Liaison officer Work, Jobs in Croft, Lec (with Salaries)

Customer Liaison Officer
Network Plus —Lutterworth
- £30,000 a year
- Customer service
- Supervising experience
- Leadership
Quick apply
Patient Transport Liaison Officer
EMED Group —Leicester
- £13.71 an hour
- Full-time
- Hospital
- Travel
- Patient care
- Annual leave
- Employee assistance programme
Quick apply
4d
Resident Liaison Officer
Wates —Leamington Spa
- Customer service
- Maintenance
- Driving
Senior Admin Officer - Loughborough
HM Prison & Probation Service —Loughborough
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Digital and Systems Support Officer
Leicester City Council —Leicester
- £32,061 - £34,434 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Annual leave
- Work from home
13d
Resident Liaison Officer
Lawtech Group —Leicester
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Agricultural Liaison Officer
Dalcour Maclaren —Tonge
- Military
- Driving
- Free parking
- Annual leave
Quick apply
Licensing Enforcement Team Leader
North Northamptonshire Council —Kettering
- £42,839 - £46,142 a year
- Computer literacy
- English
- Communication skills
- Employee assistance programme
Security Officer
George Eliot Hospital NHS Trust —Nuneaton
- £25,760 - £27,476 a year
- Weekend availability
- Annual leave
- Referral programme
5d
Agricultural Liaison Officers
Dalcour Maclaren —Tonge
- Military
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
Tenant Liaison Officer/Maintenance Operative
Civic Recruitment Limited —Kettering
- £14.13 - £17.91 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply
13d
Learning Support Services Assistant
Warwickshire Police —Leek Wootton
- £27,204 - £29,859 a year
- Full-time
- Remote
- Organisational skills
- IT
- Office experience
13d
CCTV Investigator
OCS Group —Corby
- £14.10 an hour
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- IT
8d
Security Officer
Magpie Security Ltd —Leicester
- £12.71 an hour
- Full-time
- English
- Driving
- In-person
Quick apply
4d
Security Officer 44.33hrs - Highcross Leicester
Savills Management Resources —Leicester
- £13.61 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Anglican Chaplain
Ministry of Justice —Rugby
- £30,001 - £40,000 a year
- Weekend availability
- Hybrid work
- English
- Presentation skills
- Annual leave
6d
Operations Manager – Estate Agency & Construction
Birstall Homes LTD —Leicester
- £25,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
Quick apply
2d
CCTV Team Leader
OCS Group —Corby
- £15 an hour
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- IT
8d
Faciltiies and Health and Safety Manager
Personal Homecare Pharmacy —Leicester
- £50,000 - £55,000 a year
- Full-time
- In-person
Quick apply
SIte Manager
Wates —Swadlincote
- Maintenance
- Organisational skills
- Communication skills

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Customer Liaison Officer

Network Plus -
Lutterworth

Quick apply

Job details

Permanent
£30,000 a year

Qualifications

Wastewater treatment
Driving Licence
Customer service
Performance management
Supervising experience
Leadership
Communication skills

Full job description

Description

You will be ultimately responsibility for handling activities as outlined below:

Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.

Deliver effective walk off post completion activities that are coordinated by the Customer Manager.

Key Responsibilities

Key Responsibilities

Effective CARE completion on all projects

80% Walk Off completion (successful visits & score captured)

Core Responsibilities

Strategy:

Ensure a customer service culture is adopted throughout the teams.

Use initiative, prioritise workload and work unsupervised.

Financial / Operations:

Track customer experience KPI’s and compile monthly & weekly reports.

Customer / Market:

Take ownership of activities necessary to achieve exceptional customer feedback and customer satisfaction score.

Manage vulnerable customers in accordance with GSOP3, ensuring that replacement gas supplies are installed on their premises when requested.

Experience and Qualifications

Key Competencies

Leadership – Act as an Ambassador promoting the Customer minimum standards

Health, Safety & Environment – Report / escalate any HSEQ near misses / hazards observed

Customer focused - Relevant contract/customer service experience. Able to adapt to customer needs.

Embracing Change - Able to support performance review sessions and drive performance improvement.

Communication - Effective interpersonal skills.

Influencing skills - Able to positively influence customer thinking

Performance Management - Demonstrable experience of exceeding targets/KPI’s.

Innovation and Creative Thinking - Able to adapt to customer needs

Operational Understanding – General knowledge of the Eclectic industry is desirable. Able to use digital devices and built in apps. Able to prioritise tasks and work independently

Qualifications/Skills Required

Experience of working in Utilities

Driving Licence

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

Refine Your Search

liaison officer jobs in croft, lec

Customer Liaison Officer

Patient Transport Liaison Officer

Resident Liaison Officer

Senior Admin Officer - Loughborough

Digital and Systems Support Officer

Resident Liaison Officer

Agricultural Liaison Officer

Licensing Enforcement Team Leader

Security Officer

Agricultural Liaison Officers

Tenant Liaison Officer/Maintenance Operative

Learning Support Services Assistant

CCTV Investigator

Security Officer

Security Officer 44.33hrs - Highcross Leicester

Anglican Chaplain

Operations Manager – Estate Agency & Construction

CCTV Team Leader

Faciltiies and Health and Safety Manager

SIte Manager

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