Community service officer Work, Jobs in Croydon, Gtl (with Salaries)

Resident Liaison Officer
Equans —Croydon
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
- Employee discount
Assistant Investigations & Complaints Officer
House of Commons UK Parliament —London
- £37,834 - £41,998 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
8d
Customer Service Officer
East Midlands Railway —London
- £26,661.87 - £29,624.30 a year
- Weekend availability
- Travel
11d
Scheme Housing Officer
Southern Housing —Croydon
- £32,804 a year
- Part-time
- Customer service
- Driving
- In-person
- Annual leave
2d
Student Hub Officer (Evenings)
LSEC —London
- £14,917 - £17,727 a year
- Part-time
- Customer service
- Microsoft Office
- University
- Annual leave
- Employee assistance programme
Apprentice Resident Liaison Officer
Equans —Croydon
- £21,000 - £25,000 a year
- Full-time
- Customer service
- No experience needed
- Communication skills
- Annual leave
- Employee discount
3d
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Security - Security Officer
BidvestNoonan —London
- £15.24 an hour
- Part-time
- IT
- Annual leave
Quick apply
Campus Support Officer
LSEC —London
- £26,803 - £28,411 a year
- Full-time
- University
- Annual leave
- Employee assistance programme
12d
Police Community Support Officer - Inner London
British Transport Police —London
- £28,486.92 a year
- Weekend availability
- Customer service
- Communication skills
- Annual leave
Quick apply
Safeguarding Officer
LSEC —London
- £29,451 - £39,131 a year
- University
- Annual leave
- Employee assistance programme
14d
Concierge Officer
Pinnacle Group —Bromley-by-Bow
- £29,000 - £29,741 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Engagement and Enrolment Officer
AKG (UK) Learning Ltd —London
- Up to £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Social media management
- Health & wellbeing programme
- Work from home
Quick apply
Part time Customer Services Officer
London Borough of Sutton —Sutton
- £35,520 - £38,256 a year
- Part-time
- Hybrid work
- Computer literacy
- Tax experience
- Annual leave
- Employee discount
8d
Housing Officer
Rhythmic Care UK Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Sick pay
Quick apply
5d
Probation Officer - London Probation Service
HM Prison & Probation Service —London
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
POCA Confiscator – Payback Units
Metropolitan Police —Croydon
- £45,986 - £48,995 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
Concierge Officer
Southwark Council —London
- Full-time
- Front desk
- IT
- In-person
2d
Environmental Health Officer
Civic Recruitment Limited —Bromley
- £40 an hour
- Temporary
- Microsoft Office
- Analysis skills
- No degree
Quick apply
11d
Security Officer - Wigmore
The Langham London —London
- £37,800 - £43,000 a year
- Overtime
- Customer service
- Hotel
- Employee discount
- Life insurance
Quick apply
5d

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Resident Liaison Officer

Equans -
Croydon

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Driving Licence
Customer service
Maintenance
Administrative experience
IT
Communication skills

Full job description

Resident Liaison Officer

Offer ID:

84245

Job:

Support Functions / Other

Contract type:

Permanent

Schedule:

Full-Time

Country:

United Kingdom

Equans is looking for an experienced Resident Liaison Officer to join our team in Croydon on a full-time, permanent basis. This is an exciting opportunity to play a key role in supporting residents and clients across social housing and regeneration projects, ensuring a smooth and positive customer experience throughout the delivery of improvement and maintenance works.

As a Resident Liaison Officer, you’ll act as the main point of contact between residents, our site team, and project managers — helping to minimise disruption, manage expectations, and maintain strong relationships within the local community.

A full UK driving license is essential for this role.

Key Responsibilities

Build and maintain positive relationships with residents, keeping them informed of planned works, schedules, and progress.
Work closely with site managers and supervisors to ensure residents’ needs are understood and met.
Arrange access appointments, distribute notices, and assist in resolving any issues or complaints efficiently and professionally.
Attend and support resident meetings, open days, and community engagement events.
Keep accurate records of resident interactions, access arrangements, and any special requirements.
Ensure residents’ homes are treated with care and respect during all works.
Promote Equans’ commitment to excellent customer service and community partnership.

Who You Are

Previous experience in a Resident Liaison Officer, Customer Service, or Housing Support role (ideally within social housing, regeneration, or construction environments).
Excellent communication and interpersonal skills, with the ability to build trust quickly.
Organised and proactive, able to manage multiple tasks and priorities effectively.
Empathetic and patient, with a professional and approachable manner.
Confident working independently and as part of a wider site/project team.
Strong IT and administrative skills for managing resident data and communications.
Full UK driving license

What We Offer

Competitive salary and benefits package
24 days annual leave + bank holidays
Pension scheme and life assurance
Employee benefits platform with discounts and wellbeing support
Opportunities for professional development and career progression within Equans

Who We Are

At Equans, we deliver essential services across energy, regeneration, and facilities management, supporting communities as they transition to a sustainable future. Our people are at the heart of what we do — and our Resident Liaison Officers play a crucial part in helping us deliver high-quality, resident-focused service on every project.

Place:

Workplace : Croydon United Kingdom

Apply Now

Refine Your Search

community service officer jobs in croydon, gtl

Resident Liaison Officer

Assistant Investigations & Complaints Officer

Customer Service Officer

Scheme Housing Officer

Student Hub Officer (Evenings)

Apprentice Resident Liaison Officer

Income Collection Officer

Security - Security Officer

Campus Support Officer

Police Community Support Officer - Inner London

Safeguarding Officer

Concierge Officer

Engagement and Enrolment Officer

Part time Customer Services Officer

Housing Officer

Probation Officer - London Probation Service

POCA Confiscator – Payback Units

Concierge Officer

Environmental Health Officer

Security Officer - Wigmore

I want to receive the latest job alerts for community service officer in croydon, gtl

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