Field coordinator Work, Jobs in Croydon, Gtl (with Salaries)

Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
9d
Training Coordinator
Pho —London
- £40,000 a year
- Full-time
- Travel
- Restaurant
Quick apply
10d
Development Coordinator
Superdrug —Croydon
- Full-time
- Travel
- Store discount
- Employee discount
3d
Specialty Coffee Roastery - Technical Customer Service Coordinator
Volcano Coffee Works & Assembly Coffee —London
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Salesforce
- English
- Health & wellbeing programme
- Annual leave
Quick apply
Aftercare Co-Ordinator
Imperium Building Systems Limited —Carshalton
- £27,000 - £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
London Office Coordinator (m/f/d)
ECFR —London
- £38,000 - £44,000 a year
- Hybrid work
- CRM software
- English
- Microsoft Office
Quick apply
13d
Operations Support Assistant
Portland Brown —London
- Up to £30,000 a year
- Administrative experience
Showroom Coordinator
Rommbic —London
- £17.00 - £17.95 an hour
- Temporary
- Microsoft Powerpoint
- Customer service
- Supervising experience
Quick apply
1d
Parks Engagement Coordinator
idverde —Bromley
- £35,000 - £370,000 a year
- Weekend availability
- Microsoft Office
- Organisational skills
- IT
- Employee discount
3d
Service Delivery Coordinator
THE WIGGETT GROUP —Brentwood
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
3d
Urban Outfitters Visual Assistant - White City, London
Urban Outfitters —London
- Full-time
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
BMS Service & Maintenance Administrator
Imperium Building Systems Limited —Carshalton
- £27,000 - £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Student Support Coordinator
SCCD Training —London
- Full-time
- Communication skills
Quick apply
3h
Property Manager - Major Works Co-Ordinator
Languard Property —London
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Driving
Quick apply
7d
Project Coordinator, Navigator
DOHE Europe LTD —London
- £30,000 - £50,000 a year
- Full-time
- Administrative experience
- Business
- Communication skills
- Sick pay
Quick apply
Criminal Justice Recovery Coordinator
Change Grow Live —Newham
- £28,557.79 - £32,802.41 a year
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
9d
Weekend Guest Experience Coordinator
Portland Brown —London
- Up to £30,000 a year
- Weekend availability
- CRM software
- Hospitality
- Organisational skills
Project Coordinator - 12-month fixed-term
WSP —London
- Part-time
- Hybrid work
- Administrative experience
- Organisational skills
- SharePoint
- Flexitime
- Work from home
Junior Consumer Care and Engagement Coordinator - Part-time English Speaking
Konecta Digital and SL&E Team for Coca-Cola —London
- Part-time
- Hybrid work
- Customer service
- English
- Communication skills
Quick apply
Translational Study Coordinator
ICR —London
- £31,445 - £33,100 a year
- Organisational skills
2d

I want to receive the latest job alerts for field coordinator in croydon, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Freshdesk coordinator

Inspiration Healthcare Ltd
London

Quick apply

Job details

Permanent | Full-time
9 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
IT
Communication skills
Help desk

Full job description

Job Purpose (Role Definition):

The Freshdesk Coordinator is responsible for providing first-line support and service coordination to healthcare professionals and internal teams across NHS hospitals, clinics, and other healthcare settings using the company's medical devices and related systems.

The role focuses on managing incoming support requests, coordinating resolutions, assisting customers with day-to-day queries, and ensuring a high standard of customer service. The successful candidate will act as a key point of contact for customers, helping to ensure the smooth, safe, and effective use of the company's products within clinical environments.

Main Duties and Responsibilities

Provide first-line customer support to NHS clinicians, biomedical engineers, IT teams, and procurement teams via phone, email, and remote support systems.
Respond to service requests and coordinate timely resolution of customer issues.
Assist with device setup, user guidance, connectivity queries, and general product support.
Log, update, and manage all support requests within the company's helpdesk system, ensuring accurate records are maintained.
Escalate more complex issues to engineering, field service, or specialist teams when required.
Support customers with software updates, product guidance, and best practice use of devices.
Assist with incident reporting, complaints handling, and follow-up actions in line with company procedures.
Work closely with field service engineers to arrange onsite visits and support where needed.
Ensure all service activities are completed in line with company quality standards and regulatory requirements.
Create and maintain user guides, FAQs, and internal knowledge base documents.
Share customer feedback and recurring issues with internal departments to support continuous improvement.

Experience and Qualifications Required

Mandatory

Experience in a customer service, service desk, helpdesk, or support coordination role.
Experience working within healthcare, medical devices, IT, engineering, or a related environment.
Strong administrative and organisational skills.
Excellent written and verbal communication skills.
Experience using helpdesk or ticketing systems.
Good working knowledge of Microsoft Office and general business systems.

Desirable

Experience supporting NHS hospitals or healthcare customers.
Knowledge of medical devices or healthcare technology products.
Awareness of quality standards and regulated environments.

Key Skills & Competencies

Strong customer service skills, particularly when supporting healthcare professionals.
Excellent communication skills with both technical and non-technical users.
Good problem-solving skills and ability to coordinate resolutions effectively.
Strong organisational skills with the ability to manage multiple requests and priorities.
High attention to detail and accurate record keeping.
Ability to remain calm and professional when handling urgent issues.

Quick apply

Refine Your Search

field coordinator jobs in croydon, gtl

Freshdesk coordinator

Training Coordinator

Development Coordinator

Specialty Coffee Roastery - Technical Customer Service Coordinator

Aftercare Co-Ordinator

London Office Coordinator (m/f/d)

Operations Support Assistant

Showroom Coordinator

Parks Engagement Coordinator

Service Delivery Coordinator

Urban Outfitters Visual Assistant - White City, London

BMS Service & Maintenance Administrator

Student Support Coordinator

Property Manager - Major Works Co-Ordinator

Project Coordinator, Navigator

Criminal Justice Recovery Coordinator

Weekend Guest Experience Coordinator

Project Coordinator - 12-month fixed-term

Junior Consumer Care and Engagement Coordinator - Part-time English Speaking

Translational Study Coordinator

I want to receive the latest job alerts for field coordinator in croydon, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected