Customer service supervisor Work, Jobs in Croft, Lec (with Salaries)

Customer Service Team Leader
DFDS UK & Ireland —Kettering
- Monday to Friday
- Supervising experience
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Canteen Supervisor
Farmfoods —Daventry
- £14.63 an hour
- Full-time
- Warehouse experience
- Annual leave
- Employee discount
Quick apply
3d
Shift Manager
Farmfoods —Daventry
- £38,000 a year
- Weekend availability
- Human resources
- Warehouse experience
- Leadership
- Annual leave
- Employee discount
Quick apply
2d
Supervisor
The White Company —Harborough Magna
- Leadership
- Employee discount
9h
BCAL Operations Team Leader (Specialist Logistics)
BCA Logistics —Birmingham
- £16.30 an hour
- Analysis skills
- Travel
Quick apply
7d
Senior Supervisor - Hospitality
The Old Post Office Tearoom —Leicester
- From £13 an hour
- Weekend availability
- Serving
- Hospitality
- Supervising experience
Quick apply
11d
Customer Services Supervisor
The Peninsular and Oriental Steam Navigation Company —Coventry
- Customer service
- SharePoint
- Communication skills
Quick apply
10d
Customer Service Team Leader
Brett Martin Daylight Systems —Coventry
- Full-time
- Microsoft Excel
- Management
- Customer service
- Free parking
- Annual leave
Quick apply
9d
Supervisor
Holland & Barrett —Coventry
- £14 an hour
- Part-time
- Customer service
- Leadership
- Store discount
- Annual leave
14d
Restaurant Shift / Floor Manager
Tim Hortons —Leicester
- £13.37 an hour
- Full-time
- Restaurant management
- IT
- Leadership
- Employee discount
Quick apply
Senior Supervisor
Beacon Hill Kitchen & Deli Ltd —Woodhouse
- From £13 an hour
- Weekend availability
- Serving
- Hospitality
- Supervising experience
Quick apply
11d
Customer Service Supervisor
B&M Retail —Kenilworth
- £12.89 an hour
- Part-time
- Supervising experience
- Employee discount
6h
Sales - Supervisor
New Look —Leamington Spa
- Part-time
- Microsoft Word
- Communication skills
Operations Team Leader - Security - Highcross Leicester
Savills Management Resources —Leicester
- £16.63 an hour
- Night shift
- Management
- Customer service
- English
Night Shift Service Delivery Frontline Manager
Crown SDS (Service Delivery Solutions) —Tamworth
- From £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Health & wellbeing programme
Quick apply
7d
Full Time Supervisor
Market Harborugh Esquires Coffee —Market Harborough
- £12.71 - £13.25 an hour
- Full-time
- Serving
- Hospitality
- Culinary experience
- Employee discount
Quick apply
6d
Bar/Restaurant Supervisor,manager
Greens Kenilworth —Kenilworth
- £25,597.42 - £35,000.00 a year
- Part-time
- Hospitality
- Bar
- Culinary experience
- Employee discount
Quick apply
9d
Admin Team Leader
Eurest —Solihull
- £14.36 an hour
- Full-time
- Customer service
- Organisational skills
- Communication skills
Managed Services Team Leader
MHR INTERNATIONAL UK LIMITED —Nottingham
- Management
- Leadership
- Communication skills
- Employee discount
- Referral programme
2d
Inventory Supervisor
JD.COM INTERNATIONAL UK LTD —Coventry
- Leadership
Quick apply

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Customer Service Team Leader

DFDS UK & Ireland -
Kettering

Quick apply

Job details

12 days ago

Benefits

Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

Supervising experience
Communication skills

Full job description

Do you thrive on leading teams and delivering outstanding customer service? Are you confident managing workloads, supporting colleagues, and keeping operations running smoothly? If so, you could be the newest addition to our team as a Customer Service Team Leader in Kettering.

Be part of the movement - and play your part.

About the role

Working Monday to Friday 08:30 – 17:00, you’ll lead a team of Customer Service Coordinators, ensuring customer queries are handled efficiently while maintaining high service standards. You’ll also support key administrative and coordination activities across the wider logistics operation.

You will be responsible for:

Supervising and supporting the customer service team, delegating tasks and managing workloads
Acting as the first point of escalation, resolving customer and operational issues quickly
Ensuring all customer queries (delivery issues, delays, tracking) are handled professionally
Monitoring performance, producing KPI reports, and ensuring SLAs are consistently met
Coordinating with warehouse, transport, and planning teams to resolve issues efficiently
Providing ongoing coaching, guidance, and support to develop team performance
Managing administrative processes including invoices, suppliers, procurement, and internal records

About you

You’ll have proven experience leading or supervising a team, with the ability to motivate, develop, and support colleagues in a fast‑paced environment. Strong communication skills are essential, alongside a passion for delivering excellent customer service. You’ll be confident delegating tasks, managing performance, and working collaboratively across departments.

You’ll thrive in this role if you’re a positive, solutions‑focused individual with a “can‑do” attitude. You’ll be a natural leader who leads by example, with strong problem‑solving skills and the ability to think on your feet. Empathy, attention to detail, and a commitment to both customer satisfaction and team success will set you up for success.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

Life assurance cover
Contributory company pension scheme
Holiday Purchase Scheme
Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
Full employee assistance programme including:
Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
Huge range of retail discounts from high street and online retailers
Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.

Quick apply

Refine Your Search

customer service supervisor jobs in croft, lec

Customer Service Team Leader

Canteen Supervisor

Shift Manager

Supervisor

BCAL Operations Team Leader (Specialist Logistics)

Senior Supervisor - Hospitality

Customer Services Supervisor

Customer Service Team Leader

Supervisor

Restaurant Shift / Floor Manager

Senior Supervisor

Customer Service Supervisor

Sales - Supervisor

Operations Team Leader - Security - Highcross Leicester

Night Shift Service Delivery Frontline Manager

Full Time Supervisor

Bar/Restaurant Supervisor,manager

Admin Team Leader

Managed Services Team Leader

Inventory Supervisor

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