Case coordinator Work, Jobs in Croydon, Gtl (with Salaries)

Rehabilitation Case Coordinator
HCML —Croydon
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Rehabilitation centre
- Annual leave
- Employee assistance programme
3d
Customer Assistance Coordinator - Home Assistance 6 month FTC
Allianz —Croydon
- Weekend availability
- Customer service
- Organisational skills
- Financial services
- Annual leave
- Employee discount
11d
CAJ - iLAC Administrator
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
11d
Housing Support Administrator Sutton Connect
London Borough of Sutton —Carshalton
- £28,431 - £30,994 a year
- Full-time
- Google Suite
- Customer service
- Administrative experience
- Annual leave
- Employee assistance programme
11d
People Operations Coordinator
London & Partners —London
- £39,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Human resources
- Contracts
- Annual leave
Quick apply
7d
Cardiology Administrator
Spire Healthcare —Sutton
- Full-time
- SharePoint
- Phone etiquette
- Free parking
- Annual leave
10d
Global Operations Coordinator - BCG Institute
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Monitoring & Due Diligence Senior Coordinator
Better Cotton —London
- £51,564 a year
- Full-time
- Hybrid work
- English
- Project management
- Bachelor's degree
- Annual leave
Patient Pathway Coordinator - Cardiology
Epsom and St Helier University Hospitals NHS Trust —Epsom
- £33,262 - £36,027 a year
- Full-time
- Microsoft Excel
- Hospital
- Customer service
3d
Children's Wellbeing Coordinator
Newham Council —London
- £45,750 - £49,056 a year
- Weekend availability
- Communication skills
14d
Bank MDT Coordinator
Bupa —London
- £17 an hour
- Part-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Gym membership
Quick apply
Compliance & Business Support Coordinator
Alt Fire —London
- £21,000 - £27,000 a year
- Part-time
- Hybrid work
- CRM software
- Administrative experience
- Organisational skills
Quick apply
12d
Personal Assistant/Support Worker
Generate Opportunities —London
- £14.80 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Experience Coordinator
Splend —London
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Team Coordinator (Full Time or Job Share)
Montagu Evans —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Senior Tenancy Support Officer
The City Of London —London
- £46,040 - £51,320 a year
- Full-time
- Hybrid work
- Employee discount
7d
Bank Cardiology Administrator
Spire Healthcare —Sutton
- SharePoint
- Phone etiquette
- Free parking
- Annual leave
10d
AISI Pay and Reward Lead
Department for Science, Innovation & Technology —London
- £44,620 a year
- Part-time
- Hybrid work
- Presentation skills
- Human resources
- Organisational skills
- Annual leave
- Employee discount
Senior Child Protection Case Management Specialist, oPt Country Program
International Rescue Committee —London
- £36,818 - £43,316 a year
- Full-time
- Microsoft Powerpoint
- English
- Master's degree
Bid and Contract Coordinator
Inspired —London
- £30,000 - £35,000 a year
- Full-time
- Remote
- School

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Rehabilitation Case Coordinator

HCML -
Croydon

Apply Now

Job details

Permanent | Full-time
£25,000 - £28,000 a year
3 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Sick pay

Qualifications

Microsoft Office
Administrative experience
Computer skills
Clerical experience
Communication skills

Full job description

Location: Croydon (Hybrid working available)

Salary: £25,000-£28,000

Status: Full-time, permanent

Working Hours: Monday to Friday, 9:00am to 17:30pm

Closing date is 21st August.

HCML is the UK’s leading provider of rehabilitation, case management, occupational health, and workplace wellbeing services. We’re proud to be recognised as a 2025 UK’s Best Workplace for Wellbeing, reflecting our commitment to supporting the growth, development, and wellbeing of our people.

Purpose of Role:

We are hiring proactive and diligent administrators to assist with the delivery of non-clinical services to agreed standards for our customers and clients. The role will support Case Managers in the Personal Injury department by providing administrative support for rehabilitation services. Responsible for customer satisfaction and meeting quality and utilisation standards in line with contractual customer agreements and personal Key Performance Indicators (KPI).

Key Responsibilities:

Build meaningful and professional relationships with clients, families, customers, and stakeholders to facilitate timely and effective rehabilitation goals.
Provide administrative support to Case Managers, including travel arrangements, diary management, and booking of services
Maintain high standards of written and verbal communication, including managing challenging situations and keeping accurate case management notes.
Support the production and distribution of professional reports, referral letters, and general correspondence for effective client rehabilitation management
Deliver chargeable work to meet personal and team utilization targets, ensuring files are charged and invoiced appropriately.
Work in line with agreed service standards, KPIs, and timescales, handling administrative tasks such as calls, printing, scanning, data input, and document editing.
Locate and evaluate service or treatment providers, monitor their appropriateness, and escalate matters as needed to maintain high standards of service provision
Adhere to company policies and procedures regarding Health & Safety, Equal Opportunity & Diversity, and other relevant corporate responsibilities.

Person Specification:

Experience

Proficient in Microsoft Office
At least 1 year of administrative/clerical/clinical support/care and/or rehabilitation case management-related experience.

Skills & Knowledge

Ability to work calmly and accurately under pressure, setting appropriate priorities and meeting deadlines.
Willingness to learn, adapt, and go above and beyond to deliver excellent customer and client service.
Proficient keyboard and computer skills to navigate and use HCML’s service delivery and support software programs.

Attributes

Ability to work autonomously as well as collaboratively within a team.
Calm, efficient, and professional approach to work and client interactions.
Strong sense of responsibility and commitment to maintaining high standards.

Qualifications and Training

Minimum 5 GCSEs including Math and Eng

Company Benefits:

Medicash Health Cash Plan: Which includes ability to claim back dental, optical, and chiropody costs. Plus, add your dependent children for free! + 24/7 Digital Health: Round-the-clock access to a virtual GP helpline and an Employee Assistance Programme (EAP) + Mental Health Support: Up to 8 fully funded face-to-face counselling or CBT sessions
Pension Scheme & Pension Salary Sacrifice
Peace of Mind: Rest easy knowing your loved ones are protected with a Death in Service benefit equal to 4x your base salary
Payroll Giving: Support the causes you love directly from your gross pay
Annual Leave: 25 days + BH, plus Birthday Leave to celebrate your special day
Flexibility: Option to buy or sell up to 3 days of holiday each year
Giving Back: Up to 2 fully paid Volunteering/Community days per year
Family First: Enhanced, generous Maternity and Paternity policies, alongside comprehensive Company Sick Pay
Professional Development: We fund professional subscriptions and registrations post-probation, alongside internal promotion and secondment opportunities
Rewarding Excellence: Annual pay reviews, discretionary bonus schemes, and regular staff awards to celebrate your hard work plus a regular events and activities throughout the year

Equal Opportunities Statement

HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Department

Personal Injury Rehabilitation

Role

Rehab Case Coordinator

Locations

Croydon Office

Remote status

Hybrid

About Health & Care Management LTD (HCML)

HCML supports lasting health and wellbeing — helping individuals feel better supported, healthier and more resilient over time. We also help organisations build productive, resilient workforces by making healthcare clearer, more connected and easier to manage.

Apply now!

Apply Now

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case coordinator jobs in croydon, gtl

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