service engineer Work, Jobs in cricklewood (with Salaries)

2nd Line Service Desk Engineer
Nemo Resourcing Limited —Kilburn
- Up to £38,000 a year
- Overtime
- Hybrid work
- Azure
- Computer networking
- SharePoint
Quick apply
3d
Field Service Engineer
NoteMachine UK Ltd —North London
- From £37,670 a year
- Weekend availability
- Customer service
- Programmable logic controllers
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
10d
3rd Line Support Engineer
Wey Computing Solutions Limited —Send
- £30,000 - £42,000 a year
- Full-time
- Azure
- Windows
- Maths
- Free parking
- Employee discount
Quick apply
9d
3rd Line Support Engineer
Metropolitan Thames Valley —London
- £44,997 - £47,365 a year
- Full-time
- Microsoft Office
Quick apply
9d
Field Service Engineer
AJM Healthcare —Park Royal
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
1d
Field Service Engineer - South Region (East London)
Roche —London
- Travel
- Communication skills
Site Service Engineer
AMMEGA —Hertford
Quick apply
Graduate Mechanical Engineer
VVB Engineering —London
- £30,000 a year
- Full-time
- Employee discount
Quick apply
Requirements Engineer
SCS Railways —London
- Communication skills
10d
Trainee Pump Engineer
Edincare Pumps —Hemel Hempstead
Manufacturing Engineer
Prospec Associates —London
- Engineering
- Continuous improvement
- No degree
Field Service Engineer
Haier Europe —London
- £35,124 - £47,020 a year
- Overtime
- Customer service
- Communication skills
- Employee discount
Handyperson
OCS Group —London
- Monday to Friday
- Remote
- Carpentry
- Maintenance
Quick apply
PAT Testing Engineer Dollis Hill
JR PAT Testing —Dollis Hill
- Part-time
- Travel
- Flexible schedule
IT Service Availability Engineer
JATO —Uxbridge
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
11d
Service Engineer
Otis —Brentford
- Overtime
- In-person
Service/Installation Engineer
Newgate (Newark) —South London
- Weekend availability
- Communication skills
Field Service Engineer - Surrey & South West London
Matthew Algie —Epsom
- £35,000 - £37,000 a year
- Full-time
- Customer service
- Maintenance
- IT
- Annual leave
- Employee assistance programme
Casual Maintenance Shift Engineer - JW Marriott Grosvenor House London
Marriott International, Inc —London
- 12 hour shift
- Carpentry
- Maintenance
- Supervising experience
2d
Workplace Assistant
CBRE —London
- Full-time
- IT
- Communication skills
1d

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2nd Line Service Desk Engineer

Nemo Resourcing Limited
Kilburn

Quick apply

Job details

Permanent | Full-time
Up to £38,000 a year
3 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Microsoft Windows Server
Azure
Virtualisation
Computer networking
SharePoint
IT
Leadership
Intune

Full job description

2nd Line Service Desk Engineer

Welcome to my ad for a new 2nd Line Service Desk Engineer role. Rather than bury everyone in bullet points, for this role I'm going to be super direct and straightforward about what the role has to offer and what I'm after...

First of all, the role is for an award-winning, mid-sized IT Managed Service Provider. They're growing and have tons of ambition, which gives this role genuine progression potential. It has a path into upper tiers of support/technical consulting or team leadership, backed by investment in accredited training and a focus on professional and personal development.

We are looking for someone who already has experience working in an IT MSP. I do really mean that, and this ad has qualifying questions set accordingly. Sorry, if you don't have MSP experience, I'm not going to shortlist you for this particular role.

2nd Line Service Desk Engineer - duties

As is typical in a mid-sized MSP, your day-to-day will be very varied. This does mean being prepared to take the odd 1st Line call, but more importantly means being first point of contact for more acute, priority 1 incidents and escalations. The team gets entrusted with some pretty challenging stuff that in other companies might be passed over to Tier 3, so you'll get to stretch yourself.

You'll be dealing with a large number of external customers and they come in all shapes and sizes, from a wide variety of industries. This means you'll have to get to grips with lots of different tech, cloud and on-prem, from various vendors.

Most of the work you'll be doing will be via the Service Desk, but you will get to visit client sites on occasion.

The hours are pretty normal - the desk is open from 8am to 6pm so you'll work either 8-4:30 or 9:30-6. There are opportunities for a bit of overtime/weekend work but usually with plenty of notice.

The working pattern is hybrid - 3 days office, 2 days remote.

2nd Line Service Desk Engineer - requirements

Apart from the need to have experience working for an IT MSP, which (again) is non-negotiable I'm afraid, we're looking for : -

Strong and broad Microsoft product skills: Windows Server, M365, Azure, Intune, AD, Exchange, Sharepoint - as many of those as possible, accompanied ideally by some accreditations.

Decent networking skills and a good, broad understanding of areas such as Cyber Security, virtualisation, back-up/DR etc.

Crucially, an excellent problem-solving mindset, with the ability to find stuff out or work out who to ask when confronted with something you don't know the answer to.

We are very happy to consider people who feel they've served their time in 1st Line support, have been pushing for 2nd Line duties and are ready to make that switch.

Job Types: Full-time, Permanent

Pay: Up to £38,000.00 per year

Benefits:

Company pension
Private medical insurance

Application question(s):

Have you previously worked for an IT Managed Service Provider?

Work Location: Hybrid remote in Kilburn NW6 1DT

Quick apply

Refine Your Search

service engineer jobs in cricklewood

2nd Line Service Desk Engineer

Field Service Engineer

3rd Line Support Engineer

3rd Line Support Engineer

Field Service Engineer

Field Service Engineer - South Region (East London)

Site Service Engineer

Graduate Mechanical Engineer

Requirements Engineer

Trainee Pump Engineer

Manufacturing Engineer

Field Service Engineer

Handyperson

PAT Testing Engineer Dollis Hill

IT Service Availability Engineer

Service Engineer

Service/Installation Engineer

Field Service Engineer - Surrey & South West London

Casual Maintenance Shift Engineer - JW Marriott Grosvenor House London

Workplace Assistant

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