Department leader Work, Jobs in Cross, Som (with Salaries)

Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
1d
CAD Technician
Buko Traffic & Safety —Weare
- £27,000 - £31,000 a year
- Full-time
- CAD
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Chief Operating Officer (Hospitality)
Catal Kaya Hospitality Group —Cardiff
- £6,200 - £14,300 a month
- Full-time
- Hospitality
- Management
- Supervising experience
- Health & wellbeing programme
Quick apply
12d
Financial Controller - Maternity Cover
The Newt in Somerset —Castle Cary
- £70,000 - £80,000 a year
- Temporary
- Microsoft Excel
- Management
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
Assessment Coordinator
International Baccalaureate —Cardiff
- £30,000 a year
- Full-time
- Hybrid work
- Hospitality
5d
Health & Safety Manager
Unity Holidays —Brean
- £35,000 a year
- Full-time
- Hospitality
- Communication skills
- Resort
- Annual leave
- Employee assistance programme
Quick apply
4d
Operations Manager
International Baccalaureate —Cardiff
- Full-time
- Hybrid work
- Contracts
10d
Assistant General Manager
Roxy Leisure —Cardiff
- £35,000 a year
- Weekend availability
- Bar
- Employee assistance programme
- Employee discount
Quick apply
5d
Senior Analytical Services Scientist
eXmoor Pharma Concepts Ltd. —Patchway
- £39,000 - £49,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Relocation assistance
Quick apply
8d
Professor
University of Bath —Bath
- £75,182 - £138,905 a year
- University
- Relocation assistance
Maintenance Operative
Collegiate AC Ltd —Bristol
- £27,000 an hour
- Weekend availability
- Carpentry
- Maintenance
- English
Quick apply
1d
Store Manager – Cruise Retail
Harding+ —Avonmouth
- £50,000 a year
- Full-time
- Sales
- Leadership
Quick apply
Store Manager Designate
B&Q —Cardiff
- £54,400 - £68,100 a year
- Part-time
- Travel
- Annual leave
- Employee assistance programme
Senior Supervisor - Aircraft Engineering Support
Serco Plc —Yeovil
- Full-time
- Management
- Military
- Supervising experience
- Annual leave
- Employee assistance programme
Product Management Specialist
International Baccalaureate —Cardiff
- £45,000 a year
- Full-time
- Hybrid work
Lead Gardener - Ornamental Gardens
The Newt in Somerset —Castle Cary
- £35,000 - £40,000 a year
- Weekend availability
- Hotel
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Assistant Manager
Roxy Leisure —Cardiff
- £33,000 a year
- Weekend availability
- Bar
- Employee assistance programme
- Employee discount
Quick apply
5d
Paint Sprayer
Rotork —Bath
- Full-time
Quick apply
11d
Head of Strategy
Ecosurety —Bristol
- £80,000 - £100,000 a year
- 8 hour shift
- Hybrid work
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
8d
Management Trainee
Dandara —Bristol
- Travel
- Mentoring
- Organisational skills

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Customer Service Team Leader

Stellantis Financial Services -
Cardiff

Quick apply

Job details

Permanent | Full-time
£32,000 - £36,000 a year
1 day ago

Benefits

Free parking
Casual dress
Store discount
Company car
Private dental insurance
Company pension
Work from home
Private medical insurance
Employee discount
Paid volunteer time
Bereavement leave
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Management
Operations management
GCSE
Business processes
Performance management
Communication skills

Full job description

Are you a confident leader with a passion for delivering outstanding customer service and developing high-performing teams?

We’re looking for a Customer Services Team Leader to join our Operations team. In this role, you’ll lead, motivate, and support a team of customer service professionals, ensuring service excellence while driving performance and continuous improvement.

What you’ll be doing

As a Customer Services Team Leader, you will take ownership of a team and be accountable for the following responsibilities:

· Manage and motivate your team members to achieve departmental and organisational goals.

· Monitor performance, conduct regular reviews, and identify development and training needs.

· Act as a point of escalation for complex customer queries, complaints, and feedback.

· Analyse processes and identify opportunities to improve call handling and administration efficiency.

· Lead by example and promote a positive, high-performance team culture.

· Review customer survey feedback and deliver timely, effective resolutions.

· Organise and delegate daily workloads to meet SLAs.

· Support operational continuity, including covering for the Contact Centre Manager when needed.

· Maintain compliance with internal policies and relevant regulatory requirements.

Who we’re looking for

This role is ideal for someone who is people-focused, driven, and thrives in a fast-paced environment. You’ll need:

· Previous experience in a team leader or management role, ideally in a customer service or operations environment (desirable).

· Strong communication and interpersonal skills, with the ability to influence and engage at all levels.

· Experience in performance management, coaching, and developing a team.

· The ability to prioritise, multitask, and manage competing demands effectively.

· A proactive, results-driven mindset with strong problem-solving abilities.

· Confidence in handling escalated customer issues and complaints.

· GCSE-level (or equivalent) Maths and English.

Why join us?

· Take the next step in your leadership career in a dynamic, customer-focused environment.

· Play a key role, shape team performance and deliver exceptional service.

· Gain valuable experience in operations management and process improvement.

· Be part of a collaborative and supportive team with clear progression opportunities.

Ready to apply? If you’re ready to take the next step in your career and thrive in a fast-paced, customer-focused environment, we’d love to hear from you.

People are the driving force of our business; we want to work with the best to continue to be amazing. We have a range of opportunities within this role and the wider business to help you grow. From our Diversity Squad, Women of Stellantis Network, Employee Forum or becoming an Engagement Champion in your department, there is something for everyone to get involved with and help shape our company.

Want more information? You can view the full job description below or contact our Talent Acquisition team ([email protected]) if you have any questions.

If this sounds like the right move for you, apply today!

Pay: £32,000.00-£36,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company car
Company pension
Employee discount
Enhanced paternity leave
Free parking
On-site parking
Paid volunteer time
Private dental insurance
Private medical insurance
Referral programme
Store discount
Work from home

Work Location: Hybrid remote in Cardiff (Cardiff, Cardiff)

Quick apply

Refine Your Search

department leader jobs in cross, som

Customer Service Team Leader

CAD Technician

Chief Operating Officer (Hospitality)

Financial Controller - Maternity Cover

Assessment Coordinator

Health & Safety Manager

Operations Manager

Assistant General Manager

Senior Analytical Services Scientist

Professor

Maintenance Operative

Store Manager – Cruise Retail

Store Manager Designate

Senior Supervisor - Aircraft Engineering Support

Product Management Specialist

Lead Gardener - Ornamental Gardens

Assistant Manager

Paint Sprayer

Head of Strategy

Management Trainee

I want to receive the latest job alerts for department leader in cross, som

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