre.
Drive customer satisfaction in line with Net Promoter Score expectations.
To recognise when levels of confidentiality are required and remain professional at all times, ensuring to meet with all relevant legislation including GDPR and payment processing.

We are looking for the following in applications:

GCSE’s or equivalent to include English and Maths
Competent with Microsoft packages
Experience of working within a busy customer environment or team
Experience of customer interactions, service and persuasive skills
Develop a good working knowledge, process understanding and time management
Excellent customer facing, relationship building and interpersonal skills
Excellent standard of verbal and written communication both internally and externally
Experience of sales through service and product knowledge

The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years.

We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve:

Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week (after probation period).

We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment.

We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply.

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

For this role, you must have evidence of the right to work in the UK.

Please upload your anonymised CV

Applications close : 31st July 2026

Quick apply

Refine Your Search

retentions advisor jobs in coventry, wmd

Contact Centre/Sales Advisor

Customer Retentions Specialist

Training Advisor

Sales Advisor

Account Manager ( Technology Leader/Visionary)

Document Controller/Office Administrator

Client Account Manager

Sales Specialist Lead - Modern Workplace (MDL & JML Services)

Customer Retention Advisor

Supported Employment Advisor

Account Manager (Automotive Retail Software/SaaS)

SERVICE ADVISOR / RECEPTIONIST

Mortgage Broker - Partner Advisor

Environmental Compliance Advisor

Reengagement Advisors

HR & Payroll Advisor

HR Advisor

HR Manager

Employee Relations Advisor

Employee Relations Advisor

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