Technical support occupations Work, Jobs in Croydon, Gtl (with Salaries)

Technical Support Assistant
Bookedit —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
6d
Installation Support Agent
Flatpay —London
- English
- IT
- In-person
Quick apply
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
Technical Associate Programme
Bookedit —London
- £24,420 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Organisational skills
Quick apply
6d
ICT Cluster Support Technician
Aerodrome Primary Academy —Croydon
- £24,626 - £26,778 a year
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Tech Support (Remote Position)
WizzHosting —London
- Remote
Customer Support Specialist
DaySmart Software —London
- £25,000 - £300,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
3h
IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick apply
3d
Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
2d
3rd Line Support Engineer
Wey Computing Solutions Limited —Send
- £30,000 - £42,000 a year
- Full-time
- Azure
- Windows
- Maths
- Free parking
- Employee discount
Quick apply
7d
Senior IT Technician
Harris Federation —London
- £35,000 - £45,000 a year
- Hybrid work
- Software troubleshooting
- Microsoft Office
- SharePoint
- Annual leave
- Employee assistance programme
13d
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
1d
Ecosystem Technical Support Specialist (Hybrid)
Motorola Solutions —Westminster
- £60,000 - £70,000 a year
- Full-time
- Customer service
- Travel
- Employee stock purchase plan
- Annual leave
2d
First line support
Simpson Spence Young —London
- Windows
- Microsoft Office
- SharePoint
5h
IT Service Technician
Sedgehill Academy —London
- £32,000 - £36,000 a year
- Software troubleshooting
- English
- IT
9d
IT Support Technician
Elevate Technology Group —London
- £28,000 - £32,000 a year
- Azure
- Microsoft Outlook
- SharePoint
Application Support Specialist (SaaS/CRM) – London (Hybrid Remote) - £55,000
Ada Meher —Mayfair
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- Flexible schedule
Quick apply
Technical Customer Service Advisor
ArtiCAD Ltd —Watford
- £19,000 - £23,300 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- English
- Store discount
- Work from home
Quick apply
ICT and Data Assistant
Royal Borough of Kingston —London
- Administrative experience
- Organisational skills
- School
7h
Technical Support Engineer
GAP Group —London
- Full-time
- Microsoft Powerpoint
- Travel
- In-person
- Annual leave

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technical support occupations jobs near croydon, gtl

Technical Support Assistant

Bookedit -
London

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year
6 days ago

Qualifications

Customer service
Technical support
IT support
Organisational skills
Account management
Communication skills

Full job description

Technical Support Assistant
The Role

The Technical Support Assistant provides hands-on support across client
accounts, ensuring that systems and solutions are implemented accurately,
efficiently, and in line with client requirements. This role requires strong
attention to detail, a proactive approach to problem-solving, and the ability to
work closely with account stakeholders to drive client satisfaction and success.
No prior technical experience is required; full training will be provided. This
position is ideal for a motivated, organized, and customer-focused individual
eager to develop technical and client management skills.

Key Objectives of the Role
 Prepare, maintain, and manage client systems accurately and efficiently.
 Ensure the timely and successful delivery of solutions aligned with
customer needs and objectives.
 Communicate clearly and proactively with clients regarding the progress
of queries and requests.
 Collaborate with internal stakeholders to identify opportunities for
improvement and growth within client accounts.
 Support colleagues by assisting with complex client requests or issue
escalations as needed.

Responsibilities
Client Systems Management
 Prepare, configure, and maintain client-specific systems according to
documented procedures.
 Follow training and guidance to ensure accurate system setup and
updates.
 Maintain a high level of attention to detail to prevent errors and ensure
systems operate correctly.
Delivery & Customer Support Ensure all solutions are delivered on time and meet customer objectives.
 Respond to client queries promptly and keep clients informed of
progress where needed.
 Escalate issues or complex requests to appropriate team members when
necessary.
 Ensure updates and solutions are delivered within agreed commercial
parameters.
Collaboration & Growth Support
 Work closely with internal stakeholders to support service delivery.
 Identify opportunities to enhance the client experience, encourage
adoption of new features, and support account development.
 Assist in managing escalations or challenging client requests, ensuring
issues are resolved efficiently.
Continuous Improvement
 Maintain knowledge of processes, systems, and best practices through
training and ongoing learning.
 Provide feedback on systems or processes that could improve efficiency
or customer experience.

Skills & Attributes
 Strong attention to detail and organizational skills.
 Excellent communication and customer service skills.
 Proactive, solution-oriented, and able to work independently.
 Collaborative and adaptable, comfortable working with a range of
stakeholders.
 Willingness and ability to learn new systems and processes quickly.

This role requires an individual who actively demonstrates and upholds
company values.

This job description is not exhaustive. The employee may be required to
undertake additional duties within their skillset and capability as reasonably
requested by their manager to support the needs of the business.

Pay: £25,000.00-£30,000.00 per year

Work Location: Hybrid remote in London EC4A 2DQ

Quick apply

Refine Your Search

technical support occupations jobs in croydon, gtl

Technical Support Assistant

Installation Support Agent

Technical Support Specialist

Technical Associate Programme

ICT Cluster Support Technician

Tech Support (Remote Position)

Customer Support Specialist

IT Support - Trainee

Freshdesk coordinator

3rd Line Support Engineer

Senior IT Technician

Level 3 Support Technician

Ecosystem Technical Support Specialist (Hybrid)

First line support

IT Service Technician

IT Support Technician

Application Support Specialist (SaaS/CRM) – London (Hybrid Remote) - £55,000

Technical Customer Service Advisor

ICT and Data Assistant

Technical Support Engineer

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