Room service manager Work, Jobs in Crieff, Pkn (with Salaries)

General Manager
The Taybank —Dunkeld
- £45,000 - £50,000 a year
- Full-time
- Management
- Hotel
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Events Operations Manager (F&B)
Gleneagles —Auchterarder
- £53,363 a year
- Full-time
- Hospitality
- Hotel
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Housekeeper
PURE LEISURE GROUP —Aberfeldy
- Part-time
- Organisational skills
- Cleaning
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Live In Manager (Full Time) + Part Time General Assistant Partner
The Ballinluig Inn —Pitlochry
- £38,000 a year
- Full-time
- Hospitality
- Bar
- Management
Quick apply
Gym and Studio Manager
Gleneagles —Auchterarder
- £36,415 a year
- Full-time
- Hotel
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
8d
IT Business Systems & Solutions Manager
Gleneagles —Auchterarder
- Full-time
- Computer Science
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
14d
Food & Beverage Manager
Apex Hotels Ltd —Dunblane
- Full-time
- Bar
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Reception Supervisor
Crieff Hydro Limited —Crieff
- £13.71 an hour
- 8 hour shift
- Customer service
- Hotel
- Resort
- Employee assistance programme
- Employee discount
Quick apply
Duty Manager, Health Club
Gleneagles —Auchterarder
- £34,097 a year
- Full-time
- Customer service
- Hotel
- In-person
- Employee assistance programme
- Employee discount
Quick apply
8d
Assistant Executive Housekeeper
Gleneagles —Auchterarder
- £40,000 a year
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
6h
Receptionist
Crieff Hydro Limited —Crieff
- Up to £12.71 an hour
- Full-time
- Customer service
- Hotel
- Resort
- Employee assistance programme
- Employee discount
Quick apply
IT/OT Cyber Security Manager
SSE —Perth
- £68,100 - £102,100 a year
- Team management
- IT
- Leadership
- Employee discount
- Gym membership
OT Technical Support Manager
SSE —Perth
- £50,100 - £75,100 a year
- IT
- Employee discount
- Gym membership
Assistant Maintenance Officer
Capability Scotland —Perth
- £12.71 an hour
- Temporary
- Heavy lifting
- Microsoft Office
- IT
- Employee discount
- Referral programme
Quick apply
Leisure Supervisor
Crieff Hydro Limited —Crieff
- £13.51 an hour
- Full-time
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Leisure Assistant
Crieff Hydro Limited —Crieff
- Up to £12.71 an hour
- Part-time
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Assistant Restaurant Manager - Live In Available
Crieff Hydro Limited —Crieff
- Up to £33,000 a year
- Full-time
- Hospitality
- Hotel
- Restaurant
- Employee assistance programme
- Referral programme
Quick apply
2d
Senior IT Engineer
Gleneagles —Auchterarder
- £45,000 a year
- Full-time
- Hospitality
- Azure
- Windows
- Employee assistance programme
- Employee discount
Quick apply
Beauty / Spa Therapist
Crieff Hydro Limited —Crieff
- Up to £13.75 an hour
- Part-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Forth Valley - Relief Support Practitioners
Ark Housing —Stirling
- £13.45 an hour
- Part-time
- Annual leave

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General Manager

The Taybank
Dunkeld

Quick apply

Job details

Full-time
£45,000 - £50,000 a year
4 days ago

Benefits

Health & wellbeing programme
Discounted or free food
Company pension
Company events
Employee discount

Qualifications

Management
ADR
Leadership
Communication skills
Hotel experience

Full job description

Overview

The General Manager is the steward of The Taybank, responsible for protecting its character while ensuring the business runs with purpose, consistency and warmth. This role balances genuine hospitality with creating memorable experiences for guests, supporting a talented team, and nurturing The Taybank's place at the heart of the local community. Present, approachable and hands-on, the General Manager shapes the atmosphere of the business as much as its commercial performance.

Leading the team across the restaurant, rooms, gardens and events, the General Manager creates a culture where people take pride in their work, feel trusted to make decisions, and deliver thoughtful, relaxed hospitality. They oversee the day-to-day operation while helping The Taybank continue to evolve in a way that feels authentic to its rural setting and independent spirit.

Working closely with owner Fraser Potter, the General Manager helps translate the long-term vision for The Taybank into everyday decisions and guest experiences, contributing ideas, driving improvements and ensuring the business continues to grow without losing its identity. The role also works in close partnership with the General Manager of our sister business, The Birnam Hotel, sharing knowledge, resources and best practice where appropriate, while supporting a collaborative approach across both businesses and ensuring each retains its own distinctive character.

Key Responsibilities

Strategic Leadership & Business Management
Develop and implement the hotel’s annual business plan, budgets, revenue strategies, and performance targets.
Analyse financial reports (P&L, GOP margins, RevPAR, ADR, occupancy trends) and take corrective action to achieve or exceed targets.
Identify new revenue opportunities, market trends, and competitive benchmarks.
Lead major projects, capital improvements, refurbishments, and long-term development plans.
Ensure compliance with legal, regulatory, and brand standards.

Operational Excellence

Oversee daily operations across all departments: Front Office, Housekeeping, Food & Beverage, Maintenance, Events, and Administration.
Ensure the highest standards of guest service, safety, cleanliness & maintenance.
Monitor Standard Operating Procedures and introduce operational improvements where needed.
Maintain accurate inventory controls and procurement processes.
Respond swiftly to operational issues, emergencies, or service recovery situations.

Guest Experience & Service Quality

Set and uphold service standards aligned with the hotel’s brand and ethos.
Monitor guest feedback channels (reviews, surveys, direct feedback) and implement initiatives to raise satisfaction scores.
Welcome VIP guests and ensure personalised service across all touchpoints.
Manage complaints with professionalism, ensuring guest recovery and retention.

Financial Management

Oversee budgeting, forecasting, payroll, cost controls, and financial reporting with the Accounts Department.
Set and monitor departmental budgets and KPIs.
Ensure optimal staffing levels while maintaining cost efficiency.
Drive profitability through effective revenue management, upselling initiatives, and cost-saving programmes.

Human Resources & People Leadership

Recruit, train, develop, and mentor department heads and senior staff.
Foster a positive workplace culture built on teamwork, professionalism, and continuous learning.
Lead performance reviews, employee engagement, succession planning, and disciplinary procedures.
Ensure compliance with employment law, health & safety legislation, and company policies.
Promote staff wellbeing, retention, and high morale.

Food & Beverage Oversight

Support the Head Chef with menu development, service standards, cost control (labour, wastage, GP%), and guest satisfaction.
Ensure licensing laws, food hygiene regulations, and health & safety standards are met.
Monitor special events, weddings, banquets, and private dining experiences.

Property & Facilities Management

Oversee maintenance programmes, preventative maintenance cycles, and contractor relationships.
Ensure all safety systems are functioning (fire safety, security, alarms, emergency procedures).
Approve capital expenditures and refurbishment plans.
Maintain high standards of appearance across all public spaces, guestrooms, back-of-house areas, and grounds.s

About You

Skills & Competencies

Leadership
Inspires teams through vision, clarity, and accountability.
Strong decision-making, crisis management, and communication skills.
Commercial Acumen
Deep understanding of hotel KPIs, revenue management, budgeting, and financial analysis.
Guest-Focused Mindset
Passionate about service excellence and creating memorable experiences.
Operational Expertise
Strong knowledge of hotel operations, industry regulations, and best practices.
People Management
Skilled in coaching, conflict resolution, and cultural development.
Adaptability & Problem-Solving
Able to manage multiple priorities in a fast-paced environment.
Solutions-driven with high attention to detail.

Qualifications & Experience

Minimum 5–7 years in a senior hotel management role, ideally as GM or Deputy/Operations Manager.
Experience in boutique or luxury hotel environments preferred.
Strong financial and commercial management skills.
Familiarity with PMS systems, revenue management platforms, and hospitality technology.
Hospitality or business management qualification is beneficial but not essential.

Pay: £45,000.00-£50,000.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Health & wellbeing programme

Ability to commute/relocate:

Dunkeld, Perth and Kinross: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

room service manager jobs in crieff, pkn

General Manager

Events Operations Manager (F&B)

Housekeeper

Live In Manager (Full Time) + Part Time General Assistant Partner

Gym and Studio Manager

IT Business Systems & Solutions Manager

Food & Beverage Manager

Reception Supervisor

Duty Manager, Health Club

Assistant Executive Housekeeper

Receptionist

IT/OT Cyber Security Manager

OT Technical Support Manager

Assistant Maintenance Officer

Leisure Supervisor

Leisure Assistant

Assistant Restaurant Manager - Live In Available

Senior IT Engineer

Beauty / Spa Therapist

Forth Valley - Relief Support Practitioners

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