Reception concierge Work, Jobs in Croydon (with Salaries)

Night Concierge R0197954 No. 26 Croydon, United Kingdom Full time
Greystar —Croydon
- Full-time
7d
Night Guest Services Agent
Four Seasons —London
- £37,000 a year
- 12 hour shift
- Bar
- Hotel
- Organisational skills
- Employee discount
- Life insurance
3d
Guest Services Agent
Four Seasons —London
- £37,000 a year
- 12 hour shift
- Bar
- Hotel
- Organisational skills
- Employee discount
- Life insurance
Corporate Receptionist (Dedicated)
Rapport —London
- £34,000 a year
- Full-time
- Computer literacy
- Front desk
- Computer skills
- Employee assistance programme
Day Residential Concierge - The Helios, Television Centre Residential, London
Savills Management Resources —London
- £33,500 a year
- 12 hour shift
- Front desk
- Computer skills
- Guest services
Residential Night Concierge
Portico Corporate Reception Management —London
- £32,323 a year
- 12 hour shift
- Customer service
- Conflict management
- Communication skills
- Annual leave
- Life insurance
Quick apply
Concierge (Fixed Term)
Sodexo —London
- £15.81 an hour
- Full-time
- Customer service
- Organisational skills
- Cleaning
- Employee assistance programme
Quick apply
9d
Night Residential Concierge - Paddington Exchange, London
Savills Management Resources —London
- £30,000 a year
- Full-time
- Front desk
8d
Day Concierge
Rendall & Rittner —London
- £29,480 a year
- Full-time
- Hotel
- Front desk
- Guest services
- Employee assistance programme
- Employee discount
Welcome Host
Portico Corporate Reception Management —London
- £33,280 a year
- Full-time
- Front desk
- Annual leave
- Life insurance
Quick apply
2d
Front of House Admin - LIPS Healthcare
Battersea Academy for Skills & Employment —London
- £30,000 - £33,000 a year
- Full-time
- Management
- Hotel
- Organisational skills
- Free parking
Campus Experience and Security Officer - Days - 4 on, 4 off
Birkbeck University of London —London
- £38,115.81 - £41,717.77 a year
- Full-time
- Front desk
- Communication skills
- Annual leave
3d
Workplace Host, Concierge
Mitie —London
- £16.50 an hour
- Front desk
- Communication skills
FOH Security & Concierge
Guarding UK —London
- £16.50 an hour
- Full-time
- Front desk
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Night Concierge
Portico Corporate Reception Management —London
- £35,334 a year
- Full-time
- Hotel
- Annual leave
- Life insurance
Quick apply
Receptionist - Television Centre, London
Savills Management Resources —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hotel
Premier Team Receptionist - £34,000
Portico Corporate Reception Management —London
- £34,000 a year
- Weekend availability
- Microsoft Office
- Travel
- Organisational skills
- Annual leave
- Life insurance
Quick apply
Night Concierge
Nest LifeStyle Group —London
- £13 - £14 an hour
- Full-time
- Front desk
- Free parking
Quick apply
Day Concierge (FTC)
Rhodium RH-45- —London
- Full-time
- English
- Front desk
- Guest services
Quick apply
Night Receptionist
COMO Hotels and Resorts —London
- Night shift
- English
- Hotel
- Front desk

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Night Concierge R0197954 No. 26 Croydon, United Kingdom Full time

Greystar -
Croydon

Apply Now

Job details

Full-time
7 days ago

Qualifications

Guest check-in and check-out
Minor repairs
Complaint handling
Property maintenance inspection
Incident log maintenance
Facilities maintenance
Property management

Full job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Night Concierge ensures a smooth transition from day to night community operations through contributing to an exceptional 24/7 resident experience, delivering outstanding customer service, whilst maintaining the highest standards of safety and cleanliness within the community.

JOB DESCRIPTION

Acts as a role model at all times by demonstrating the core values
Provides reception, administration, and exceptional customer service and safety support (including key management and handling lock outs)
Ensures all relevant Company policies and procedures are actioned effectively for example; guest procedures and out of hours check-in and check-out
Responds to booking enquiries and ensures handover enables next day follow up to ensure full occupancy of the community
Supports the smooth running of social events and activities, encouraging engagement and assisting the team in the retention of residents.
Prepares and delivers timely communication between day and night teams ensuring all resident issues are handed over effectively
Provides a decisive and effective response to customer complaints requiring action in a timely manner, assisting in and resolving customer disputes and escalating where necessary and with appropriate support and guidance
Manages common amenity areas ensuring that the property is presented to an exceptional standard by undertaking or delegating minor cleaning around the grounds and inside buildings, including litter picks and spills
Minor maintenance issues – and the effective reporting of all tenant faults if unable to deal with the fault there and then.
Investigating maintenance problems and finding solutions where possible, to include:
- Managing basic lock and key issues e.g. reprogramming and resetting keys
- Investigating basic heating and radiator problems
- Investigating power supply problems at a basic level
- Fixing leaks through isolating water supply
Ensures a safe and secure environment at all times, responding to and attending safety and basic maintenance related calls
Responsible for your own health and safety and that of all colleagues
Reporting in the handover/security handover book all issues encountered during the night
Handles any issues or incidents with the appropriate level of involvement from the emergency services and ensuring that all procedures are followed
Maintains the incident log, ensuring the Community Manager is informed of all incidents, and reporting any trends and repeat behaviours when necessary
Maintains positive community relationships e.g. neighbours, local communities, police community officers, Fire and Rescue Service and local authorities
Maintains an awareness of Health and Safety, Data Protection and compliance, and ensures adherence at all times.
Conducts and logs room and communal area inspections as required
Demonstrates a flexible approach to work and a willingness to undertake all reasonable duties as requested

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [email protected].

Apply Now

Refine Your Search

reception concierge jobs in croydon

Night Concierge R0197954 No. 26 Croydon, United Kingdom Full time

Night Guest Services Agent

Guest Services Agent

Corporate Receptionist (Dedicated)

Day Residential Concierge - The Helios, Television Centre Residential, London

Residential Night Concierge

Concierge (Fixed Term)

Night Residential Concierge - Paddington Exchange, London

Day Concierge

Welcome Host

Front of House Admin - LIPS Healthcare

Campus Experience and Security Officer - Days - 4 on, 4 off

Workplace Host, Concierge

FOH Security & Concierge

Night Concierge

Receptionist - Television Centre, London

Premier Team Receptionist - £34,000

Night Concierge

Day Concierge (FTC)

Night Receptionist

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