Technical coordinator Work, Jobs in Croydon, Gtl (with Salaries)

Service Desk Coordinator
Roast & Ground Limited —Chessington
- £32,000 - £36,000 a year
- Full-time
- Administrative experience
- Analysis skills
- In-person
- Free parking
- Employee discount
Quick apply
Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
2d
NPD Coordinator
PrepWorld —Northfleet
- £36,000 - £40,000 a year
- Full-time
Quick apply
Specialty Coffee Roastery - Technical Customer Service Coordinator
Volcano Coffee Works & Assembly Coffee —London
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Salesforce
- English
- Health & wellbeing programme
- Annual leave
Quick apply
8d
2nd Line Team Coordinator
Xact Placements Limited —London
- £40,000 a year
6d
Assistant Technical Coordinator
Hill Group UK —London
- Communication skills
- Time management
- Employee discount
Cargo Operations Coordinator
Formula 1 —Biggin Hill
- Full-time
- Computer literacy
- Microsoft Office
- IT
- Store discount
- Annual leave
2d
Project Coordinator
Colour Sound Experiment Ltd —London
- £30,784 - £40,000 a year
- Full-time
- AutoCAD
- Project management
- Organisational skills
- Free parking
Quick apply
6d
IT Services Coordinator
Better Cotton —London
- £45,227 a year
- Full-time
- Hybrid work
- Computer Science
- Driving
- Agile
- Annual leave
6d
Community & Operations Coordinator (Temp to Perm)
The WorkWell Group —London
- £28,000 - £32,000 a year
- Temporary
- English
- Accounting
- In-person
Quick apply
Guest Experience Coordinator
MAPP —London
- £27,000 - £30,000 a year
- Full-time
1d
Communications and Engagement Coordinator
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- University
- Annual leave
10h
Ecommerce Coordinator
RIXO —London
- Hybrid work
- Employee discount
Project Coordinator
Canvas Offices —London
- £28,000 - £34,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Project management
1d
Digital Learning Coordinator
University of the Arts London —London
- £40,199 - £49,072 a year
- Full-time
- No degree
- School
7d
IT Coordinator, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Software troubleshooting
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
3d
Technical Operations Coordinator
Air Apps —London
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Life insurance
Health, Safety & Wellbeing Coordinator
Balfour Beatty —Leatherhead
- Microsoft Word
- Microsoft Outlook
- Maintenance
1d
PROJECT COORDINATOR
Merlin Entertainments —London
- Full-time
- Microsoft Office
- Organisational skills
- Resort
- Employee discount
2d
Stakeholder Engagement Coordinator
CJ Associates —London

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technical coordinator jobs near croydon, gtl

Service Desk Coordinator

Roast & Ground Limited
Chessington

Quick apply

Job details

Full-time
£32,000 - £36,000 a year

Benefits

Free parking
Casual dress
Company pension
Company events
Employee discount
Sick pay
On-site parking

Qualifications

Supply chain
Logistics
Administrative experience
Analysis skills
Transportation management systems

Full job description

Job Description: Service Desk Coordinator

Contract Type: Permanent, Full-Time

Working Hours: Monday to Friday – 8.45am – 5.15pm (Office based)

About Us:

We’re a passionate commercial coffee machine supplier with customer service at the heart of everything we do. From high‑quality coffee machines and freshly roasted beans to servicing, engineering support and professional cleaning solutions — we help businesses serve exceptional coffee, effortlessly.

We’re proud of our reputation for outstanding service (our Google reviews speak for themselves), and we’re looking for someone who shares our passion.

Overview

The Service Desk Coordinator is responsible for delivering Service Excellence to our customers. They will be responsible for using Roast & Ground and our partner suppliers’ resource to meet our customer SLAs in line with our drinks equipment service agreements. This includes coordinating and arranging preventative maintenance visits and emergency call-outs, managing operated accounts as well as hygiene and ad hoc customer and sales team requests. They will instruct the engineers and wider team responsible for service delivery, ensuring that they have the tools and support they need for the task. Meeting our SLAs, operating in line with our Consider It Done commitments, operational efficiency and customer satisfaction levels are key measurables for this role.

Key Responsibilities:

1. Preventative Maintenance & Call-outs – Receive, allocate, record, monitor and close down scheduled and emergency service jobs using our Clik Service Management Programme and in accordance with company processes and SLAs.

2. Operated Accounts & Hygiene Service - Manage the delivery of the operated account service and hygiene visits to customers.

3. Service Excellence – Ensure work procedures are identified, agreed, briefed, audited and reported on to an agreed standard.

4. Process Improvement - Assist Head of Operations in developing initiatives that will help monitor and improve product/service quality and reduce call-outs on an on-going basis. Ensure Consider It Done reflects the latest operational processes.

5. Compliance – Ensure compliance with industry regulations, standards, AVA best practices as well as agreed company Policies and Procedures identified within Consider It Done.

6. H&S - Ensure the function operates safely in all areas and in accordance with regulatory and best practice.

7. KPIs – Tracking and reporting to include time to site, % remotely cleared calls, first time fix rate, % engineer ‘work’ time, customer feedback, machine delivery to installation time.

Your Skills and Experience

Experience coordinating work on a technical service desk required.
Experienced in the use of a service management programme such as Clik and comfortable using a CRM.
Great administrative skills and excellent numerical skills.
Strong ability to prioritise work and multi-task in a busy environment
Flexible and adaptable to respond to customer needs.

The Role

What we offer:

Competitive salary
A high-performing, friendly team
22 days holiday plus bank holidays (rising to 25 with service)
Sick pay to support your wellbeing
Being part of a warm, supportive, family-run business
Free on-site parking
And of course… excellent, unlimited coffee

Thank you for your interest in this role. Please note due to the high volume of applications, we may not be able to respond to candidates who are not shortlisted. If you have not been contacted within 10 days of submitting your application, unfortunately your application will not have not been successful.

Job Type: Full-time

Pay: £32,000.00-£36,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
On-site parking
Sick pay

Application question(s):

Do you live within a 40 minute commute of our Chessington office?

Experience:

Service Desk: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical coordinator jobs in croydon, gtl

Service Desk Coordinator

Freshdesk coordinator

NPD Coordinator

Specialty Coffee Roastery - Technical Customer Service Coordinator

2nd Line Team Coordinator

Assistant Technical Coordinator

Cargo Operations Coordinator

Project Coordinator

IT Services Coordinator

Community & Operations Coordinator (Temp to Perm)

Guest Experience Coordinator

Communications and Engagement Coordinator

Ecommerce Coordinator

Project Coordinator

Digital Learning Coordinator

IT Coordinator, Pre-Opening - The St. Regis London

Technical Operations Coordinator

Health, Safety & Wellbeing Coordinator

PROJECT COORDINATOR

Stakeholder Engagement Coordinator

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