Caller Work, Jobs in Crawley, Wsx (with Salaries)

111 Health Advisor (Call Handler) - Crawley
South East Coast Ambulance Service NHS Foundation Trust —Crawley
- £24,937 - £30,000 a year
- Weekend availability
- Typing
- Communication skills
- Free parking
- Annual leave
4d
Receptionist/Administrator
Gossops Green Medical —Crawley
- £12.71 an hour
- Full-time
- Customer service
- Accounting
- Front desk
- Annual leave
Quick apply
7d
999 Emergency Call Handler
Surrey Police —Guildford
- £29,151 - £32,224 a year
- Weekend availability
- Customer service
- English
- Windows
- Annual leave
7d
Administrative Receptionist
The Whitehorse Practice —Croydon
- £12.90 - £13.20 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Facilities Manager
Rentokil Initial Group —Crawley
- Hybrid work
- Google Suite
- Computer literacy
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
4d
Service Contact Advisor
Sussex Community Dermatology Service —Brighton
- £24,960 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
Quick apply
8d
Access Officer
Brighton & Hove City Council —Hove
- £29,064 - £31,022 a year
- Overtime
- Presentation skills
- AI
- Communication skills
- Employee discount
3d
Switchboard Operator
ISS Facility Services —Orpington
- £12.71 an hour
- 8 hour shift
- Communication skills
Receptionist
Carebase Central Office —Wimbledon
- £24,500 a year
- Full-time
- Administrative experience
- Annual leave
- Employee assistance programme
8d
Advanced Crisis Hub Practitioner
South London and Maudsley NHS Foundation Trust —London
- £55,524 - £62,652 a year
- Weekend availability
- Management
- Annual leave
11d
Reception Team Member
AccorHotel —Brighton and Hove
- Full-time
- Sales
- Customer service
- Hotel
Quick apply
Receptionist Apprentice
Harris Federation —London
- £20,838.47 a year
- Full-time
- Customer service
- English
- Microsoft Office
9d
Administrator (Part-time)
St Michaels Nursing Home —Worthing
- Part-time
- Microsoft Word
- Microsoft Excel
- Word processing
Quick apply
10d
Centre Coordinator
Workspace Group PLC —Croydon
- £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
7d
Outbound Calling Representative
Premier Christian Communications Ltd —Mark Cross
- £24,906 a year
- Full-time
- Annual leave
Quick apply
Switchboard Deputy Manager
Mitie —Hove
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Delivery Co-Ordinator
Emcor —Surbiton
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Maintenance
- Employee assistance programme
- Referral programme
Quick apply

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Receptionist/Administrator
Gossops Green Medical —Crawley
Processing requests, either by telephone or face-to-face, for appointments, telephone consultations and visits ensuring callers are directed to the appropriate…
£12.71 an hour
Quick apply
7d
Receptionist/Administration
INK'D London —London
Answer incoming calls, direct enquiries, and manage correspondence efficiently. Greet visitors and clients in a courteous and professional manner.
£24,420.00 - £35,193.61 a year
Quick apply
14h

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111 Health Advisor (Call Handler) - Crawley

South East Coast Ambulance Service NHS Foundation Trust -
Crawley

Apply Now

Job details

Full-time
£24,937 - £30,000 a year
4 days ago

Benefits

Free parking
Annual leave
Company pension

Qualifications

GCSE
Typing
Communication skills

Full job description

111 Call Handler (Health Advisor) - Crawley

Join your local Ambulance Service! Y our NHS needs YOU!

Our NHS 111 Call Handlers (Health Advisors) are people just like you: people who have come to us from all walks of life, from different backgrounds and age groups, people who all have the same things in common.

You are the first person our patients speak to when they call 111, it could be urgent and they may require an ambulance. Alternatively, they simply are in need of some advice and support from you.

The 111 service receive a huge variety of calls which means no two days are ever the same.

Progression Opportunities

We offer excellent training and career development opportunities for ambitious employees both within the call centres and also opportunities to explore different roles within the wider Trust such as Human Resources and Administration and operational front-line roles, leading to a career as a Paramedic or in Senior Management.

What makes a great NHS 111 Call Handler (Health Advisor)?

Our 111 Call Handlers are all caring and empathetic

They all have great communication skills and love talking to people

They're all happy and able to work flexibly

They all love making a difference to people's lives

When you ring 111 or 999, your call goes through to a call handler based in one of our 3 Emergency Operation/Contact Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. The assistance you will provide will range from offering lifesaving advice whilst an ambulance is on route, to directing callers to other more suitable services.

This role can be demanding, challenging and ultimately very rewarding however, it's not for everyone. Applicants will need to have a range of skills to be able to deal with often stressful and emotional situations, whilst also demonstrating compassion and empathy to all callers, no matter what the situation.

As we are a 24/7 service, this role will involve working a varied shift pattern including earlies, lates and weekends but due to our flexible working, we will work with you to create a rota that gives you a great work/life balance whilst meeting the needs of the trust.

Please note that it is a requirement to work 3 out of 4 weekends, even if you are applying for a part time position. Please give this consideration before making your application.

What we can offer you:
Competitive salary of £24,937 - £26,598 with the earning potential of up to £30,000 per annum

Any unsocial hours worked you will attract an enhancement in line with Section 2 Agenda for Change

Generous NHS Pension Scheme

35 days’ annual leave inclusive of Bank Holidays (pro rata)

Free parking

Access to Blue Light discounts

Award winning Wellbeing hub

Staff networks

Training and development

Salary Sacrifice schemes for cars or push bikes

Free Enhanced DBS check

Bonus scheme

Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.

Training Provided

We will provide full training in a warm, friendly environment in our NHS 111 Call Centre.

Our comprehensive training programme:
9 weeks training

Training will be full-time (even for part-time applicants)

Has a ‘must’ attend policy and no annual leave is permitted during this period

Comprises of classroom, observing and mentoring periods within the working environment

Designed to fully support full transition to call handling independently

Training schedules

Weeks 1 - 3 - Classroom Training, Monday - Friday, 08:00 - 16:00 / 16:00 - 00:00

Week 4 & 5 – Mentoring, this will be a variable shift pattern whilst you shadow your coaches shifts

Weeks 6 - 9 – Diamond Pod, variable shift pattern

Applicant Requirements

Successful applicants will demonstrate high levels of personal commitment to facilitate the delivery of a patient focused service.

We need individuals who have the drive and passion to make a difference to people’s lives, but also the personal resilience to work in a high-pressured environment.

You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education. Successful candidates must possess GCSE Maths and English (or equivalent qualifications) at Grade C or above (2018 Grade 4).

This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature.

Further Information

If you are successfully shortlisted, you will be required to complete an online Psychometric test as part of the recruitment process.

All successful applicants will be required to undertake an Enhanced DBS check for children and adults.

Apply Now

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caller jobs in crawley, wsx

111 Health Advisor (Call Handler) - Crawley

Receptionist/Administrator

999 Emergency Call Handler

Administrative Receptionist

Facilities Manager

Service Contact Advisor

Access Officer

Switchboard Operator

Receptionist

Advanced Crisis Hub Practitioner

Reception Team Member

Receptionist Apprentice

Administrator (Part-time)

Centre Coordinator

Outbound Calling Representative

Switchboard Deputy Manager

Service Delivery Co-Ordinator

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