Customer experience manager Work, Jobs in Coxhoe, Dur (with Salaries)

Customer Experience Advisor
believe housing —Seaham
- £27,073 - £28,426 a year
- Part-time
- In-person
- Free parking
- Store discount
Quick apply
Hotel Duty Manager - Ramside Hall Hotel
Ramside Hall Hotel —Durham
- Weekend availability
- Hotel
- Supervising experience
- Team management
Quick apply
Junior Account Manager
TEMLA LASER —Washington
- £28,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
Quick apply
Accounts and Returns Administrator
Ultralight Outdoor Gear Ltd —Billingham
- From £28,726 a year
- Full-time
- Microsoft Excel
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Sales Consultant
JT Dove Limited —Houghton le Spring
- Full-time
- Sales
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Service Manager
IWG —Newcastle upon Tyne
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
5d
Sales & Logistics Administrator
Devine Chemicals Ltd —Consett
- £30,000 - £38,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
Quick apply
13d
Management Trainee
SET THE PACE LIMITED —Middlesbrough
- From £26,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Free parking
Quick apply
Business Management Trainee
Alpha UK Projects Limited —Newcastle upon Tyne
- From £29,000 a year
- Full-time
- Microsoft Office
- Budgeting
- In-person
Quick apply
Senior Resource Planning Manager
Everflow —Peterlee
- £53,000 - £65,000 a year
- Full-time
- Hybrid work
- Analysis skills
- APIs
- AI
- Free parking
- Annual leave
7d
Warehouse Manager
NFS 360 Connect —Peterlee
- Full-time
- Continuous improvement
- Team management
- In-person
Quick apply
7d
Sales Team Manager
Auxillis —Peterlee
- £29,283 - £32,670 a year
- Training & development
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
18h
Team Manager - Operations
The Rudd Group —Wideopen
- £35,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Free parking
- Referral programme
Quick apply
11d
Asset Manager - Student Accommodation
loc8me —Durham
- £28,000 a year
- Temporary
- Organisational skills
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Experience Manager (Contact Centre)
Sopra Steria —Newcastle upon Tyne
- £33,000 a year
- Hybrid work
- Organisational skills
- Training & development
- Leadership
- Annual leave
1d
Head of Collections
Auxillis —Peterlee
- £75,000 a year
- Team management
- Travel
- Leadership
- Free parking
- Annual leave
Quick apply
Conference & Events Manager - Ramside Hall Hotel
Ramside Hall Hotel —Durham
- Full-time
- Hotel
- Team management
- Organisational skills
Quick apply
8d
Pub Manager / Bar Operator
Amber Taverns Ltd —Durham
- £35,000 - £40,000 a year
- Full-time
- Hospitality
- Bar
- Inventory control
Quick apply
8d
SPAR Kelloe - Supervisor
James Hall & Co Ltd —Kelloe
- Part-time
- Customer service
- Retail management
- Employee discount
- Life insurance
Quick apply
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- AI
- Communication skills
- Annual leave
Quick apply

I want to receive the latest job alerts for customer experience manager in coxhoe, dur

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Experience Advisor

believe housing -
Seaham

Quick apply

Job details

Permanent | Part-time
£27,073 - £28,426 a year

Benefits

Free parking
Casual dress
Store discount
Cycle to work scheme
Annual leave
Company pension
Company events
Employee discount
Sick pay
On-site parking

Qualifications

Staff training
Customer support
Customer interaction

Full job description

We’re on the lookout for a part time Customer Experience advisor to join the believe housing team (22.5 hrs per week).

We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.

A flexible approach that works for you

We’re a family‑friendly organisation, and we encourage everyone to ‘work the believe way’; keeping things simple, focusing on what matters and removing unnecessary tasks.

Your working arrangements will be flexible, based on the needs of the role, our customers and your preferences (agreed with your manager). Our offices are in Seaham and Bishop Auckland, and this role will require an on-site presence for part of the week.

About the role

Customer Experience Advisors will be responsible for providing first point of contact resolution to customers through all access channels for all enquiries and provide professional advice and assistance relating to the delivery of the organisation’s services.

You will be expected to be an effective member of the Customer Experience Team providing outstanding services direct to all customers in line with the vision and values of the organisation.

Your responsibilities will include:

· Respond to all types of customer enquiries and resolve wherever possible without referring to another team or person, taking ownership of the enquiry and taking a proactive and positive approach ensuring the delivery of an outstanding customer experience

· accurately complete all administration work in a timely manner and in accordance with policies and procedures

· validate customer information and update appropriate I.T. systems and records as required in a timely manner

· achieve personal KPI’s and effectively contribute to achievement of all team targets

· be flexible and open to a changing environment and embrace training and support to overcome obstacles to make sure your customer receives brilliant service

· contribute to the induction and training of new team members.

What’s on offer?

Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged.

Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work.

We offer a competitive salary of £27,073 – £28,426 pro rata per annum and:

· Up to 33 days annual leave pro rata, plus four volunteering days

· a competitive pension scheme

· access to our healthcare scheme

· flexible working that supports your wellbeing

· a positive, inclusive culture where growth and development are genuinely encouraged.

Apply now

If you share our values and believe you can bring something special to this role, then apply now. We’d love to hear from you.

If you wish to find out more about this opportunity contact Gary Lormor Customer Experience Manager at [email protected].

We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know.

· Closing date for applications is 11.59pm on Sunday 02 August 2026

· All applicants must go through our website.

· Interviews to be confirmed

Pay: £27,073.00-£28,426.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Sick pay
Store discount

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in coxhoe, dur

Customer Experience Advisor

Hotel Duty Manager - Ramside Hall Hotel

Junior Account Manager

Accounts and Returns Administrator

Sales Consultant

Customer Service Manager

Sales & Logistics Administrator

Management Trainee

Business Management Trainee

Senior Resource Planning Manager

Warehouse Manager

Sales Team Manager

Team Manager - Operations

Asset Manager - Student Accommodation

Customer Experience Manager (Contact Centre)

Head of Collections

Conference & Events Manager - Ramside Hall Hotel

Pub Manager / Bar Operator

SPAR Kelloe - Supervisor

Customer Success Manager

I want to receive the latest job alerts for customer experience manager in coxhoe, dur

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected