Wholesome Health Chiropractic & Well-being Centre, Ashburton, Devon
Are you organised, personable and passionate about helping people? Do you enjoy creating exceptional customer experiences and being part of a positive, health-focused team?
Wholesome Health Chiropractic & Well-being Centre is looking for a friendly and proactive Receptionist (Chiropractic Assistant), focusing on co-ordinating client care, to join our growing team.
Initially, this role will offer 18+ hours per week to provide cover during two planned extended periods of leave (September - November and February - March 2027) . Following this, the position has the potential to continue on a permanent basis with 6+ hours per week, with opportunities for additional hours as the clinic continues to grow.
This role would particularly suit a qualified therapist (such as a massage therapist, sports therapist, chiropractor, osteopath or similar) who is looking to combine hands-on clinical work with reception and administrative responsibilities within a friendly, supportive and wellbeing-focused clinic. This may also suit someone looking for temporary work. There is genuine scope for the role to develop over time as we expand our services and opening hours.
We are a family-friendly chiropractic and well-being clinic serving Ashburton, Dartmoor and the surrounding communities. Our mission is to help people move well, feel well and live well through natural healthcare, education and preventative well-being.
About the Role
You will be the first point of contact for our clients, helping to create a warm, professional and welcoming experience from the moment they enter the clinic.
Alongside front-of-house reception duties, you will support the day-to-day running of the clinic through administration, client communication, recalls and basic marketing activities.
This is an ideal role for someone who enjoys working with people, thrives in a busy environment and takes pride in delivering excellent service.
Hours
Approximately 18–24 hours per week during cover periods.
Typical duties may include a combination of:
- Front desk reception shifts
- Client communication and recalls
- Administrative tasks
- Social media scheduling and content support
Flexibility is essential, as additional hours may be available to cover annual leave, sickness and clinic events.
There is also potential for ongoing hours following the cover period as the clinic grows and expands its opening hours.
Key Responsibilities
- Welcoming clients and creating a positive clinic experience
- Answering telephone and email enquiries
- Booking and managing appointments using our clinic software
- Processing payments and maintaining accurate records
- Managing client recalls and follow-up communications
- Supporting the smooth day-to-day operation of the clinic
- Assisting with social media scheduling and marketing activities
- Helping organise community events and promotions
- Supporting practitioners and the wider team as required
About You
We're looking for someone who:
- Has excellent communication and interpersonal skills
- Is warm, professional and confident with people
- Is highly organised and able to multitask
- Has strong attention to detail
- Is reliable, proactive and able to work independently
- Enjoys working as part of a team
- Has a genuine interest in health, well-being and helping others
Essential Requirements
- Minimum 1 year customer service experience
- Confident using computers and learning new software
- Strong written and verbal communication skills
- Ability to commute reliably to Ashburton
Desirable
- Previous reception, administration or healthcare experience
- Social media experience
- Experience using booking or CRM systems
- Full UK driving licence
What We Offer
- Free chiropractic care
- Complimentary monthly massage
- Workplace pension
- Ongoing training and personal development
- Team socials and events
- A supportive and friendly working environment
- Opportunity to grow with an expanding clinic
How to Apply
To apply, please send your CV and a cover letter addressed to Stephanie Miles, Clinic Director – [email protected]
Please include:
- Why you are interested in the role
- Your relevant experience
- Your notice period (if applicable)
- Confirmation of whether you hold a full UK driving licence
We look forward to hearing from candidates who are enthusiastic about helping people and contributing to a positive, well-being-focused environment.
Pay: From £13.00 per hour
Benefits:
Experience:
- Customer Service : 1 year (preferred)
Work Location: In person
