client advisor Work, Jobs in cranfield, bdf (with Salaries)

Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Customer Service/Office Administrator
Elegancy Blinds Limited —Milton Keynes
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Store discount
Quick apply
2h
Senior Service Desk Advisor
Willow Communications Limited —Northampton
- £32,000 - £35,000 a year
- Full-time
- In-person
- AI
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
8d
Client Advisor - Marsh Multinational
Marsh —Milton Keynes
- Full-time
- Hybrid work
- IT
In Custody Careers Adviser (CIAG)
Get Set UK 1 —Bedford
- £26,500 - £30,000 a year
- Gym membership
Quick apply
9h
Mortgage Advisor
The Mortgage Experts —Leighton Buzzard
- £60,000 - £100,000 a year
- Remote
Insurance Advisor
Howden Group Holdings —Northampton
- Full-time
- Hybrid work
- Employee discount
Trainee Business Development Executive (HF1341434)
Flourish —Milton Keynes
- £30,000 - £35,000 a year
- Full-time
Quick apply
3d
Cluster Manager
Get Set UK 1 —Bedford
- £35,000 - £38,000 a year
- Travel
- Leadership
Quick apply
Mortgage Broker - Partner Advisor
The Mortgage Experts —Northampton
- £60,000 - £100,000 a year
- Remote
- Marketing
L'Oréal Luxe Multi-Brands Beauty Advisor John Lewis Milton Keynes (15 Hours)
l'Oréal —Milton Keynes
- Part-time
- Merchandising
- Administrative experience
- Annual leave
- Referral programme
Quick apply
Family Worker
Cambridgeshire County Council —Saint Neots
- £31,537 - £36,363 a year
- Travel
- Communication skills
- School
- Annual leave
- Employee discount
14d
Vehicle Rental Sales Advisor
Longmarsh Ltd —Wellingborough
- £31,973.76 a year
- Full-time
- Bilingual
- Sales
- Administrative experience
Quick apply
8h
Property Lister
Connells Group —Woburn Sands
- Full-time
- Sales
- Organisational skills
- Communication skills
- Free parking
Quick apply
1d
Director - Crime & Intelligence - Retail & Shopping Centres
Mitie —Northampton
- Full-time
1d
Stocktaker
nGeneration —Northampton
- £26,000 - £28,000 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
HR Administrator (Part Time)
BSH Home Appliances Ltd —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Human resources
- Employee discount
2d
Business Development Executive (HF1341418)
Flourish —Milton Keynes
- £35,000 a year
- Full-time
- Sales
Quick apply
10d

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Helpdesk Agent (Full Time Office Working inc weekends)

Ostara Systems -
Milton Keynes

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Company pension

Qualifications

Microsoft Excel
Customer service
IT
Communication skills

Full job description

An excellent opportunity has arisen for a Contact Centre Advisor to join a leading company within the Maintenance and Facilities Management environment. The successful candidate will be at the start of the Customers journey using their excellent customer service skills to identify the customers requirements at their point of initial contact. Our advisors are pivotal in making it the best and easiest customer experience, exhibiting the company values at all times.

As an advisor you will work in an engaging environment supported by leaders who have your personal development at heart helping you become the best version of yourself, they work hard however in return we also strive to acknowledge and recognise their teams for going over and above in their day to day duties.

The ideal candidate must be able to deliver support via the telephone in the following key areas:

Support to Maintenance Contractors and Customers using a proprietary software system

The successful candidate will also be able to:

Deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution
Manage their own work flow and administrative tasks in line with client SLAs
Maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes.
Communicate both internally and externally with emphasis on a pro-active service delivery
To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and listening skills to identify and offer appropriate solutions.
Ensure a seamless customer journey by providing accurate information and guidance to all customers and liaising with relevant departments.
To actively promote and act as an Ambassador for the services which our clients represent.
To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times.
To establish, develop and maintain great working relationships with all work colleagues to ensure a one team approach to the delivery of the performance standards and business objectives for the Contact Centre.
Be an active contributor and work collaboratively with key departments by providing insight and ideas on improving our Customer experience.
Take proactive steps to positively impact Contact Centre targets & measures.
With drive and passion, you will strive to meet department standards on a day to day basis with your customer always in mind.
To ensure a clear knowledge and understanding of team objectives and priorities

Key Experience, Knowledge & Skills:

Knowledge of office applications including Word and Excel
Strong verbal and written communication skills within a professional environment
2 years or more experience working in a customer service environment
Effective in ensuring the customer is at the forefront of all we do
Demonstrate a strong commitment to customer service in all activities
Demonstrate a desire to learn and succeed in a service environment
Excellent problem-solving skills
Excellent communication & Influencing skills

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 10 days, please assume you have been unsuccessful on this occasion.

Benefits

The role offers a comprehensive benefits package, including pension, healthcare and death in service following successful completion of a probation period.

Apply Now

Refine Your Search

client advisor jobs in cranfield, bdf

Helpdesk Agent (Full Time Office Working inc weekends)

Contact Centre Advisor (Night Shift)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Customer Service/Office Administrator

Senior Service Desk Advisor

Client Advisor - Marsh Multinational

In Custody Careers Adviser (CIAG)

Mortgage Advisor

Insurance Advisor

Trainee Business Development Executive (HF1341434)

Cluster Manager

Mortgage Broker - Partner Advisor

L'Oréal Luxe Multi-Brands Beauty Advisor John Lewis Milton Keynes (15 Hours)

Family Worker

Vehicle Rental Sales Advisor

Property Lister

Director - Crime & Intelligence - Retail & Shopping Centres

Stocktaker

HR Administrator (Part Time)

Business Development Executive (HF1341418)

I want to receive the latest job alerts for client advisor in cranfield, bdf

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